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Honda of Concord
Concord, NC
4,426 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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February 18, 2014
I called up Honda of Concord as a last minute check in order to see if they could better the quote I had from Priority Honda (Huntersville). Sid spoke to me and said he would call me back. After some time order to see if they could better the quote I had from Priority Honda (Huntersville). Sid spoke to me and said he would call me back. After some time, he said that they could better the deal by $75. That was enough for me, as I knew I was already skating on the thin section of the deal ice. I submitted my credit details online and Sid said I was approved for Honda Finance. I went in to the showroom where Brian Emmerich (business mgr) told me that could not match the finance rate I had from Truliant. I told him that they had 5 min before I walked out! Chip then came to me and we managed to work something out. Later on, I worked with Brian where he patiently explained all the paperwork to me. I was given the explanation of the extended warranties but never pushed to buy them. I only opted for gap insurance as an extra and that was that! I left with the VIN of my new CR-V which is scheduled to land at the dealer's tomorrow. All in all, a good experience. More
by sumobom4
Employees Worked With
Chip Olin, Brian Emmerich
January 18, 2014
Great working with Joy. She was responsive and followed-up on all my requests. She answered my questions and went the extra step to research and get my info upon request. She even came in on her d followed-up on all my requests. She answered my questions and went the extra step to research and get my info upon request. She even came in on her day off! More
by blairmclaw
Employees Worked With
Joy Spencer, Joy Spencer
January 05, 2014
Everyone went above and beyond my expectations in offering me a deal on a lease and in processing the paperwork quickly & efficiently. I was treated very well, everyone was very patient even while I offering me a deal on a lease and in processing the paperwork quickly & efficiently. I was treated very well, everyone was very patient even while I was somewhat indecisive about what I wanted to purchase. They really went the extra mile to get me the best possible deal. More
by cjbradley
Employees Worked With
Mike Maman, Joy Spencer, Joy Spencer
December 31, 2013
Joy and Dave were a pleasure to work with. Joy Spencer in particular is is a superb saleswoman, representing her dealership awesomely. Well done, Joy!!! in particular is is a superb saleswoman, representing her dealership awesomely. Well done, Joy!!! More
by dcolores
Employees Worked With
Joy Spencer, Joy Spencer
December 23, 2013
I called ahead on Black Friday and was greeted upon arrival by very friendly staff, even though they were very busy. I was introduced to Caiden Withey who was my sales person. He could not have been arrival by very friendly staff, even though they were very busy. I was introduced to Caiden Withey who was my sales person. He could not have been more helpful. I looked at both a 2014 Accord and 2014 CRV. He explained all the features of both before I test drove each one. He made sure the test drive was long enough for me to get a good feel for each vehicle. I decided on the CRV and he helped me trade in my 2002 Accord and complete all the paper work for my new CRV. I realized after I got home I had left CDs in the Accord. I contact Caiden, and he already had found the CDs and held them until I could get back to the dealership to pick them up. Caiden made the purchase of my new CRV a very positive experience. More
by willoughby1
Employees Worked With
Caiden Withey
December 22, 2013
Experience with Joy Spencer was wonderful, she was not only friendly but answered all my questions with patience.Helped me to get a good trade in price for my old car and finally got the outdoor price, in only friendly but answered all my questions with patience.Helped me to get a good trade in price for my old car and finally got the outdoor price, in the range i was expecting. Totally the overall experience with her was very good and i am happy that Joy was my sales Consultant. Definitely would recommend her to my friend and relatives. More
by suman85
Employees Worked With
Joy Spencer, Joy Spencer
December 21, 2013
We had a light coming on, on the dash of our 2012 Honda Accord. We thought it was the check engine light, but it was actually the tire pressure monitor indicator. We actually didn't even know the car was Accord. We thought it was the check engine light, but it was actually the tire pressure monitor indicator. We actually didn't even know the car was equipped with this feature (our own fault for not reading the manual). The service folks at Honda of Concord explained everything to us, checked all 4 tires, which were fine, and adjusted the tire pressure from 30 to 33 lbs in all 4 tires. The light has not come on since. Overall it was another great, and relieving, experience with the best sales and service team in the area. We are customers for life. More
by pep8396
Employees Worked With
Lester Leader
December 17, 2013
After calling around and visiting couple dealerships, we were getting the run around by several salesmen . One short call and email to Honda of concord and my bad opinion of buying a car had changed. This w were getting the run around by several salesmen . One short call and email to Honda of concord and my bad opinion of buying a car had changed. This was one of the most stress free car buying experiences I have ever had. I would highly recommend go here for your next car. More
by Sherryrdh
December 15, 2013
I got an excellent experience buying a used car in Honda of concord. Casey Doby was an excellent sales representative, very friendly, professional and always ready to answer any question I had. I highly rec of concord. Casey Doby was an excellent sales representative, very friendly, professional and always ready to answer any question I had. I highly recommend this dealership. More
by bogotano65
December 15, 2013
The experience I had was what everyone wishes for. Out and out fantastic. I originally came in for service on my 2012 Honda Accord and 2 hours later (the time required to do the service work) I walked ou and out fantastic. I originally came in for service on my 2012 Honda Accord and 2 hours later (the time required to do the service work) I walked out with a 2014 Honda Accord Sport - Sweet!. Bought my 2012 Accord from Honda of Concord and now the 2104 Accord. I seriously would not go anywhere else. Sales and service are great. They treat you like royalty. Tony Montana was great to work with - 5 stars to him. Honda of Concord is one of the most efficiently run dealerships I have ever dealt this. Great job everyone!! More
by tpadams55
Employees Worked With
Tony Montana
