Honda of Concord

My brother-in-law emailed the Internet Department and Ted Johnson responded immediately with the information requested. After another email, Ted was able to come back with a quote for the car that I was int Johnson responded immediately with the information requested. After another email, Ted was able to come back with a quote for the car that I was interested in. I followed up with a call and arranged to meet with him within a few days. I just happened to have the morning off but needed to get to work by 1:00 and was concerned that the process was going to take a long time, but Ted assured me that he would get everything done so that I could make it to work on time, and I did...with a brand new 2013 Honda Civic. It's exactly the car I wanted in the color I wanted. Everything went like clockwork--initial examination of the car, the test drive, the paperwork (including getting a quick response on my credit score--which was over 800, by the way), and the financial negotiation. We came to an acceptable agreement, an extremely fair one I would say, and I feel that I was treated intelligently and respectfully--not always the case when you're a female shopper. Ted was friendly, personable, and explained everything in detail. I recommend him highly. Drew's input was also very helpful. Even after I noticed a stain in the backseat after I got home, Phil, who happens to live nearby, stopped in and was able to clean it so that it's no longer noticeable. There was one glitch (wrong VIN number on the paperwork), but it was caught at the dealership and again Phil was the one to come to my home with the new paperwork for me to sign. These minor incidents do not in any way deter from the outstanding treatment I received at Honda of Concord. It was worth the trip, even though I could have gone to a dealership closer to home. More

We were extremely pleased with dealing with Sid and Chris in our sales and finance transactions. We found the vehicle we were looking for in a price range we could afford. These guys really listened to us in our sales and finance transactions. We found the vehicle we were looking for in a price range we could afford. These guys really listened to us and heard what we needed. Thank you, Honda of Concord, for having quality staff and making our buying experience a good one. They made it happen! More

Caiden Withey was extremely helpful to my husband and me (senior citizens). He assisted us in every way in finding the right vehicle.Caiden was very polite and was very knowledgeable in every way. I would (senior citizens). He assisted us in every way in finding the right vehicle.Caiden was very polite and was very knowledgeable in every way. I would highly recommend him and Honda Of Concord to anyone interested in buying a car. More

I started shopping on line. Eddie Estell got right back with me and gave me a price via email. I was able to go in the same day and lease our new Odyssey with absolutely no problems. Eddie was fast, effi with me and gave me a price via email. I was able to go in the same day and lease our new Odyssey with absolutely no problems. Eddie was fast, efficient and friendly. This is my second purchase from Honda of Concord, and I'll be back. I'd definitely recommend this dealer to friends and family. More

Joy was a pleasure to work with. I came on a Sunday prepared after my online research (and visit to 2 other dealerships). I felt very comfortable with the spacious and airy space of the showroom and cu prepared after my online research (and visit to 2 other dealerships). I felt very comfortable with the spacious and airy space of the showroom and cubicle area. Didn't feel restrained or pressured at all. Joy was very very knowledgable and showed me every detail (and more) about the options that we selected. The finance manager Mr. Ijames was very relaxed and helpful. I found the whole process efficient, easy, and very comfortable. I have already begun to recommend Honda of Concord to other people. I absolutely LOVE the car and got exactly what I wanted! (Tango Red CRV SE with Gray Interior and under 40,000 miles). The price was fair...maybe a little more room to wager would have been perferred. However, my trade in price was fair. Excellent experience! Thank you Joy!!!! We bought the car! (We had visited another dealership in South Charlotte the previous day and left after the salesman (polite) but spoke more to my husband than me....and I was buying the car. At that dealerhip I felt high pressure and the cubicle space was crammed, hot, and loud noise). This was not the experience we had a Concord! We WILL be back. More

Great car buying experience. Staff was friendly and very helpful. Yolanda was great to work with. I would highly recommend this dealership to friends, family and everyone. helpful. Yolanda was great to work with. I would highly recommend this dealership to friends, family and everyone. More

Thank you Tom Teiro! You've made my son and I extremely happy with your great buying experience. This is our second lease and we are completely satisfied with your dedicated service, support and extremely happy with your great buying experience. This is our second lease and we are completely satisfied with your dedicated service, support and friendship. It is a pleasure to work with you and your staff every time we visit your dealership either for service or another purchase. You guys make it extremely easy with your help and dedication and we'll continue to highly recommend our friends, coworkers and family for all their automotive needs. Thank you again for everything you did for us, and Tom Teiro congratulations on your recent Chairman's Club appointment in the Hendrick Automotive Group. You deserve it! More

I hate shopping for cars, but Cesar made it so easy. I enjoyed working with him and would not hesitate sending friends to him. Overall, it was a great experience. enjoyed working with him and would not hesitate sending friends to him. Overall, it was a great experience. More

Really presently surprised at the car purchasing experience. There was absolutely no pressure and my wife and I agree that this was the best car buying experience. We were in and out with her new experience. There was absolutely no pressure and my wife and I agree that this was the best car buying experience. We were in and out with her new car in record time. I would highly recommend this experience. More

Just a great overall experience. Dave helped me get the Honda I wanted at a great price. Honda of Concord's customer service was second to is getting me my new Accord. I highly recommend you go see Dave Fu Honda I wanted at a great price. Honda of Concord's customer service was second to is getting me my new Accord. I highly recommend you go see Dave Fuge, he was very helpful. Could not ask for better service. More