Honda of Concord

Blessings I went in to look and get info on Honda Accord and I spoke with joy whom a friend referred me too and wow what a blessing she was . She exceeded all m I went in to look and get info on Honda Accord and I spoke with joy whom a friend referred me too and wow what a blessing she was . She exceeded all my expectations and explained everything to me got me a great deal and all within a very short amount of time . If any of you are looking at a honda ask for joy . She will help you get the best car for the best deal. More

Easy and Painless Joy made the buying experience easy, she had all of our paperwork ready before I arrived, she was not pushy, and after the test drive it was smooth sa Joy made the buying experience easy, she had all of our paperwork ready before I arrived, she was not pushy, and after the test drive it was smooth sailing until the end.. I would recommend them, and her, to other prospective buyers. More

The experience I had a great experience working with Joy and her manager. They knew what I wanted and magically made everything work! It was a pleasure buying my n I had a great experience working with Joy and her manager. They knew what I wanted and magically made everything work! It was a pleasure buying my new Odyssey! More

Joy, Chris, and Hendrick - Excellent! I have bought many cars from Honda of Concord over many years. The name Hendrick means complete trust and integrity to me. That culture is created b I have bought many cars from Honda of Concord over many years. The name Hendrick means complete trust and integrity to me. That culture is created by people such as Joy. She patiently worked with my daughter to find an affordable used car that could be financed. She gave precise advice on the strategy to get a bank to back a used car for a college student. There was no drama. Just the match of a car my daughter really likes and easy financing. Speaking of the finance process, part of it involves the sale of add-ons. All good but some a better fit for a college student on a budget. Chris Iams gave great advice in getting the 36 month warranty. I have been in Chris's office many times signing paperwork. He knows his business and looks out for you offering the best options he can find. Joy and Chris were a pleasure to deal with. I buy from no one but Hendrick. You can go in there a complete idiot about cars and have a zero percent chance of being ripped off. The service department is also totally honest. They will tell you everything wrong with your car a week BEFORE the warranty expires, not after. This was done for me and saved me a lot of money. Take my advice... see Joy for picking out the car. See Chris for the deal closing. Go no where but Hendrick. More

Good experience with Joy I was in the market to purchase a certified Honda and after my brief introduction on the chat line I was contacted by Joy. She was pleasant to work w I was in the market to purchase a certified Honda and after my brief introduction on the chat line I was contacted by Joy. She was pleasant to work with, answered numerous questions and provided great followup responses. She was not too pushy as some salespeople tend to be. Joy was able to get me into the vehicle of my choice that I have been enjoying for the last week. More

Joy is Awesome!!! Joy was amazing. She took her time to understand my needs and did everthing she could to help. She works very hard for her clients and that is greatly Joy was amazing. She took her time to understand my needs and did everthing she could to help. She works very hard for her clients and that is greatly appreciated. When working with her i didnt feel pressured or uncomfortable like i have before at other dealerships. I would highly recommend her to anyone looking for a vehicle. More

Joy Is the "GO TO" So i was lucky enough to stumble upon Joy for my first car buying experience. She worked hard to get me into a car. She kept in contact as we looked f So i was lucky enough to stumble upon Joy for my first car buying experience. She worked hard to get me into a car. She kept in contact as we looked for financing and looking into different vehicles. I'm not sure about everyone's first experience, but mines was GREAT! I'd definitely recommend her to anyone searching for a car (new/used) at Honda of concord or in their auto mall. More

Joy is an Angel Joy Spencer was recommended to me by a fellow Honda employee. She is amazing and my new Angel. She took time and listened to my needs/wants with a new Joy Spencer was recommended to me by a fellow Honda employee. She is amazing and my new Angel. She took time and listened to my needs/wants with a new vehicle and came in on her day OFF to find the perfect Pilot for my family and I couldn't be more pleased. She's friendly, welcoming and knowledgable. She & Brian (finance) were a great team that helped me get a great deal that fits in my budget. If I could shout from the mountains I would ;) truly a great experience. More

Joy is the best My husband contacted Joy about an used pilot we were interested in. When we arrived to dealership she was very friendly. Showed us the vehicle, we t My husband contacted Joy about an used pilot we were interested in. When we arrived to dealership she was very friendly. Showed us the vehicle, we test drove it & then she presented all the maintenance that had been done & carfax. She would go above a beyond to show show & explain things to us. This was honestly the best experience I've had @ a dealership. I do NOT like pressure & being constantly asked, "well what you think". She did Not pressure us or be repetitive just to make a sale. More

it was such a JOY working wtih Joy! My husband and I had the best experience ever working with Ms.Joy Spencer. She was very professional and accommodating, she took her time and made sur My husband and I had the best experience ever working with Ms.Joy Spencer. She was very professional and accommodating, she took her time and made sure we understood all out options and everything being offered to us. She didn't try to push us into buying what she wanted and listened to what it was we wanted. she was an absolute JOY! Tens across the board!!! -Darlene Johnson More