
Honda of Concord
Concord, NC
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Service Review My overall experience was great! Will and Larry went above and beyond from beginning to end making my experience exceptional. I recommend this servi My overall experience was great! Will and Larry went above and beyond from beginning to end making my experience exceptional. I recommend this service center to Honda owners. More
Awesome Took my Pilot in for service and a state inspection service is always excellent. Jessica is my service advisor always pleasant and goes beyond to mak Took my Pilot in for service and a state inspection service is always excellent. Jessica is my service advisor always pleasant and goes beyond to make my wait enjoyable. More
Great customer service by Marcus. He was very friendly and knowledgeable, he explained all the recommended services my car needed and ensure that was taken customer service by Marcus. He was very friendly and knowledgeable, he explained all the recommended services my car needed and ensure that was taken care. More
Excellent service by Marcus and very knowledgeable. I had an emergency appointment on a Saturday. My car battery went dead. Call dealership and spoke to Marcus. He was very friendly and nice and offers I had an emergency appointment on a Saturday. My car battery went dead. Call dealership and spoke to Marcus. He was very friendly and nice and offers to fix my vehicle and worked me in on a very busy Saturday. I really appreciate the fast and outstanding service. I have been going to Honda concord for many years. 1st time ever dealing and meeting Marcus. It was a real pleasure. He made my day. More
Purchased a Pilot Robert was very professional, friendly & should be a good salesperson going forward. Stephanie Prince was also very professional & knowledgeable. C Robert was very professional, friendly & should be a good salesperson going forward. Stephanie Prince was also very professional & knowledgeable. Cannot review for repairing the front bumper & windshield due the body manager is supposed to schedule us later for the repairs. More
Good service and explain everything clearly I have always received an excellent service and the service department clearly explains all the work that is going to be done.They have a good service I have always received an excellent service and the service department clearly explains all the work that is going to be done.They have a good service department More
Very happy with our Pilot! Thanks to Joy Spencer for helping our family find the perfect vehicle!! we have worked with Joy 3 times! And shes always been awesome. We appreciate Thanks to Joy Spencer for helping our family find the perfect vehicle!! we have worked with Joy 3 times! And shes always been awesome. We appreciate her patience, knowledge & friendliness. She made the process very easy and really fast! More
Going beyond the call~ Went in for a battery replacement/electric systems check and it went smoothly and they detailed spots on roof of interior for free~ we’d had no luck Went in for a battery replacement/electric systems check and it went smoothly and they detailed spots on roof of interior for free~ we’d had no luck cleaning them....Marcus also kept me informed every step of the way. More
Service Recall The people were very friendly, the car was fixed however, there was a delay in the time that the vehicle would be fixed. However, not such a huge con The people were very friendly, the car was fixed however, there was a delay in the time that the vehicle would be fixed. However, not such a huge concern. Thankful it was completed. More
Hands down the best experience! We purchased a van from Timbo Black at Honda of Concord in Dec 2016 before our twins were born and had an awesome experience that resulted in a lifelo We purchased a van from Timbo Black at Honda of Concord in Dec 2016 before our twins were born and had an awesome experience that resulted in a lifelong friendship with Timbo! When it came time for an upgrade, we called Timbo for a recommendation (as he was no longer working at this dealership) and was referred to Ted Johnson for help. We pulled into the parking lot and looked at the van we wanted. While they pulled it around Ted worked his magic and met us in the parking lot with the numbers, which we couldn’t pass up! We were actually able to buy a car while our babies slept in the backseat! How awesome is that! And we couldn’t be happier with our purchase!! Thank you Timbo, Ted, Robert, and Honda of Concord! More