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Honda of Concord
Concord, NC
5,499 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 5,499 reviews
February 22, 2018
Amazing customer service purchasing a new Pilot Yolanda and Brandon made the experience of purchasing a new car amazingly easy. There was not one delay from negotiation to finance to final delivery Yolanda and Brandon made the experience of purchasing a new car amazingly easy. There was not one delay from negotiation to finance to final delivery. i have never had such a good experience purchasing a vehicle before. Brandon was very knowledgeable regarding the vehicle and options. More
by keith bartlett
Employees Worked With
Yolanda Williams, Brandon Lawyer
February 22, 2018
Jessica in Service My service at Honda has always been great. I have been a customer for ten years. I give Jessica a call and she sets me up and takes it from there. My service at Honda has always been great. I have been a customer for ten years. I give Jessica a call and she sets me up and takes it from there. You can't ask for anyone better then Jessica. Always professional and friendly. I trust her. She is a sweet person and always has a smile. I think Jessica Poteet really adds to Honda's business. More
by Nellieshowers
Employees Worked With
Jessica Poteet
February 22, 2018
David Itoop is great to work with. I have used David Itoop as my service advisor for several years and always enjoy his honesty and kindness. He is very helpful when it comes to me und I have used David Itoop as my service advisor for several years and always enjoy his honesty and kindness. He is very helpful when it comes to me understanding the necessary repairs for my car. More
by Jcolville9
Employees Worked With
David Itoop
February 21, 2018
Great buying experience I researched cars online and knew what I wanted to purchase. They didn't have the color I preferred in stock, but quickly located and transferred the I researched cars online and knew what I wanted to purchase. They didn't have the color I preferred in stock, but quickly located and transferred the car I wanted. Great experience and will purchase from them again in the future. More
by C. Beaver
Employees Worked With
Brian Emmerich, Marcos Santana
February 20, 2018
Joy Spencer knows her Honda Vehicles. This was an easy and great experience. No pressure whatsoever. Joy knows her Honda vehicles and is willing to spend as much time as you need learnin This was an easy and great experience. No pressure whatsoever. Joy knows her Honda vehicles and is willing to spend as much time as you need learning about them. I would highly recommend Joy to help you purchase your vehicle. She is excellent at what she does. More
by Paulette Swanner
Employees Worked With
Joy Spencer
February 16, 2018
Review to Shaun Hughes Shaun was nice person and he explained clearly about price and service. But they are taking long time for service even we followed with appointmen Shaun was nice person and he explained clearly about price and service. But they are taking long time for service even we followed with appointment. More
by Prasad
Employees Worked With
Shaun Hughes
February 15, 2018
Great service!!! Easy! Will Nicholson at the service desk was very helpful. Easy to get in and out of the service department . No pressure at this location for extras and Will Nicholson at the service desk was very helpful. Easy to get in and out of the service department . No pressure at this location for extras and very comfortable place to wait More
by Artisanlvr
Employees Worked With
Will Nicholson
February 12, 2018
Wonderful I really appreciated Brad’s customer service!He was very friendly and answered my questions patiently.I truly felt he was customer friendly! He really I really appreciated Brad’s customer service!He was very friendly and answered my questions patiently.I truly felt he was customer friendly! He really knew how to treat a senior custom. More
by Twig
Employees Worked With
Brad
February 12, 2018
Service I have to start to said great staff and so friendly they make u feel like u r in great hands. Also have to mention Will Nicholson, took his time to ex I have to start to said great staff and so friendly they make u feel like u r in great hands. Also have to mention Will Nicholson, took his time to explain and go through the needs of my Honda services. He make sure I was feeling safe before I left the services area as well. Great experience and I definitely recommend Honda services. Thanks Will! More
by Ladyotero
Employees Worked With
Will Nicholson
February 11, 2018
Jessica Poteet, my awesome service advisor Ever since I got my 2008 Accord, Jessica Poteet has been my Service Advisor at Honda of Concord. It is an understatement to say that she is excellent Ever since I got my 2008 Accord, Jessica Poteet has been my Service Advisor at Honda of Concord. It is an understatement to say that she is excellent at what she does, and is the picture of friendliness and professionalism every time I see her. Jessica epitomizes what the term "customer service" means and she is truly and genuinely the best Service Advisor I've ever worked with (and I have owned a Honda of some sort for over 30 years!). If there is an award to be given, whether it be monetary, or a trophy, Jessica is hands-down your clear winner!! More
by JaneDoe
Employees Worked With
Jessica Poteet
