Honda of Concord

My New Van Negotiation I was looking for a new Honda Odyssey SE 2016. I had already gotten quotes from other dealerships but wanted to get one from Honda of Concord before I was looking for a new Honda Odyssey SE 2016. I had already gotten quotes from other dealerships but wanted to get one from Honda of Concord before I made a decision. At 11:30 am on October 30th I had an appointment with Timbo Black. Immediately I was comforted by his easy demeanor and big smile. After sitting down I told him exactly what I wanted and what price I was willing to pay for the new van. Negotiations went quickly and I got the price I wanted and heated leather seats on top of it. When the finance manager came over to get me I thought my time with Timbo was over but he played with my three children the entire time I was filling out paperwork! I recommend Timbo Black to anyone in the market for a Honda. Sincerely, Jessica Rainstein More

The atmosphere was friendly and the people helpful and knowledgeable. Salesman, Frank R. was not pushy or high pressure, he just answered my questions and listened to what I had to say. Brian E. was the s knowledgeable. Salesman, Frank R. was not pushy or high pressure, he just answered my questions and listened to what I had to say. Brian E. was the same Finance Mgr. I had when I bought my Civic one year prior. He worked fast to help me get the paperwork finished and accommodate my limited time schedule. Actually, I did not plan on buying the truck, just check it out. It was Friday and I was going out of town. Thanks! Scott Meyer More

Great experience Transparent, presented options, and helped with the kids while we dealt that with the transaction. Called back the next day to discuss Big 10 SEC foo Transparent, presented options, and helped with the kids while we dealt that with the transaction. Called back the next day to discuss Big 10 SEC football. Pretty cool. More

Excellent Carlos Cruz and Phil Rundo helped my daughter. And she got the car that she's been wanting and she told me that they're nice and help you as much as t Carlos Cruz and Phil Rundo helped my daughter. And she got the car that she's been wanting and she told me that they're nice and help you as much as they can. The very next day I went to just look around and I went home with a honda accord. I give Carlos and Phil a two thumbs up. They were very helpful. I traded my 2011 ford edge into 2014 honda accord. They very knowledgeable ,friendly, excellent service. More

excellent, enjoyed the experience. was all about getting me the car I needed and wanted. other dealers seemed more interested in talking me into buying what they had the most of on the was all about getting me the car I needed and wanted. other dealers seemed more interested in talking me into buying what they had the most of on the lot and adding on a lot of expensive extras. actually left with a great new car that was a perfect fit for me. enjoyed spending the money. left the dealership feeling that they had listened to me and gone beyond my expectations. still feeling spoiled and pampered from the entire staff, especially Carlos Cruz and Yolanda Williams. never thought that buying a car could be an enjoyable experience. can not say enough about how great it was to deal with the staff at Honda of Concord. More

Professional, efficient, satisfying Echoing other reviews, our sales experience was smooth and fast. After two false starts at other dealerships in the region, we were prepared for anot Echoing other reviews, our sales experience was smooth and fast. After two false starts at other dealerships in the region, we were prepared for another less-than-satisfying experience. Thankfully, the opposite happened. We connected with our sales representative (James Watson) and appreciated his knowledge of the vehicle (CR-V Touring). When it came time to settle on a total cost, Mike Mahan took over and worked with us to arrive at a fair price. There was no back-and-forth, sit-and-wait, "let-me-talk-to-my-sales-manager" type of experience. We trusted Mike and he came through for us. Next, it was time to meet with the finance representative (Chris Ijames), and the good experience continued. He patiently explained our options and did not pressure us to choose one. We would also like to give a shout-out to Austin Miller, who spent over an hour with us explaining how all the bells and whistles worked when we picked up the car. Perhaps the only bump in the entire experience was the delivery of the vehicle (which had to be located and retrieved from another dealership). There were a couple of add-ons missing when we arrived to pick up the vehicle. The service manager recognized this immediately, and we agreed to wait a couple more days to take delivery until the dealership had time to install them. Everything turned out fine, but someone should have paid more attention to details AFTER the sale. We would recommend Honda of Concord and we are pleased with the professionalism and respect we received from all those we mentioned above. From a couple of senior citizens More