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Honda of Covington

Covington, LA

4.9
1,776 Reviews

100 Holiday Square Blvd

Covington, LA

70433

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Showing 1,776 reviews

July 28, 2020

Wonderful experience. Everyone was so helpful & really worked together to get me the best deal they good! In love with my 2020 honda civic! Wouldn’t have it any other way! More

by HREAMES6
Recommend Dealer
Yes
Employees Worked With
David Nguyen, David Kenney
July 28, 2020

GREAT SERVICE! LOVE THIS DEALERSHIP FOR THEIR CUSTOMER SERVICE AND EXPERT MECHANICS! I HAD A FLAT TIRE AND NEEDED AN OIL CHANGE! TOM IN PARTS HAD A TIRE WAITING FO More

by MBAYER321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TOM FROM PARTS FOR MY TIRE, Kyle Mitchell
July 28, 2020

Had Trans serv do not like the fact you got rid of your ride car and now have to have a neutral company pick up and drop off. takes too long and I enjoyed talking w More

by FDERT530
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont remember
July 28, 2020

Quick turnaround Very friendly, Was only their for routine service. Had my car done within 45 minutes. Very detail review and recommended balancing tires next time I s More

by HSTOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Allain
July 28, 2020

Great Service! Service was great! Work was done in a timely manner. Service associate was helpful and pleasant. We will continue to use your service center even tho More

by Dan Dahlberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Tuminello
July 28, 2020

Thank you for the pleasant experience. I appreciate the time you spent helping me. I’m looking forward to your help on my next service visit. More

by REBMARIE
Recommend Dealer
Yes
Employees Worked With
Kyle Mitchell
Jul 28, 2020 -

Honda of Covington responded

Thank you for leaving a review, albeit a negative one. We realize this is your experience and we want to help change it. Our goal is to do everything in our power to make our store just as we call it, "Your Happy Honda Place." We sincerely apologize for your troubles and I personally would like to thank you for your business and correct this situation. Please email me at tnapier@hondaofcovington.com. My name is Todd and I am the Marketing Director. I promise you that we will work with you to resolve any issues and hopefully keep you as a customer. Our desire is to rectify this problem and strive to meet your highest expectations. I'm sorry you have had to write this to us. Please send me an email, I am here to serve you on behalf of our store.

July 28, 2020

Always polite and considerate. They never upsell you anything. I normally don't trust dealerships but they have surprised me repeatedly. I cannot say enough good things about them. More

by DAVIDHOWARDSHAPIRO
Recommend Dealer
Yes
Employees Worked With
Paul Zummo
July 27, 2020

Maint visit They overall service was excellent. I was in and out in less than an hour. Staff was friendly and on it. great job. Will visit again. More

by M_JERNIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Mitchell, Jerry Delaughter
July 27, 2020

Fantastic Service Customer service is excellent. Easy to get appointment at time you want. They keep you informed during the whole process so you know what is going on More

by IRISHPR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Mitchell, Jerry Delaughter
July 26, 2020

Brought vehicle in for oil change. However, service dept also tried telling my wife she needed a battery which is a $200 fee, because it was testing as being bad. We refused the new battery service. Afterwa More

by THEPICKLE7606
Recommend Dealer
Yes
Employees Worked With
Paul Zummo
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