
Honda of Concord
Concord, NC
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I liked the complete buying experience.Awesome experience. The finance dept. Was just okay because they never gave the best deal offered by Honda finance and I had to make sure I had to call them experience. The finance dept. Was just okay because they never gave the best deal offered by Honda finance and I had to make sure I had to call them back after signing the loan for a old promo. I'M glad they switched the loan but from customer service perspective they should have offered it to me first place without even asking me. More
Good experiance with Drew & Shane. Very pleased with our purchase of a new Honda odyssey. Drew was knowledgeable about the van and answered all our questions. If he did not know, he said so and found o our purchase of a new Honda odyssey. Drew was knowledgeable about the van and answered all our questions. If he did not know, he said so and found out for us quickly. Since we don't buy new cars very often we ask a lot of questions. I appreciate honesty from the sales staff. Price offered for our trade and vehicle were very fair. Chris in finance got our paperwork done quickly and professionally. With children out on a school night he met our need for a hassle free closing. I'd recommend this dealer. More
Since 2002 I have done 7 loans with Honda of Concord and was always pleased with the services. Larry Fowler(Internet Sales Consultant) is always on point and knows the business well! This time was my first was always pleased with the services. Larry Fowler(Internet Sales Consultant) is always on point and knows the business well! This time was my first time meeting and doing business with Brian Emmerich and Mike Maman. They both were wonderful. Thanks guys for continuing great service! More
Mike Penninger was a great salesman! He really helped me get into the car I wanted - he really listened to what I needed and wanted. Overall Honda of Concord was a great experience, and I drove off in a won get into the car I wanted - he really listened to what I needed and wanted. Overall Honda of Concord was a great experience, and I drove off in a wonderful car! More
I was sent to Honda of Concord by Hendrick Chevrolet of Cary. My husband and I have dealt with Rick Hendrick dealerships in the past and wanted to continue the relationship. He was purchasing a new truck Cary. My husband and I have dealt with Rick Hendrick dealerships in the past and wanted to continue the relationship. He was purchasing a new truck and I expressed the desire to purchase a Honda. They recommended Honda of Concord so I could continue my relatonship with the Hendrick family. I originally spoke with Rich York over the phone. I told him what I was looking for. He called me back to let me know he did have the exact car I was looking for but needed to install the black leather seats ad what the price would be. I had been shopping prices and Accords in the Raleigh area and no one had come close to his first price. I was elated with the price I was quote and the openness in which Rich spoke with me. We agreed on the price and time for me to meet him and workout the details. I was then contacted by the nicest finance manager I could have ever asked for over the phone. He wanted to know if there was any questions I had that he could address for me and if I had any questions arise in the interm to please call. He gave me his direct line and his celluar phone number. When I arrived at the dealership I was pleasantly greeted by one of the floor sales associates and directed to Rich, Gerard, and Chris. Gerard took me to my new car and introduced us. He was very attentive and helpful. We proceeded to meet with Chris who was very helpful in explaing all the financing details and options. He is very personalble and helpful from the begining to end. I am now a very happy, satisfied, proud owner of a Honda Accord thru Honda of Concord and still in the Hendrick dealership and service family. I couldn't be happier!! Thanks, Melissa Weatherly More
Gerard was awesome. He made me feel comfortable and was not pushy in the least. As a female, it is important to have a salesman who isn't going to take advantage of my purchase decisions. Gerard definitely not pushy in the least. As a female, it is important to have a salesman who isn't going to take advantage of my purchase decisions. Gerard definitely helped me get the best deal possible. He is very personable and humorous -- great experience, overall. I love my new Accord! More
Salesperson Tom did not help us negoiate price as in previous 4 new purchases. He put us off on to a new salesperson Robin. Then the sales manager Mike showed us another Accord which was $5000 less th previous 4 new purchases. He put us off on to a new salesperson Robin. Then the sales manager Mike showed us another Accord which was $5000 less than original Accord we first looked at, we were never offered any discounts. We were lead to believe this second Accord only had a few options less, not $5000 less. Our mistake, we trusted the sales manager and never looked at the sticker price. We never received any phone call from sales as in the past. We will never purchase another vehicle from Honda of Concord or have any service done there. More
Mr. Estell was very friendly, courteous, knowledgeable, and genuinely wanting to help his customer make the best decision in a car buying, while avoiding a high-pressure sales pitch. He truly made my car- and genuinely wanting to help his customer make the best decision in a car buying, while avoiding a high-pressure sales pitch. He truly made my car-buying experience a pleasant and rewarding one. I highly recommend him to anyone! More
I went to Honda of Concord at the reccomendation of a co-worker. I was treated great as soon as I walked in the door. I ended up purchasing my first ever brand new car. I love my Honda Accord! co-worker. I was treated great as soon as I walked in the door. I ended up purchasing my first ever brand new car. I love my Honda Accord! More