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Honda of Covington - Service Center

Covington, LA

4.7
792 Reviews

792 Reviews of Honda of Covington - Service Center

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May 27, 2022

Price significantly more than what was quoted when the appointment was scheduled the day before. High pressure sales tactics for unnecessary additional maintenance. Unprofessional and rude staff. More

by ZACHOBRYAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Herrara
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022

awesome. everyone who works there is so nice and helpful. i will never go anywhere else for my car needs More

by ALIGRACE7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Herrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022

Service was fast and complete. Excellent job. Would let them service my new Honda anytime More

by NSBAUGHMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Allain
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022

Great service & timing! Thank y’all so much for everything!! TeamHONDA. I was able to receive my discount & check up call few days later More

by BRUMFIELDTIARA1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Allain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cartaginese
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kenney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Vidrine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Herrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Zummo, Ryan Ahrens, Adam Cooper
May 26, 2022 -

Honda of Covington responded

Thank you so much for giving us the opportunity to work with you and for your kind review. We appreciate you greatly! :)

May 26, 2022

Awesome place to go if your car need to fix something or it there's an issues. You can always trust them with their honest opinions on what's going on with your car. I definitely recommended it for best res More

by MEEKS.ELAIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Zummo
May 26, 2022 -

Honda of Covington responded

Thank you so much for giving us the opportunity to work with you and for your kind review. We appreciate you greatly! :)

May 25, 2022

Overall good but I asked about some other work that wasn’t completed and wasn’t communicated with me. I asked about my driver seat and my rear view camera and all I was told is they would look to see i More

by BRANDON.FRANK48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Cooper
May 26, 2022 -

Honda of Covington responded

Sorry your experience wasn't five-stars, that's our goal to completely satisfy all of our customers. We will work on communication and our apologies for not following up with you. We appreciate you and your business greatly.

May 26, 2022 -

BRANDON.FRANK48 responded

What would it cost to repair rear camera, repair driver seat and repair driver door seal?

May 26, 2022 -

Honda of Covington responded

Let me have our Service Manager contact you, he can help. I work as the Marketing Director. Thank you for writing back.

May 25, 2022

Paul made the appointment and car was ready in promised time. Highly recommend Honda of Covington. Sales and Service are excellent. More

by GJJACOB52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Vidrine, Paul Zummo
May 26, 2022 -

Honda of Covington responded

Thank you so much for giving us the opportunity to work with you and for your kind review. We appreciate you greatly! :)

May 25, 2022

Good service rep. Reliable service. Consistently courteous staff. Have had good experience here for many years. More

by KEN_NERSHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Allain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Zummo
May 26, 2022 -

Honda of Covington responded

Thank you so much for giving us the opportunity to work with you and for your kind review. We appreciate you greatly! :)

May 24, 2022

I like that I can make an appointment prior to my arrival for my service. More

by JLPISCIOTTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Zummo
May 26, 2022 -

Honda of Covington responded

Thank you for you five-star rating and most importantly your much appreciated business. We are here to serve you any time. Have a great day!

May 20, 2022

All service was great. However, I was very disappointed at the fact that my care did not even have five thousand miles on it and the fact that I am leasing this vehicle tha More

by PAMMIEG19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Zummo
May 26, 2022 -

Honda of Covington responded

Thank you so much for giving us the opportunity to work with you and for your kind review. We appreciate you greatly! :)