
Honda of Concord
Concord, NC
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Wonderful I really appreciated Brad’s customer service!He was very friendly and answered my questions patiently.I truly felt he was customer friendly! He really I really appreciated Brad’s customer service!He was very friendly and answered my questions patiently.I truly felt he was customer friendly! He really knew how to treat a senior custom. More
Jessica Poteet, my awesome service advisor Ever since I got my 2008 Accord, Jessica Poteet has been my Service Advisor at Honda of Concord. It is an understatement to say that she is excellent Ever since I got my 2008 Accord, Jessica Poteet has been my Service Advisor at Honda of Concord. It is an understatement to say that she is excellent at what she does, and is the picture of friendliness and professionalism every time I see her. Jessica epitomizes what the term "customer service" means and she is truly and genuinely the best Service Advisor I've ever worked with (and I have owned a Honda of some sort for over 30 years!). If there is an award to be given, whether it be monetary, or a trophy, Jessica is hands-down your clear winner!! More
Honda Odyssey Great person I would work with him again he is very good about returning phone call and Explain the problem I called him about other problems like nav Great person I would work with him again he is very good about returning phone call and Explain the problem I called him about other problems like navigation he guided me to right person More
The best I have purchased and leased many vehicles from this dealership. The vehicles are always first class and the people are fantastic. I can’t imagine goin I have purchased and leased many vehicles from this dealership. The vehicles are always first class and the people are fantastic. I can’t imagine going anywhere else for purchasing, leasing and servicing. Jessica Poteet has been our service rep for years. She always goes above and beyond my expectations. Another great service experience today. Pouring rain, and Jessica had my car brought inside, so that I wouldn’t have to go out in the rain after service was completed. That little service., and Jessica’s caring attitude, is why the dealership is successful and why I am always coming back. More
Fun, fast, and easy! I absolutely love my salesperson, Weston Furr. He made the process of viewing, test driving and paperwork fun and easy. I felt as if I was dealing w I absolutely love my salesperson, Weston Furr. He made the process of viewing, test driving and paperwork fun and easy. I felt as if I was dealing with a close friend. He was very professional, caring, and informative. I felt he and Ted Johnson worked very hard to get me what I needed. The other members of the team, like the Manager, Ted Johnson, and the Business Manager, Ryan Crist, where unbelievably friendly and helpful. Loved my short time at the dealership. More
Our 4th Honda From Honda of Concord Dropped the Honda Pilot off today for a little scheduled maintenance work, and drove home a little while later with a new Honda Pilot. They had some G Dropped the Honda Pilot off today for a little scheduled maintenance work, and drove home a little while later with a new Honda Pilot. They had some GREAT deals on new 2017 models and the deal was too good to resist. This is our 4th Honda (3 new, and 1 used) we have purchased from Honda of Concord. Not only do we always feel we get a fair deal, all the folks we deal with are super nice and very knowledgeable. Today, we dealt with Tony Montana! Tony was friendly and very helpful through the process. He also spent what we thought was an extra amount of time going over all the features of the car. When it is time for the 5th Honda.... WE'LL BE BACK!! More
Easiest car buying experience I've ever had! We know Brian McDaniel and his family and they are good folks so we were ready to head down to his store in Concord. A friend told us that Joy Spencer We know Brian McDaniel and his family and they are good folks so we were ready to head down to his store in Concord. A friend told us that Joy Spencer would make our buying experience effortless so we called and texted her. We had already done our research on what we wanted and how much we were comfortable with paying. Joy and Brian worked us up a deal that we were pleasantly satisfied with so we told her we were heading her way. We live around 1.5 hours away so Joy had all the financing and paperwork ready when we got there. After an unexpected delay in traffic we arrived about an hour late, but Joy was standing outside waiting to welcome us in. She gave us a tour of the car and let us test drive it to make sure all was well. The Honda Pilot was just as described so we hurried back in and started signing the paperwork. In a relatively short time we were handed the keys, given a primer on pairing our phones with the radio, and a handshake from Joy and we were headed back home. I don't know when we will be able to afford another new vehicle, if ever, but if and when we are able we are heading down to see Joy Spencer and Brian McDaniel at Honda of Concord! More
Incredible Everyone we worked with was very helpful and kind. Joy was very knowledgeable about the vehicle we purchased and we left the dealership feeling confid Everyone we worked with was very helpful and kind. Joy was very knowledgeable about the vehicle we purchased and we left the dealership feeling confident and excited about our new car. More
Seamless purchase Wendy did a great job of making my purchase seamless and easy. I had a trade in, let her know what I was looking for, saw 2 options and quickly made Wendy did a great job of making my purchase seamless and easy. I had a trade in, let her know what I was looking for, saw 2 options and quickly made a decision. The numbers were fair and the deal was done. She did a great job of explaining all features and each step of the process and was happy to repeat all of it when my son arrived to pick up the car. I would seek Wendy again for other Honda purchases. Susan More
Outstanding Purchased 2018 CRV Touring on 1/5/18. Entire process was outstanding in every way. Price negotiation was fair, quick, with no drama. Ted Johnson - Sal Purchased 2018 CRV Touring on 1/5/18. Entire process was outstanding in every way. Price negotiation was fair, quick, with no drama. Ted Johnson - Sales Manager, and Jennifer Baker - Sales Consultant are very professional and knowledgeable. Highly recommended. More