
Honda of Concord
Concord, NC
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We went to see about buying a used mini van but ended up in a new 2014 one thanks to the wonderful guidance of our salesman Caiden. He really guided us in the right direction and got us exactly what we wan in a new 2014 one thanks to the wonderful guidance of our salesman Caiden. He really guided us in the right direction and got us exactly what we wanted and more. He really was wonderful and I encourage anyone looking to buy or lease to see him. He really took his time and we did not feel pressured to buy at any time. Great experience. More
I would recommend my friends and family to visit the Honda of Concord for the wonderful customer service and the great sales experience. Thank you. Honda of Concord for the wonderful customer service and the great sales experience. Thank you. More
Joy was absolutely fantastic! Not only did she come in on her day off to help us but she did not rush us through the process. Quite to the contrary...she spent 7 hours with us!! She showed us every feature o her day off to help us but she did not rush us through the process. Quite to the contrary...she spent 7 hours with us!! She showed us every feature on our vehicle and answered every one of our questions. Not once did we feel pressured or rushed. We have already recommended Joy and Honda of Concord to friends looking to buy a car. Thanks so much for the great experience! More
Fearful of having another bad experience with a new car dealer, we accepted the recommendation of our 5th-3rd Bank in Concord, NC, and visited Honda of Concord on Thursday afternoon. We already knew we wa dealer, we accepted the recommendation of our 5th-3rd Bank in Concord, NC, and visited Honda of Concord on Thursday afternoon. We already knew we wanted a 2014 Honda CRV EXL and after a few hours with Ted Johnson & Phil Rundo we purchased from Honda of Concord our new automobile. No pressure, and our loan officer at 5th-3rd Bank was correct in his advice to purchase from the staff of Honda of Concord! Both Ted & Phil answered all questions plus in a way we felt we could trust. The new car buying experience was very favorable, & both Ted & Phil guided us through the process with ease. We will be extremely pleased when we pick up our new car Monday. Ted we are sure answered our questions honestly (trust on our part) and Phil, Finance Manager, as well. They both cleared up confusion we incurred with another area dealer recently. We will be having our new car serviced as well at Honda of Concord. Lewis Crawford, Concord, NC More
I really enjoyed the great customer service and professionalism from Yonanda Williams and Chris Ijames. They made it a very smooth yet informative buying experience. professionalism from Yonanda Williams and Chris Ijames. They made it a very smooth yet informative buying experience. More
When I arrived I was greeted by the typical set of new salespersons - guess Tyler got me. Asked to test drive a Fit; afterward told Tyler that I wouldn't go through the typical process, going back and fo salespersons - guess Tyler got me. Asked to test drive a Fit; afterward told Tyler that I wouldn't go through the typical process, going back and forth to his manager; just wanted a bottom line quote. Advised him that if he tried to go through that process that I would walk out. He listened. Ultimately Amanda the Sales Manager was brought in, and she also worked with me, quickly, efficiently, respectfully. I did pay more than I wanted, but I understood the numbers, and she did bring down her final offer to something I could live with. Tyler was a great young person to deal with - courteous, quick, a good listener, no b.s. Appreciated all those qualities. More
Curteous and Friendly service, no pressure to buy and Dave Fuge answered any questions about the new Accord that we purchased! Customer service is key to a customer today and this place serves it! I woul Dave Fuge answered any questions about the new Accord that we purchased! Customer service is key to a customer today and this place serves it! I would reccomend to all to purchase from Honda of Concord. More
Love my Pilot. Mr. Hartsel was very knowledgeable about Honda vehicles. He informed us about all the safety features as well as the accessories features. Our visit was very pleasant and we did not feel th Honda vehicles. He informed us about all the safety features as well as the accessories features. Our visit was very pleasant and we did not feel the pressure that you feel at some dealerships. We will buy our next Honda from there. More
Horrible staff! Told us one thing and gave us another! I recently bought the car and then they basically told me that i lied and now they dont even pick up our calls.! Horrible! Dont even buy from here. recently bought the car and then they basically told me that i lied and now they dont even pick up our calls.! Horrible! Dont even buy from here. More
We first got into contact with Caiden and Casey from the internet sales dept before our visit. They were very knowledgeable about the vehicles and were quickly able to find us the vehicle we wanted. On the internet sales dept before our visit. They were very knowledgeable about the vehicles and were quickly able to find us the vehicle we wanted. On the day of our visit to the dealer, Casey helped to keep our kids entertained, and the whole process was very friendly and non-pressured. Ms. Aledia helped us during the negotiations and was very pleasant, and Mr Ijames was a superstar. In his office he helped us understand the financing options and the warranty information. Casey has the car spotless when we finalized the sale, and even helped transfer the car seats from the old car to the new car. We give Honda of Concord 5 stars!!!! awesome More