Purchased a used Murano from this dealership, salesboy knew nothing about vehicle, said it just came in hadn't even logged it into inventory. Vehicle only came with one key. Sales boy and finance trainee (manager) both promised the 2nd key would be given to me once it was "found", after weeks of me the customer constantly contacting them I was told they were waiting for the old owner to bring the key in, finally months later the finance trainee stated just to go to Nissan closer to my home and they would pay for the key which was a $300 ikey and cutting of the key. Was lied to and told the dealership I had chosen had been called and given the info for payment and all I had to do was show up... why did I believe these people the Nissan of New Orleans knew nothing about this and low and behold the trainee or boy who was so welcoming, open and available during the purchase process went MIA when the dealership and myself tried to contact them they were always too busy. But mind you this all happened after I was constantly bringing the vehicle back for new tires, and an oil change that they had to do because the vehicle was new to the lot. It had never been inspected or serviced! But was sold to me. But they made sure to stick their sorry company logos on it! These people don't even deserve the one star I had to give! This was my first buying experience. I was only 20 at the time. Always heard how horrible sales people could be, just couldn't believe people could actually be that evil.