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Honda of Concord

Concord, NC

5.0
4,843 Reviews

7650 Bruton Smith Boulevard

Concord, NC

28027

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Showing 4,843 reviews

January 05, 2013

The staff was friendly and courteous. It was a good experience. I did; however, negotiate a price at a 60 month term and somehow it got jacked up to 63 months when it came time to do the financial work More

by hisrighthandman
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristin Lents
Jan 08, 2013 -

Honda of Concord responded

We definitely love to hear that you had a great experience! We do want to apologize for any inconvenience the term agreement has caused. Have you spoken with your finance manager about this? If not, please give us a call so we can see if we can re-evaluate the situation. 704-979-7500. Hope you have a wonderful day and thank you for taking the time to provide feedback.

January 05, 2013

I appreciated how the sales managers worked with us to acquire the vehicle we wanted. They seemed to do everything they could to get us the price we were willing to pay and whatever other incentives we r More

by lauigl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Maman, Tony Montana
Jan 08, 2013 -

Honda of Concord responded

We appreciate you allowing us the opportunity! We hope that you get a lot of enjoyment from your new vehicle. Thank you so much for taking the time to let us know your experience, it means a lot to all of us!

January 04, 2013

The service department is always so friendly and willing to help out their customers. But when we decided it was time for a new car, Tom was very laid back and made the atmosphere very relaxing when buying More

by bchase2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Tom Terio, and Amanda, Mike Maman, Tom Teiro
Jan 04, 2013 -

Honda of Concord responded

Wonderful! We thank you so much for allowing us the opportunity and we look forward to working with you again in the future. Enjoy your new car!

January 04, 2013

Sales person was very friendly and nice. Help me look at all my options to see which route would lower my montly payment the most. Wouldnt mind if I got the car at MSRP pricing out the door but was able t More

by hyang1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lester Leader, Lester Leader
Jan 04, 2013 -

Honda of Concord responded

We are so glad that we were able to help you with a new vehicle and I do apologize for the inconvenience that the spots have caused you. We do not get this often during transit but it does happen from time to time. We thank you so much for giving us the opportunity and hope that you enjoy your new car!

January 03, 2013

Another great experience with Concord Honda! Could not have been easier and smoother. Fair prices and great service. They are great in the service department, too. More

by Acperi
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Maloky
Jan 08, 2013 -

Honda of Concord responded

Good to hear! Thank you so much for taking the time let us in on your experience, we really appreciate it. Hope you enjoy your new car for years to come!

January 03, 2013

This dealership is full of it! I was in the market for a sedan. I came across a black civic si sedan from Honda of Concord, from their website. I emailed them and Rich York said they had it in their invento More

by kuzuya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Neumann, David Neumann
Jan 04, 2013 -

Honda of Concord responded

I am sorry to hear that you were put in an unfavorable situation here. It looks like at the time you contacted us we did have the car in stock. However it was sold very soon after. We take constructive criticism very seriously and will look into how we can improve from this. I am glad you found a great deal elsewhere. I hope you give us another shot in the future to earn your business. Please let us know if there is anything we can do for you in the future.

January 02, 2013

I went to Honda looking to buy a new car on New Years Day. As soon as we arrived and were in the lot looking at cars, within 3 minutes we were greeted by Jeff asking to help us. He was very helpful wo More

by sherilip
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Hamm
January 02, 2013

I had great service at Honda of Concord. I was promptly helped, and Larry made sure all of my requests were seen to. This is the 2nd time I have purchased a car here and I am very pleased w/ the service. More

by nalise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Fowler, Larry Fowler
January 02, 2013

Coming from Scott Clark Honda where i had a terrible buying experience, it was nice to receive the type of quality service that Brandon Lawyer, Chip, and Amanda provided me with at Honda of Concord. I d More

by completetouch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Lawyer
January 02, 2013

I could not ask for better service from the dealership. I was greeted by friendly staff and all persons seem to be concern about me as a customer. More

by wanda jones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hamm
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