
Honda of Concord
Concord, NC
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Awesome Shopping Experience I would highly recommend this dealership if you are looking for a car. Joy is an awesome person to work with. She will go out of her way to make the c I would highly recommend this dealership if you are looking for a car. Joy is an awesome person to work with. She will go out of her way to make the customer happy. The whole dealership experience was A++++. More
Service Managers Isaac & Daniel Daniel and Isaac were more than helpful in my repair. I got fast service, excellent quotes, and professionalism to the highest degree. Very pleased. Daniel and Isaac were more than helpful in my repair. I got fast service, excellent quotes, and professionalism to the highest degree. Very pleased. I will always service my cars here More
Excellent as always! Everyone from service to sales to finance and the front desk are always friendly and a pleasure to see! They make you feel like family. Everyone from service to sales to finance and the front desk are always friendly and a pleasure to see! They make you feel like family. More
Pleasant experience I arrived for my appointment and my scheduled advisor wasn't available but another advisor, Will was able to assist me. He allowed me to ask plenty qu I arrived for my appointment and my scheduled advisor wasn't available but another advisor, Will was able to assist me. He allowed me to ask plenty questions regarding services for my car and the visit was less than 2 hours, which my wait usually is at some of the other Honda locations. I was very happy with my experience! More
Very pleasant experience as usual. Daniel my service supervisor was very courteous and efficient. Our vehicle was completed in a timely manner even though an additional issue was disco Daniel my service supervisor was very courteous and efficient. Our vehicle was completed in a timely manner even though an additional issue was discovered.. Very satisfied thus far. Thank you. More
Service required, simple periodic maintenance Periodic oil change + appointment handled in a timely, clean, professional manner. Although it was a mudane activity for them, everyone handled it as Periodic oil change + appointment handled in a timely, clean, professional manner. Although it was a mudane activity for them, everyone handled it as important since my time is important. I appreciate that. More
Excellent overall dealership Honda of Concord, NC is an excellent overall dealership. I purchased a new 2018 Honda Accord and the sales staff was professional, straightforward, a Honda of Concord, NC is an excellent overall dealership. I purchased a new 2018 Honda Accord and the sales staff was professional, straightforward, and easy to deal with. Overall, a pleasant experience. The dealership uses the latest technology in all aspects of their business, which was not only impressive, but made dealing with them much easier. I also own an older Honda, which I have had maintained there for many years. Their service department is also excellent, being both knowledgeable and fair. Overall, a great dealership. More
Excellent service David Ittoop helped with my car battery replacement. He explains very well what needs to be done. He always provides fantastic customer service and I David Ittoop helped with my car battery replacement. He explains very well what needs to be done. He always provides fantastic customer service and I would highly recommend him. More
Great experience! Weston did a great job making sure my needs were met and attended to every detail. I highly recommend working with Weston on any new car purchase. Weston did a great job making sure my needs were met and attended to every detail. I highly recommend working with Weston on any new car purchase. More
2011 Honda Pilot, 110K mile maint-ness with Tires Did the 110K mile Maint-ness and with new tires. Shaun Hughes was the service manager who was in charge of my experience. Although, I would take my Did the 110K mile Maint-ness and with new tires. Shaun Hughes was the service manager who was in charge of my experience. Although, I would take my Pilot to get serviced at this dealership, I still shopped them when it came to this service as I wanted to make sure I was not overpaying. 1. Pricing: was more competitive than other dealer ships in the area. They also priced match my top of the line Michelin tires. 2.Service: Shaun communication was great. He would text me and call me to give me updates on the vehicle. He was honest and upfront with other items that were found due to the age of the vehicle. I waited several weeks before I posted the review as I wanted to make sure they lived up to the work they did and so far everything seems great. Personally I was looking to trade the vehicle as the 110K service is: Tune-up, Valve Adjustment, Timing, water and Power steering belts and the cost factor in my mind kept thinking trade it. However, The Pilot has been very dependable with no issues since we have purchased it in 2010. My wife loves the body style, the way it drives and although 7 years old the truck interoir and body has held up great. I have very high expectations and lets be honest Dealerships can be pricey than a local mechanic. However, having professionals who all they do is work on Honda gives you a piece of mind. My son plays travel Soccer in Charlotte and we travel to Florida, South Carolina,Tennessee and all of NC. I am confident the truck will be reliable to get my family to my games. Shaun Hughes and the Honda of Concord has exceeded my needs. More