Honda of Concord

Fantastic service from the service dept Shacoya and chip took great care of my family and did not make was wait they kept calling to give us updates which was great best service ever Shacoya and chip took great care of my family and did not make was wait they kept calling to give us updates which was great best service ever More

Everyone was really friendly. Robin is an excellent sales rep. She made me feel at ease and she wasn't like most dealers that try to attack. She was very knowledgeable and honest. Robin is an excellent sales rep. She made me feel at ease and she wasn't like most dealers that try to attack. She was very knowledgeable and honest. I would highly recommend her to anyone. Normally the car buying process can be a drag but she made it quick and straight to the point. Robin even called days later to check on me and my purchase. She is great at her job. Brian also goes over and beyond so that you are getting a good deal and paying what you can afford. Before going to the Honda dealership I went to Ben Mynatt and talked to Richard Chadwick. He could definitely use some pointers from you guys. Not every female that buys a car is clueless. More

Great experience Deal was timely worked out. Chris was very efficient, personable and patient getting the deal and pertinent info to finalization. The only improvement Deal was timely worked out. Chris was very efficient, personable and patient getting the deal and pertinent info to finalization. The only improvement I would wish for is less paper work to conclude the sale. More

Service Beyond Expectations I highly recommend Honda of Concord and the Hendrick Automotive Group in general. My wife and I recently purchased a VW EOS Convertible from Honda I highly recommend Honda of Concord and the Hendrick Automotive Group in general. My wife and I recently purchased a VW EOS Convertible from Honda of Concord. The sales staff was friendly without being pushy and overbearing. The purchase process was efficient and we were on our way in short order. About two weeks after purchasing the car the headlights stopped working. The car had just over 36,000 miles on it so it was no longer covered by the factory warranty. We contacted the sales manager and they immediately stepped up to take care of the repair -- without an argument or a debate. They completely reset my expectations when it comes to buying a "certified" / used car. These guys are honest and reliable, be sure to at least stop by when it comes time to buy your next car. More

Routine service a-ok! I took my car in for routine services. I was out at the time promised and everything went well. Jessica was very nice and kept me informed during my I took my car in for routine services. I was out at the time promised and everything went well. Jessica was very nice and kept me informed during my time there. Thanks! More

Great Car Service - Ride to Work Service STINKS!!! Attentiveness to customer and service to vehicle were great. But I cannot give the best rating because the ride to work service was extremely poor. Attentiveness to customer and service to vehicle were great. But I cannot give the best rating because the ride to work service was extremely poor. Not only did I have to wait 30 minutes for the rider van to show up... when the vehicle arrived I was the only one waiting and I cracked the door to ask if this was my ride which resulted in a nasty look before response 'yes'... then I provided my destination and was told to wait... then others got in the vehicle and he started taking their information... although my destination was only 7 minutes away, the driver said the was going to a much further destination first because that person was waiting longer (longer than the 30 minutes I waited?) and he was dropping people off in the order that he got the requests. I understand first come first serve to get into the van, however from there it should be closest first followed by a 'circle' route which would be fair to clients and get the vehicle back to the shop to pick-up more clients much faster. I refused the ride which would have taken an easy 40 minutes. By the time the vehicle returned, 1 1/2 hours after my arrival, my vehicle was ready. I lost 2 hours of work due to the extremely poor rider service offered. More

Everyone was VERY helpful especially Joy Everyone was very helpful especially Joy very knowledgeable. Would deal with them again dealing with us out of State took a little longer but necessar Everyone was very helpful especially Joy very knowledgeable. Would deal with them again dealing with us out of State took a little longer but necessary More

Great experience Brad at Honda of Concord really made my experience great. He was professional, courteous and prompt in answering my questions. Can’t say enough. We hi Brad at Honda of Concord really made my experience great. He was professional, courteous and prompt in answering my questions. Can’t say enough. We highly recommend dealing with Brad. We service both our car at Honda of Concord. Will not go anywhere else. More

Awesome Fantastic and fast service. Taylor was beyond fantastic and courteous l. Happy with how the service went and look forward to going back for my next se Fantastic and fast service. Taylor was beyond fantastic and courteous l. Happy with how the service went and look forward to going back for my next service More

From start to finish awesome service. I always have a great experience when I come in and Isaac helps me. He gives a good breakdown of everything and helps you understand what's going on w I always have a great experience when I come in and Isaac helps me. He gives a good breakdown of everything and helps you understand what's going on with your car. More