Honda of Concord

Knowledgeable about our new car. Explained several details. Able to answer all questions and find correct answers.was a pleasure to work with and was attentive to our requests and needs. details. Able to answer all questions and find correct answers.was a pleasure to work with and was attentive to our requests and needs. More

Henry was on of the Sales People who helped us buy our new Pilot. Would recommend him to anyone. Low pressure and a nice professional person. new Pilot. Would recommend him to anyone. Low pressure and a nice professional person. More

I had a great experience at Honda of Concord. I was in and out in under 2 hours - and that included Yolanda setting up my phone and getting me a full tank of gas. It was fast, easy, and painless. The bu and out in under 2 hours - and that included Yolanda setting up my phone and getting me a full tank of gas. It was fast, easy, and painless. The business manager was fast but explained everything very well. I chose Honda of Concord after visting another Honda dealership. The salesperson at the other dealership was a little too "sales-y" for me. The people at Honda of Concord worked with me on my trade-in (a Nissan with a little bit of body damage). I was very impressed with how quick everything went - which was exactly what I was looking for. More

I rated Eddie Estell with all fives because of the quality service he render to me and my wife. Eddie carried himself in a professional manner by the way he approached us. Eddie had a professional s quality service he render to me and my wife. Eddie carried himself in a professional manner by the way he approached us. Eddie had a professional salesmen attitude, he was very polite and well manner. I was very impress with the time it took him to process our paperwork. I was also impress with the cars he pick out for us to look at. I shared with Eddie over the phone the kind of vehicle I was looking for and when we got to the car lot he had just what I had in mind. Eddie's salesmen attitude was so impressed that we decided to purchase the car even though the car payment was set a little higher than what we had in mind. Because of the quality service that was render from this young man, me and my wife have chosen Honda of Concord as our #1 dealer. Last of all, we have already been telling friends and family about the quality service we received. More

This was my first experience with Hendrick Honda of Concord and it went very well. Everyone was courteous and very attentive to our needs. My wife and I ended up purchasing a certified pre-owned Honda Concord and it went very well. Everyone was courteous and very attentive to our needs. My wife and I ended up purchasing a certified pre-owned Honda Pilot EX-L. The sales associate Tim Caldwell and sales manager Mark Seymour went the extra mile to get us in our price range. Overall, I am very satisfied with the vehicle and the price. I would definitely recommend this dealership to anyone interested in purchasing a vehicle. More

Great experience! Brock just wanted to get me the car I was looking for with a great price. I never felt pushed to buy anything other than that. Thanks Brock! was looking for with a great price. I never felt pushed to buy anything other than that. Thanks Brock! More

I have dealt with the Hendrick Auto Group dealerships for 15 years now. I have bought and sold cars, had body work done and used their service departments at multiple dealerships including Jeff Gordon Chevr 15 years now. I have bought and sold cars, had body work done and used their service departments at multiple dealerships including Jeff Gordon Chevrolet of Wilmington-NC, Hendrick Honda of Charlotte-NC, Honda Cars of Concord-NC, Toyota/Scion of Concord-NC and two of the Hendrick dealerships in the Raleigh/Durham area. I have never had a bad experience at any of their locations. They always do anything they can to make sure their customers are satisfied and get the services or products needed. They will not try to scam you with questionable sales practices or bait-and-switch deals like so many other dealerships. They are utterly professional and courteous. At this point I no longer even waste time shopping around at other dealerships. I know that when it comes down to it, I will get the best deal at a Hendrick Dealership and especially so at Honda Cars of Concord. If all of the Hendrick dealers are gems, Honda of Concord is a diamond. These are people you can trust. More

Yolanda at Honda of Concord was great. We had a car brought in for us to purchase. There was issues with the warranty since it came from a Toyota car dealership and did not have all of the Honda Parts brought in for us to purchase. There was issues with the warranty since it came from a Toyota car dealership and did not have all of the Honda Parts under the hood. In order to receive the warranty we had to have it certerfied. We could not afford to change all of the items on the car to make it cerfified. Concord Honda worked with us and they were able to make it right. Yolanda was calm and very helpful. I didnt even mind the finance guy! Love our car. Lisa More

Due to my last car breaking down, my family and I came to honda to check out the new cars. Jeff was very helpful once we arrived and throughout the process, showing us both used and new cars comparing the to honda to check out the new cars. Jeff was very helpful once we arrived and throughout the process, showing us both used and new cars comparing the features in the cars. We felt very welcomed by Jeff and enjoyed the whole process of purchasing a new honda! More

I liked the complete buying experience.Awesome experience. The finance dept. Was just okay because they never gave the best deal offered by Honda finance and I had to make sure I had to call them experience. The finance dept. Was just okay because they never gave the best deal offered by Honda finance and I had to make sure I had to call them back after signing the loan for a old promo. I'M glad they switched the loan but from customer service perspective they should have offered it to me first place without even asking me. More