Honda of Concord

The entire team at Honda of Concord went out of their way to make my car buying experience as easy as possible. Their web site was easy to use and I was able to see about 50 pictures of their inventory and c to make my car buying experience as easy as possible. Their web site was easy to use and I was able to see about 50 pictures of their inventory and check out the Carfax before driving to the dealership which was about an hour away. I had my car picked out by just viewing it on their web site. It was definitely worth the drive. Once I arrived there I was given top-notch attention. I would have to give Joe Esola, our Sales Consultant, an A+ on customer service. Thanks, Joe, and I LOVE my Honda car. Thank you Honda of Concord!! More

I've purchased many vehicles over the years and have always had a miserable experience for one reason or another, until now. Honda of Concord is the only dealership I will purchase from in the future. I always had a miserable experience for one reason or another, until now. Honda of Concord is the only dealership I will purchase from in the future. I started the transaction via the internet. I located a few vehicles I was interested in, submitted the credit application and within 10 minutes Joe Esola had reached out to me. I explained my needs, my trade and my expectations for when I arrived at the dealership. In the past, I've spent up to 7 hours sitting a dealership due to lack of staff and just overall poor dealership management. That said, my first expectation is that I wanted to get out of there as quickly as possible. Joe was certainly concerned with my overall customer experience which he displayed by engaging management and finance BEFORE I had even arrived at the dealership. While my trade was being evaluated, Joe and I were getting through all the paperwork that he was responsible for and finance was preparing their paperwork for me to sign. This impressed me because my past experiences had me moving through one step a time with no preperation ahead of time which caused me to spend my day at the dealership. The finance manager came out to meet me and we headed to his office to cover some details. He then had me meet with one of his teammembers to finalize the paperwork. While signing away, Joe brought me in a huge cheeseburger and chips since I had mentioned earlier that I was getting hungry. Now I'm not saying that you too will get a burger and chips but ya never know. I was now ready to leave so Joe pulled up my trade next to my new Odyssey (which is AWESOME by the way)under the overhang since it was raining out so I could transfer my personal belongings. I shook Joe's hand and thanked him for the wonderful experience and headed out my new ride. I HIGHLY recommend Joe and this dealership in general. Rick Hendrick is certainly very selective about his staff and truly understands how to run a successful dealership. This is due to his concern and dedication to his customers. Thank you Joe and thank you Honda of Concord! More

Yolanda was very professional, courteous, and to the point. She focused on what I was concerned about and what I wanted to know and/or do. My wife feels the same way. Through no fault of her own ther point. She focused on what I was concerned about and what I wanted to know and/or do. My wife feels the same way. Through no fault of her own there were some significant "down" times as we were made to wait to get the car we were trading evaluated and when we were trying to complete the final sale. More

Tony was very personable and knowledgable. I would recommend the dealership and Tony to my family and friends for future buys. I was impressed with the way business was conducted in a professional man recommend the dealership and Tony to my family and friends for future buys. I was impressed with the way business was conducted in a professional manner. tony made the extra effort to help us decide on the purchase and did it fit what we wanted for a car. He understood is was a major purchase and made us feel like family. More

I gave the above great ratings because Honda of Concord provided me with an excellent sales experience.The experience was pleasant and Drew was a great salesmen. Drew worked with me to get a price I was co provided me with an excellent sales experience.The experience was pleasant and Drew was a great salesmen. Drew worked with me to get a price I was comfortable with.I would definitely recommend Drew and Honda of Concord again! More

Tom Teiro was very helpful, not pushy. We enjoyed working with him. He went the extra mile to insure that we understood all the features of the Honda we were purchasing. Dealing with Tom was a plea working with him. He went the extra mile to insure that we understood all the features of the Honda we were purchasing. Dealing with Tom was a pleasure. Chris James did a fine job walking us through all the paperwork. He was very thorough in explaining everything to us. Both Tom and Chris were very friendly and professional - they are indeed assets to Honda of Concord! More

Yolanda was wonderful to work with in purchasing our new Honda Civic. The dealership was very friendly and upfront wth the deal. They treated us like royalty. We will highly recommend family and friends to Honda Civic. The dealership was very friendly and upfront wth the deal. They treated us like royalty. We will highly recommend family and friends to come and purchase a vehicle at Hna of Concord. We will definelty be back. We arfe thinking about the HondaCRV now. More

Great experience, quickly out the door. Willing to deal over the phone and internet. Dealership delivered on promises. Would not hesitate to recommend to a friend. Will consider buying from them again. We over the phone and internet. Dealership delivered on promises. Would not hesitate to recommend to a friend. Will consider buying from them again. We have had goo luck with all Honda cards we have purchased. More

Both the internet sales manager and the business manager of Honda of Concord worked with me to get the best price not only for the 2011 Accord Sedan I purchased but for my trade-in. Both men were friendly, of Honda of Concord worked with me to get the best price not only for the 2011 Accord Sedan I purchased but for my trade-in. Both men were friendly, courteous, and knowledgeable. Before purchasing my vehicle, I spent a great deal of time doing my "homework" on the internet as well as visiting at least six other dealerships. In the end, I chose Honda of Concord. I recommend Honda of Concord. More

I was in the market for a 2009 Honda Civic Si so I submitted on online contact form on their website and received a very quick reply from Larry Fowler, the Internet sales manager. He has been with Ho submitted on online contact form on their website and received a very quick reply from Larry Fowler, the Internet sales manager. He has been with Honda for many many years and really knew his stuff. Ultimately, I decided to purchase through Honda of Concord because of the low sales pressure, professionalism, and genuine friendliness of Larry. I truly couldn't have asked for a better experience! Highly recommend Larry and it was well worth the 2 hour drive from Boone, NC. More