Honda of Concord

This was my second vehicle purchase from Hendrick. The sales person was helpful and I didnt feel pressured. They have good inventory to choose from. sales person was helpful and I didnt feel pressured. They have good inventory to choose from. More

My overall experience at Honda of Concord has been great! Everyone was very helpful. And once they understood what we needed, David and Robin found exactly what we wanted. Tom and Tim were very helpful in Everyone was very helpful. And once they understood what we needed, David and Robin found exactly what we wanted. Tom and Tim were very helpful in closing the deal. I would recommend Honda of Concord to any of my friends, family and co-workers. More

Gerard Apadula is the best salesman ever. He was REALLY patient and worked hard for me to stay within my budget and still be able to get a GREAT CAR. He made sure I was really happy. Great customer service patient and worked hard for me to stay within my budget and still be able to get a GREAT CAR. He made sure I was really happy. Great customer service goes a long way. I will tell everyone about my experience with him and honda of concord. More

This was my second new auto bought from Honda of Concord. My original purchase (in 2008) was a four-cylinder Accord sedan. This year (Tuesday, July 31) I purchased a six-cylinder Accord. Service and atten My original purchase (in 2008) was a four-cylinder Accord sedan. This year (Tuesday, July 31) I purchased a six-cylinder Accord. Service and attention to detail by Mr. Dentis Shaw as well as the finance manager and sales manager was outstanding in all aspects of the presentation and transaction. I was at the dealer at about 4:00 PM for maintenance on my '08 Accord on an extremely busy business day and evening. I had no intention to purchase a new car that evening. However, I agreed to listen to what the dealer termed as a purchase I wouldn't regret even if I just listened. To cut to the chase, I left the dealership (at approximately 8:30 PM) with my new Accord, feeling that I had been offered a very good deal by Honda of Concord. Dentis Shaw is a seasoned professional with his sales pitch. His approach is more like he's making new friends rather than selling cars. I'm 71 years old and have bought 28 new cars over the course of the past 53 years. This was the first time I have ever left a dealership with a new car and felt that I had actually (not just apparently, but actually) been offered a good deal on my purchase. I highly recommend Honda of Concord and Mr. Dentis Shaw. Edd Hauser, P.E., PhD Charlotte, North Carolina More

My husband and I had a problem with our new Honda Accord. We went through customer service of Honda Cars of America with little satisfaction. Then we talked with the General Manager at our dealership and his We went through customer service of Honda Cars of America with little satisfaction. Then we talked with the General Manager at our dealership and his service personnel. Honda Cars of Concord were very helpful and courteous to us. They were very concerned about our situation with the car and help us resolve the issues. I would recommend this Honda Cars of Concord Dealership to anyone for their outstanding customer relations and service. I give this dealership and it's staff all 5's. It's important as a consumer that you have a voice and to be heard and this is a perfect tool for that. More

Kristin went out of her way to ensure that I was completely satisfied with my purchase. Once I got my vehicle home, I noticed one of the tires was damaged. (I purchased a used vehicle) She promptly completely satisfied with my purchase. Once I got my vehicle home, I noticed one of the tires was damaged. (I purchased a used vehicle) She promptly got with the service department and arranged for the tire to be replaced. Great experience! I would recommend Kristin and Honda of Concord. More

From the moment I arrived I was treated as though I was Jonathan's first and only priority. He listened to my needs, did a good job exploring all of the options he had to offer me that could meet those ne Jonathan's first and only priority. He listened to my needs, did a good job exploring all of the options he had to offer me that could meet those needs, and was patient and thorough in allowing me to drive them all and ask all of the important questions. The pricing, negotiating, and financing process was un-intimidating and comfortable, and it was very efficiently executed. The team here was knowledgeable, professional, and courteous. I would recommend Honda of Concord to anyone I knew was looking to purchase either a new or used vehicle. More

Made a appointment sales rep. Brock shores was a pleasure to deal with. He answer all my question went out of his way to make sure I was happy , I have bought cars before ,this dealership is one of the best to deal with. He answer all my question went out of his way to make sure I was happy , I have bought cars before ,this dealership is one of the best I've ever delt with no pressure I was very comfortable the service and finance dept was very helpful I would recommend any one looking for a car shop Honda cars of concord. Regards Robert M DeRosa More

Mr. Shapiro greeted my wife and I promptly. Listened to our concerns and what we were looking for. He walked with us looking at multiple used cars throughout the lot very willingly taking notes to do furth our concerns and what we were looking for. He walked with us looking at multiple used cars throughout the lot very willingly taking notes to do further research to meet our needs. When the initial search turned up fruitless based on what we originally wanted, he pointed out another car that while far exceeding our short term needs we originally were looking to satisfy, will more that adequately fill our long term needs. Through hard and fair negotiation we reached a deal satisfactory to both the dealership and ourselves and are happy with the purchase. Please note that I am a very tough reviewer and rarely give anyone a maximum rating for any criteria unless I am extremely impressed. For anyone to get higher than 'good' from me for any reason one needs to be extraordinarily impressive. More

Our experience with Concord Honda was great. Salesman was great. Brock was patient and not pushy. The rest of staff was very professional. We would highly recommend Honda of Concord. Kent Mashburn great. Brock was patient and not pushy. The rest of staff was very professional. We would highly recommend Honda of Concord. Kent Mashburn More