
Honda of Concord
Concord, NC
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The unexpected happened and I totaled my car, so I was looking for a car fast! I came in and soon as I got out the car and started looking Tom Terio came over and asked what I was looking for, and how soo looking for a car fast! I came in and soon as I got out the car and started looking Tom Terio came over and asked what I was looking for, and how soon I was going to purchase, so I told him my situation and that I would be purchasing in a few days! Tom gave me his card and told me to contact him when I was ready to make my purchase. When I was ready I contacted Tom Terio not even knowing it was his day off! Tom worked with me over the phone to complete my sale, and when it was completed, he came in to the dealership on his day off and completed the final touches,so I could drive off in my brand new 2013 Honda accord ex- l v6 and this was just the car I wanted! Tom Terio even stayed after the busniess hours to explain all the features of the car and to answer any questions that I had! Now that's what you call dedicated! I would most definitely recommend Tom Terio to anyone wanting to purchase a car and would send them to Honda of Concord! More
My recent purchase with Honda of Concord was a great shopping experience b/c of Kristin. We were looking for very specific features, makes and models, etc and Kristin was very patient and worked with m shopping experience b/c of Kristin. We were looking for very specific features, makes and models, etc and Kristin was very patient and worked with my wife and I until we were confident with our selection. In fact, Kristin stayed with us an extra 4.5 hours after her shift schedule ended to help us close the deal. Kristin was professional, very attentive, and approachable. She got us the exact car we wanted with no problems and a great price for our trade-in. The whole experience was excellent. We would recommend this dealership and Kristin for a variety of reasons: professionalism, friendliness, kid friendly, and no pressure or hard-nose sales pitches. Thank you Kristin! More
We received very friendly service, and Jim and Mark treated us very fairly. This is our first Honda purchase and we are very happy with the car. treated us very fairly. This is our first Honda purchase and we are very happy with the car. More
I would be a little unsure about recommending this dealership, however my salesman was very informative when negogiating the deal someone name Brian in finance came and spoke with us and he was straig dealership, however my salesman was very informative when negogiating the deal someone name Brian in finance came and spoke with us and he was straight to the point. I didnt really care for his personality. This is where i found the used honda i had been looking for. I was given a total including tax,title and tag along with my certified honda warranty. The next day when i arrived with my check to purchase. I was told in order to get the certified warranty i would hv to pay 375.00 extra. My salesman wasnt at work and did not answer his cell phone. I started to walk away from the deal but it was my dream car so i paid thr 375.00 got ready to leave and my honda would not crank up (wow). I was given a boost and told to contact the service manager Greg Maynor, 2 days later my supposely certified honda did the samething. I was told to bring the honda back for a new battery (45minute drive). Once i got there i had to wait 2hours with no apologoly. I feel like i should i been given ar tank full of gas or something bc if it was certified this should have been taken care of prior to me purchasing the car. Also my xm radio only worked for 3days but my friend purchased a used honda older model then mines and she had her xm radio for 60 days. Ill think twice before purchasing again from honda of concord or even perferring someone to them. Not so happy customer!! More
I traveled from Fort Mill to Concord Mills Honda just to work with Tom Tiero. A friend had purchased her Honda Accord through Tom Tiero and recommended I go see him for my next vehicle. I was very nervous b work with Tom Tiero. A friend had purchased her Honda Accord through Tom Tiero and recommended I go see him for my next vehicle. I was very nervous being a single mom just starting out on my own again. Mr. Tiero worked with me over the phone, so that I could keep working and when I came after work he stayed late to help me understand all my options and made the financial paperwork crystal clear. He was kind and knowledgeable about every detail of the transaction. He even gave suggestions on how to build my credit for future purchases. I would definitely recommend Mr. Tiero to friends and family. Thank you Honda of Concord and Tom Tiero for putting me in a gorgeous Nissan Rogue at an affordable price. More
Great car buying experience! Jim was very informative and helpful. Brian was great at explaining and assisting with getting the best finiancial offer that was within the payment range I was willing to make. helpful. Brian was great at explaining and assisting with getting the best finiancial offer that was within the payment range I was willing to make. Overall great team work, combined with excellent customer service. Not once did I feel pressured or frustrated!! Rick Hendrick should be proud of all his employees at this dealership!!! More
The folks at Honda of Concord were very friendly and easy to work with. The Honda I bought was a trade from another dealer and that dealer had not completely prepped the car for sale. Instead of having me to work with. The Honda I bought was a trade from another dealer and that dealer had not completely prepped the car for sale. Instead of having me wait til the work was done Honda of Concord loaned me a new car to take home and my sales person deliver my car to me a couple hours later. I was pleased with the price I was able to negotiate. I look forward to working with the Service Department at Honda of Concord. More
I was very pleased with my experience at Honda of Concord. Caiden was great to work with and thoroughly answered all questions. I recommend buying from Honda of Concord. Concord. Caiden was great to work with and thoroughly answered all questions. I recommend buying from Honda of Concord. More
Great customer service. Very friendly. Highly recommended to anyone look for a new or used vehicle. It was a no hassle car buying experience for me. to anyone look for a new or used vehicle. It was a no hassle car buying experience for me. More