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Honda of Denton
Denton, TX
306 Reviews
Today:Open today 8:30 AM - 8:00 PM
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Hours
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 306 reviews
August 01, 2018
Went in for an oil change I took my car to get a oil change and tire rotation. Ali was exceptional, he took care of me from the beginning and made the service great. Will defin I took my car to get a oil change and tire rotation. Ali was exceptional, he took care of me from the beginning and made the service great. Will definitely take my car back Ali. More
by Collin123
Employees Worked With
Ali pensado
July 31, 2018
Excellent Service visit My car was taken immediately back, they kept me updated on the remaining time, explained the results of the visit in detail, made recommendations but My car was taken immediately back, they kept me updated on the remaining time, explained the results of the visit in detail, made recommendations but were not puchy, and offered me a fair price for the services my car needed. Great job! More
by Pilotowner
Employees Worked With
I don't recall the name of the person that assisted me
July 28, 2018
Great Service! Our service advisor, Ali Pensado, is always very helpful in explaining the work needed and car’s status. He is definitely a customer first person and Our service advisor, Ali Pensado, is always very helpful in explaining the work needed and car’s status. He is definitely a customer first person and an asset in the dealership. More
by GJM
Employees Worked With
Ali Pensado
July 25, 2018
Great experience. We were completely pleased with our new car purchase. I don't know about the other salespeople, but my recommendation is to ask for GEORGE!!! He was We were completely pleased with our new car purchase. I don't know about the other salespeople, but my recommendation is to ask for GEORGE!!! He was extremely knowledgeable and made the purchase an exceptional experience. More
by bassmaster
Employees Worked With
Our sales person was named George. My husband would know his first name.
July 20, 2018
Recall Service - only pleasant surprises I called in to schedule a recall service. My hold time was only a couple minutes, at most, and they were able to schedule me for the day and time of I called in to schedule a recall service. My hold time was only a couple minutes, at most, and they were able to schedule me for the day and time of my first request. I brought the car in about 15 minutes before my appointment. Complementary bottled water and popcorn were available while I waited for the 1-hour job to be completed. It took about 15-20 minutes longer than expected, but I received my car back with a complementary 26-point safety inspection and car wash. More
by Ivan
Employees Worked With
Mike (I didn't catch the last name)
July 19, 2018
Dont go here! Why is there no option for ZERO stars? We bought our car there last year and had a difficult time with the finance department. Well today I decided to Why is there no option for ZERO stars? We bought our car there last year and had a difficult time with the finance department. Well today I decided to give them a second chance. Big mistake. Dealt with the same xxxx of them wanting to nickel and dime me and not wanting to work on the price till I LEAVE. Then they want to call AND text me trying to get me to come back after I was just there trying to fight with them to come down $2300. Complete harassment. I then asked for my keys back not once but twice and still didn't get them till I walked myself back to the finance department and got them myself. I will never do service here again. I hope that other read this and take it in to consideration. The sale lady was worse then my toddler. Having to tell her more then 5 times the same xxxx thing and our max price but continued to try and get us to go high. Absolutely ridiculous. People be warned dont do your business here. More
by Kpet
Employees Worked With
Brandon and Breezy
July 15, 2018
Aggressive This is the first time I bought a car at this location. The salesman was great and got us a good deal. The problem came when it was time to sign t This is the first time I bought a car at this location. The salesman was great and got us a good deal. The problem came when it was time to sign the paperwork. The finance manager was very aggressive and loud. When I turned down the extended warranty 3 times he attempted to make me feel like what I was doing was wrong in a sarcastic way. So because of that , this will be the last time I deal with this dealership. More
by Eurogirl
Employees Worked With
Dave Afrifa
May 07, 2018
Incomplete oil change Last Thursday I made an appointment to have my oil change and to check on many other things under the hood of my car. And got a report that everything Last Thursday I made an appointment to have my oil change and to check on many other things under the hood of my car. And got a report that everything was good and the oil change was completed. Yesterday, while I was at Autozone I had their men do a usual check under the hood, while I shop, and soon enough I’m told and shown how little to no oil my car has and that there are no signs of any possible leak. And again I had to buy oil to fill up. Never ever will I come to Honda of Denton to do an oil change, or any service check of that matter. Now I’m worried if the airbag recall (that they told me to disregard) is the next thing I should definitely be worried for. More
by GiselleM8
Employees Worked With
N/A
April 19, 2018
Small location and Not helpful I wish the Sales guy that helped us when we arrived had more knowledge of the vehicles and would have been able to get the keys to the specific car we I wish the Sales guy that helped us when we arrived had more knowledge of the vehicles and would have been able to get the keys to the specific car we were interested in More
by unknown
Employees Worked With
Alex
October 18, 2017
Sales The sales staff were great and were not pushy at all like some places. Gave me a good deal on trade in too. Was pleased. The sales staff were great and were not pushy at all like some places. Gave me a good deal on trade in too. Was pleased. More
by Ranman
Employees Worked With
Sales
