Honda of Denton

A great car buying experience from start to end. Every employee we dealt with was professional and extremely helpful. We bought a 2012 CR-V. The car will be mainly for my wife. Elizabeth did a great jo employee we dealt with was professional and extremely helpful. We bought a 2012 CR-V. The car will be mainly for my wife. Elizabeth did a great job of explaining all the features to her instead of excluding her and focusing on the man, which has been my experience at other dealerships. Vartan was very helpful in instances where Elizabeth was with other customers. The best part of this whole experience was that we never felt pressured to buy. I visited first for some information and later we both visited to settle on a color and trim level. When the excact match was on the truck we got a call to say it was on the way and when it would arrive. We both went back up there and purchased it and have been very happy with our choice. I will definitely be buying my next Honda from Jim McNatt. I would also like to give a big thumbs up to Justin Elliot in financing. Very honest and straight forward. No sales pitch for all the extra add-ons. Very satisfied customer. More

We were looking for a RED 2012 CRV and couldn't find one in the area. My husband made one last attempt and called McNatt Honda in Denton, Texas. He spoke to Denzel and confirmed that the dealership had a in the area. My husband made one last attempt and called McNatt Honda in Denton, Texas. He spoke to Denzel and confirmed that the dealership had a red one that was equipped the way we wanted it to be. We went up to Denton after lunch and the sales associate, Denzel, was very helpful. He was friendly, professional, and very well versed in how to use the technology on the CRV. Unlike other sales associates and dealerships that we have encountered in our car search, Denzel understood that it was to be my car. He made sure I was included, consulted, and pleased with everything about the CRV. He was a good negotiator, and made our experience a pleasant one. I would recommend McNatt Honda and Denzel to anyone. More

High Pressure sales tactics: Cannot leave until a High Pressure sales tactics: Cannot leave until a purchase was made. Confusing numbers for the sales price. The advertised price online (internet) High Pressure sales tactics: Cannot leave until a purchase was made. Confusing numbers for the sales price. The advertised price online (internet) was NOT the same as the sales price presented. and then some excuse that the 'fine print' said it would not be...then why advertise at all? Oh, yeah to gather the suckers. Also: Low balling on the trade in. We picked the next to the lowest figure on the KBB value, they went BEYOND the lowest value on KBB... And MOST IMPORTANT: there was no new car sticker on the automobile. I know this because the salesman wanted to make a point on a charge they wanted to add, and HAD TO PICK A DIFFERENT CAR to do so. That is against the law. I am reporting that occurance to the FTC. Overall one of the worst experiences in buying a car I have ever had. More

This is the third vehicle we bought at this dealership. All three deals went very smooth from the sales to the closing. Elizabeth was right on top of this sale and got it done. Very good and we will be bac All three deals went very smooth from the sales to the closing. Elizabeth was right on top of this sale and got it done. Very good and we will be back. Thanks More

It was an overall great experience. We never felt pressured to make the purchase. The salesman was never pushy, he was just a very down to earth person. He used alot of his own personal experiences pressured to make the purchase. The salesman was never pushy, he was just a very down to earth person. He used alot of his own personal experiences on good points about the CR-V. We would purchase from the dealership again. More

We cold called the dealership and Curtis picked up the phone. We were looking for a 2012 CR-V. After going to the dealership, we were hit with an unexpected surprise that our trade in worth less than we phone. We were looking for a 2012 CR-V. After going to the dealership, we were hit with an unexpected surprise that our trade in worth less than we thought. Apparently it had been in an accident before we bought it. Curtis and Bobby (Sales Manager) were wonderful in explaining several options for us to get out of the car and to eat the almost $9000 negative equity that we had in the car. The whole car buying experience was wonderful and very calm. More

We went shopping at different Honda dealerships, looking for the best deal and hoping for friendly and helpful customer service. Ms.Elizabeth Galloway (she goes by Liz) was so extremely patient, kind, and a for the best deal and hoping for friendly and helpful customer service. Ms.Elizabeth Galloway (she goes by Liz) was so extremely patient, kind, and a great conversationalist. She was willing to answer all of our questions and was thoughtful and understanding of our needs. It was like sitting with an old friend, even offering us coffee on that cold windy day. What fantastic service and we would recommend Liz and this dealership to anyone interested in purchasing a car. More

Extremely helpful and courteous with all phases of the purchasing experience. Bobby and Liz both worked very well with my two daughters explaining features of their purchases. They never appeared "pushy purchasing experience. Bobby and Liz both worked very well with my two daughters explaining features of their purchases. They never appeared "pushy" like some dealers I have visited in the past. I can't think of anything more they could have done to improve our experience. I will definitely recommend Jim McNatt, specifically Bobby and Liz, to my friends and family. More

We have purchased two cars from Jim McNatt Honda and have been pleased with the level of professional service and care. They evdeavor to find us the best deal and the perfect model of Honda that we are seek been pleased with the level of professional service and care. They evdeavor to find us the best deal and the perfect model of Honda that we are seeking. Their follow-up has been exceptional as they make sure that we don't have any further questions or problems. Elizabeth Galloway didn't pressure us, but was always there to answer our questions. She was very patient and extremely helpful. Even after the sale, she has followed up to make sure that all of our questions were answered and that we had no problems or concerns. There is only one sales rep that you need to have in your contact list: Elizabeth. William Stalik should be a King! He helped us with our purchase decision and made sure that we got the deal that we were seeking. He kept everything within our guidelines and negotiated with another dealer in order to get us the exact car that we wanted. Mike Tunstall was very friendly and took the time to explain the transaction to our complete satisfaction. He didn't rush us through the process, but was helpful in every way. He left us with his cell phone in order to call him anytime, (which I haven't tried...it's just nice to have). On a personal note, we really missed our Honda Dealer in Denver when we moved, (Ralph Schomp), and are extremely happy to find that exceptional service and customer care exists at Jim McNatt. If you are in the North Texas area, I highly recommend Jim McNatt Honda for new or used vehicles. More