Honda of Denton

I was referred to this store by a friend who knows Bobby and knew that I would be in great hands by going to see him. I was nervous about buying an auto because this was my first auto purchase. Not only d and knew that I would be in great hands by going to see him. I was nervous about buying an auto because this was my first auto purchase. Not only did Bobby get my auto transferred from another store very quickly, he helped me get the process started before I even got there to sign the paperwork so that I could get out on the roads(LOVE DRIVING NOW). Before going into the finance office, he let me see my new Honda and doubled check that it was exactly what i wanted. Mike helped with the financing and paperwork. Got a great deal, and am so excited with the bottom line and all the great products he was able to add. He made sure to keep my monthly payment under my budget amount but I got Honda's warranty, tire protection, and maintenance plan. All these addl. services lets me know that my new car will stay new and well maintained no matter the miles. Stanley...before i drove off, he took the time to show me how my car works, all the buttons and features. He was very patient with me...my old car didnt have anything but a sunroof. He helped me sync up my phone to the blue-tooth, how to use the steering wheel buttons, and what all the indicators lights mean. He even gave me his card/cell so that if i couldn't remember something how to work the features, i could call him day or night. Stanley even called me about 3 days after having the auto to check in on me, and make sure i was getting the most out of the features. Jim Mcnatt Honda in Denton is a store that I will returning to for future Honda purchases. If this is how they treated a first time customer, they really understand and practice customer service and know the importance of keeping customers. It isnt always about numbers/selling, its about people too. I want to extend my Thank you to all over there. More

This is the first time in all my many years of car buying This is the first time in all my many years of car buying that I've purchased the same brand twice (Honda)...guess I like them! I recently purchase This is the first time in all my many years of car buying that I've purchased the same brand twice (Honda)...guess I like them! I recently purchased my second car from Jim McNatt Honda, the first being a 2009 accord and now a 2013 accord. And Curtis was the finest car salesman I've ever had, absolutely outstanding in his determination that my experience at Jim McNatt Honda be the best ever. Although we've all heard "remember he's not your friend" I consider Curtis now to be a friend. My son-in-law, who accompanied me, thought Curtis to be a "straight shooter." Curtis had spoken to me several months before when my 2009 was in for an oil change about the 2013s coming in, so he became my sales person. But I was very impressed when Steve remarked "we all work together." I liked that. Because of the car I wanted there was a chance it could take some time to find, but William through his contacts had the car for me in one day! And Gary was a delight to work with as he discussed the best way for me to get the most out of my former honda care package. Thanks to everyone. Darrell and the other service advisors have always been very helpful to me, even when I come in with a "silly" question. The service area is very clean and the store is a pleasure to visit. When we first came to Denton 39 years ago we purchased our first car, a used station wagon, from Leon McNatt, downtown. And now I am full circle having bought what is likely my last car from his son. Lastly, I wish to thank the McNatts for their generous support of the animals of Denton County. More

Several months before I went to visit Jim McNatt I visited another local dealership in Lewisville. I was a bit put off by the aggressiveness of the sales person and vowed to find another dealership wh visited another local dealership in Lewisville. I was a bit put off by the aggressiveness of the sales person and vowed to find another dealership when I was truly ready to buy. Googled Honda and up popped Jim McNatt. I knew the exact car I wanted and took it for a test drive with Stanley. He was able to tell me details about the car that I hadn't heard about in my extensive research. Back at the dealership I made my offer. They could not accept the offer for the car I drove but were about to get me the same model but different color from another dealership. The car I always wanted is mine! The deal was so good that after we agreed on terms a friend of a friend, who sells Hondas, told me there was no way the deal could be true. Her closest was $700 higher! And that would be me "just making room on their lot." When the car arrived at the dealership the staff at Jim McNatt got me into the car in one hour. They treated me especially well, just as if I bought a car at twice the price. They even followed up after the sale. Would not hesitate to recommend the staff Jim McNatt. More

MY husband and I could not have be anymore happy with our buying experience. It was so nice that we got to take our time and not feel pressured during the transaction. Had it not been for there patience and buying experience. It was so nice that we got to take our time and not feel pressured during the transaction. Had it not been for there patience and expertise I would not have a new car. Buying a car anywhere else always seems to be such a hassle. I knew when we returned for our third transaction it was going to painless as the others had been. And this time I really feel like we got the best experience yet. We continue to use Jim McNatt because of people like Bobby Evans and Mike Tunstall. Year after year we see the smae faces when we walk through the door. They definitely have customers for life! More

Service manager very nice...He couldnt help me with my problem, but he was very corgial Store manager however did his very best to insult my intelligence. My largest disappointment is with my lack of sa problem, but he was very corgial Store manager however did his very best to insult my intelligence. My largest disappointment is with my lack of satisfaction of Honda quality....google honda v6 coil problems enough said....never againg will i buy this make or go to this dealership More

Just purchased our 4th Civic from this dealership. Got a fair price for trade-ins. Paid a fair price for each purchase. Extended warranty options are explained but no pressure to purchase. Service departmen fair price for trade-ins. Paid a fair price for each purchase. Extended warranty options are explained but no pressure to purchase. Service department is excellent. Never feel like I'm being taken advantage of. Vartan Mikhitarov is an excellent sales consultant. Very professional and likeable. Has broad and deep product knowledge. He made recommendations that we appreciated. Also, got some great advice from William Stalik, the sales director. He too is very professional and likeable. Great staff. More

My car-buying experience took half the day, but Darrell made the experience as stress-free and relaxing as possible. Darrell is professional, polite, and is not "pushy", even though he is known as "strong made the experience as stress-free and relaxing as possible. Darrell is professional, polite, and is not "pushy", even though he is known as "strong like bull". He may be physically strong, but his personality didn't come across as "strong", and this is what I prefer when purchasing a vehicle. More

The lease was up on my 2009 Fit and I went to the dealership to discuss my options. Steve put me in a 2012 Civic EX, which I love!!! I extremely happy with how comfortable everyone made me feel. I dealership to discuss my options. Steve put me in a 2012 Civic EX, which I love!!! I extremely happy with how comfortable everyone made me feel. I would highly recommend Jim McNatt to anyone. More

This is our second time to purchase a new Honda from McNatt. We are very happy with the service and attention we received from Patrick in sales as well as others in the sales & finance departments. McNatt. We are very happy with the service and attention we received from Patrick in sales as well as others in the sales & finance departments. More

3 visits. Had difficulty getting the same questions answered on each visit, such as including warranty information and prices to decide between two vehicles. The 3rd was simply to get a quote, took 2 answered on each visit, such as including warranty information and prices to decide between two vehicles. The 3rd was simply to get a quote, took 2 hours and 2 salesman, and never got one. Salesman sold out rest of dealership by blaming them when I confronted the issues, claims he is more honest than any other dealership, and internet prices are all lies. Still don't have a solid price on either, as requested. Seems the only way to get one was to commit to buying according to one salesman. Horrible trade-in 'ish' value and took 2 hours to get ("no" would have been better). However the mechanics were quite helpful, even if they mistaken the owners manual for the warranty booklet. I'd return to have service done. In general several hours of wasted time listening to how good of a deal we could get.... still waiting to hear what it is. Called other dealerships and got prices within minutes. Even if they weren't "the best," I still got them with little hassle, and that might be worth paying more for. Edit: McDavid saved the day, and its in the driveway! Worth the 40 minute drive. More