Honda of Concord

More effort The Service Adviser (Shacoya ) did a great job of providing me with updates on the status of my vehicle the entire time. The technician I believe cou The Service Adviser (Shacoya ) did a great job of providing me with updates on the status of my vehicle the entire time. The technician I believe could have gone the extra step of replacing the connection clip to the starter. I looked at the connector before the car was towed into the dealership, the insulation covering the connector is in terrible condition. It is working, the car is starting but I am a little worried about this small detail that I will need to take care of myself. I need to go to a auto store and find some insulation type tape that can handle the heat of the engine and cover the connector. I will find the correct solution and bring myself piece of mind. More

Great customer service by Marcus. He was very friendly and knowledgeable, he explained all the recommended services my car needed and ensure that was taken customer service by Marcus. He was very friendly and knowledgeable, he explained all the recommended services my car needed and ensure that was taken care. More

Service Review My overall experience was great! Will and Larry went above and beyond from beginning to end making my experience exceptional. I recommend this servi My overall experience was great! Will and Larry went above and beyond from beginning to end making my experience exceptional. I recommend this service center to Honda owners. More

Awesome Took my Pilot in for service and a state inspection service is always excellent. Jessica is my service advisor always pleasant and goes beyond to mak Took my Pilot in for service and a state inspection service is always excellent. Jessica is my service advisor always pleasant and goes beyond to make my wait enjoyable. More

Excellent service by Marcus and very knowledgeable. I had an emergency appointment on a Saturday. My car battery went dead. Call dealership and spoke to Marcus. He was very friendly and nice and offers I had an emergency appointment on a Saturday. My car battery went dead. Call dealership and spoke to Marcus. He was very friendly and nice and offers to fix my vehicle and worked me in on a very busy Saturday. I really appreciate the fast and outstanding service. I have been going to Honda concord for many years. 1st time ever dealing and meeting Marcus. It was a real pleasure. He made my day. More

Purchased a Pilot Robert was very professional, friendly & should be a good salesperson going forward. Stephanie Prince was also very professional & knowledgeable. C Robert was very professional, friendly & should be a good salesperson going forward. Stephanie Prince was also very professional & knowledgeable. Cannot review for repairing the front bumper & windshield due the body manager is supposed to schedule us later for the repairs. More

Good service and explain everything clearly I have always received an excellent service and the service department clearly explains all the work that is going to be done.They have a good service I have always received an excellent service and the service department clearly explains all the work that is going to be done.They have a good service department More

Very happy with our Pilot! Thanks to Joy Spencer for helping our family find the perfect vehicle!! we have worked with Joy 3 times! And shes always been awesome. We appreciate Thanks to Joy Spencer for helping our family find the perfect vehicle!! we have worked with Joy 3 times! And shes always been awesome. We appreciate her patience, knowledge & friendliness. She made the process very easy and really fast! More

Going beyond the call~ Went in for a battery replacement/electric systems check and it went smoothly and they detailed spots on roof of interior for free~ we’d had no luck Went in for a battery replacement/electric systems check and it went smoothly and they detailed spots on roof of interior for free~ we’d had no luck cleaning them....Marcus also kept me informed every step of the way. More

Service Recall The people were very friendly, the car was fixed however, there was a delay in the time that the vehicle would be fixed. However, not such a huge con The people were very friendly, the car was fixed however, there was a delay in the time that the vehicle would be fixed. However, not such a huge concern. Thankful it was completed. More