Honda of Concord

I have deal with Honda cars of concord several time over last 10 years,wife ,daughter,my truck,nieces ,all brought Honda there,still on the road,still enjoying them very much. last 10 years,wife ,daughter,my truck,nieces ,all brought Honda there,still on the road,still enjoying them very much. More

Joy is a friendly, customer-focused salesperson. We loved working with her from start to finish. She continues to be a presence with great follow and support up as well! loved working with her from start to finish. She continues to be a presence with great follow and support up as well! More

We contacted Brian via e-mail. We met him at the dealership and test drove a new 2013 Honda Accord. I already knew the color of the car and the interior I wanted. They had what I wanted on the lot dealership and test drove a new 2013 Honda Accord. I already knew the color of the car and the interior I wanted. They had what I wanted on the lot. They gave me a great deal on my 2004 Honda, I couldn't say no! I also purchased a great service contract. The whole experience was great, everyone was exceptionally nice and friendly, no games, no haggling...the only downside is that we were there over two hours from the time we walked in, test drove, and made the deal, and met with finance, which we had to do even though I paid cash. He showed us the warranties and packages we could purchase which was worth the time, but the whole process was a little long for me. I definitely recommend Honda of Concord. More

I was in the market for a very specific deal. I traded my vehicle and purchased a Honda Accord. Ted Johnson not only listened to what I wanted, he heard me. He found what I was looking and more. Brian my vehicle and purchased a Honda Accord. Ted Johnson not only listened to what I wanted, he heard me. He found what I was looking and more. Brian Emmerich made the deal happen and I left feeling great about my purchase. No buyer's remorse here. I will definitely recommend Honda of Concord and Ted Johnson. Thank you so much! More

Everyone that we dealt with in the purchasing of the new Civic SI was very helpful. We love the new car. Thanks for helping us get it. Civic SI was very helpful. We love the new car. Thanks for helping us get it. More

Purchasing my second car from Honda of Concord was a very smooth experience. I would definitely recommend my salesman, Jim Doyle. He patiently spent time explaining the new electronics on the 2013 Accord o smooth experience. I would definitely recommend my salesman, Jim Doyle. He patiently spent time explaining the new electronics on the 2013 Accord on my first visit when I was considering a new car. Negotiating the purchase price was not as high-pressured and time-consuming as I had expected. Seventh Honda and best buying experience overall for me. Thanks, Jim! More

I came into the dealership looking for a specific used car I found on the internet. I walked into the dealership unannounced but after making contact with Ted Johnson and he was able to meet with me righ car I found on the internet. I walked into the dealership unannounced but after making contact with Ted Johnson and he was able to meet with me right away and take the vehicle for a test drive. Very polite and I was out of the dealership quicker than my previous other car buying experiences with other dealerships. More

I recently purchased a pre-owned CR-Z for my college student son. Caiden was the sales representative handling the sales process. He was friendly, responsive and professional. The sales manager was also student son. Caiden was the sales representative handling the sales process. He was friendly, responsive and professional. The sales manager was also very professional and worked really hard to make the deal work. Chris,The finance and contracts was friendly and easy to understand. The Honda of Concord team made the purchase experience for me and my son a very positive one. I own two other Honda vehicles. Honda of Concord has been a great place to get my vehicles serviced. I always feel I am being treated honestly and fairly. Honda of Concord has a service culture that emphasizes respect for the customer. I will be back when it is time to replace my Ridgeline truck. More

We had a great experience at Honda of Concord and Brock Shores gave us total attention from start to end. It was great meeting such great people at Honda of Concord. Shores gave us total attention from start to end. It was great meeting such great people at Honda of Concord. More

It's a mega-dealership. I went to buy a used car, and customer service was great. There was no waiting around, even on a busy Saturday, because there were many staff people there. Jim Doyle was ver and customer service was great. There was no waiting around, even on a busy Saturday, because there were many staff people there. Jim Doyle was very enjoyable to work with - he has a great personality and was not pushy. Looking back, they could have shown me more options, and now I can tell that they were trying to get a particular car off the lot. However, I am ultimately still satisfied with my purchase. The finance manager, Phillip Rundo, did a great job of finding the best interest rate on financing. That said, he should have done a better job of explaining details of the extended warranty that they sold me. In the finance consultation, they try to quickly convince you to make a decision about the warranty; it took me by surprise, and I had to make a quick decision. It puts you on the spot and makes you more likely to buy it. It does not mean the extended warranty is bad by any means - I think it's legitimate if you want the extra assurance. Just be prepared to be offered an extra warranty in the end if you are buying new or a used certified car, and factor that into your cost calculations. Otherwise, you will spend more money than you originally wanted to. More