Honda of Denton

From the moment I walked in, everyone was extremely nice and cooperative. I told the salesperson what I wanted and we were able to find it and get everything just the way I wanted. It had been 8 years sin and cooperative. I told the salesperson what I wanted and we were able to find it and get everything just the way I wanted. It had been 8 years since I had purchased a new vehicle and they made it a quick and painless and fun experience. More

The experience we had on Friday 2/25/2011 at Jim McNatt was bait and switch. I went in know the price and the interest rate and how much the payments would be for my mother's car. 1. We told him we did no was bait and switch. I went in know the price and the interest rate and how much the payments would be for my mother's car. 1. We told him we did not want to play with payments, we wanted the price of the car and what interest rate was being given. When the salesman presented us the paper work on how much the interest rate and the calculation of the payment, He lied. He said it was calculated at 1.9% standard rate, but the payment he had on his paper was calculated at 16%. When I told him the rate was 16% he said it was calculated at the standard rate and dropped the 1.9%. I had to ask him to go back and calculate it at the 0.9 and 1.9% rate they were offering and at 48 months. Most people would have not known what the interest rate was and would have believed what he was showing. 2. Once we agreed on the payment and the interest rate then we were deceived by the finace guy. We agreed with the salesman on 1.9% interest for 48 months. When we went in with the finance guy he told us what our payment was which was lower than what we agreed and then told us with the extra service years, lo jack and interior and exterior protection that our payment would be the amount that we had agreed upon with the sales guy. I knew something was wrong, but it wasn't until he finally showed me the contract, that the contract was being written for 60 months instead of 48 months. I told him we agreed on 48 months and he told me that honda does not finance for 60 months. He even went so far as to show me his computer which showed 60 months, but he said that is just how they print things but they don't finance for 60 months. This was an outright lie. But my mother said since the payment was in her budget and was the amount they agreed upon, she had a headache and was getting frustrated she would go ahead and still buy it. when the manager came out and met my mother and asked if she was happy with her buy she said not really and i explained everything to him, and the manager said they did finance at 36, 48 or lower if we wanted it. Needless to say my 71 yr old mother had had enough and was hungry, since we arrived at the dealership at 9:15 am, started the process at 9:30am with no other customer in the dealership and it was 2pm before we finished. My reason for writing this review is not just for my mother, but for anyone else that will go into this dealership and be lied to. I believe in true customer service. Reasons like this is why people don't like car salesmen. More

I hate buying cars. I always have. But this dealership is different. Curtis was my sales person - and what a great guy. Not only did I buy a car, but he made it painless for me. The entire experience w is different. Curtis was my sales person - and what a great guy. Not only did I buy a car, but he made it painless for me. The entire experience was great. I have recommended this dealership and sales person to all my friends. Thank you Curtis for a great experience and a GREAT car!!! More

That was the best esperience ever buying a car. I was driving on my way back to dallas and I decide to stop just to check this dealer out, at fir glance it look like a normal dealer, but inmediatly every driving on my way back to dallas and I decide to stop just to check this dealer out, at fir glance it look like a normal dealer, but inmediatly everything turns out excellent, people are very freindly and very dedicate. No push and presures at all. Financial was perfect no sorprice and my new car was delivery in less than 3 hours. I recomend this dealer. It`s professionalism is very notable. More

My salesperson was very personal and pleasant! Jim made sure I looked at all my options that i was thinking about and made sure i understood the car and everything about it! The sales manager, Bobby Eva sure I looked at all my options that i was thinking about and made sure i understood the car and everything about it! The sales manager, Bobby Evans went out of his way to make sure my visit was pleasant! i am very satisfied and happy i chose this dealership! More

We were dreading going to a dealership to get a new car as our lease was out and we had to. We had never been to Jim McNatt Honda before so we tried them. Our experience from beginning to end was very posi as our lease was out and we had to. We had never been to Jim McNatt Honda before so we tried them. Our experience from beginning to end was very positive. We had an appointment with Courtney Lee and he had our test vehicle ready for us when we arrived. They took our car request info such as payment wanted car and features. We drove the car and then filled out paperwork. At no time did we feel pressured or cornered. We wanted as basic model and not extras were pushed on us. The financial talks were straight forward and had no surprises. We were in and out in 2 hours including the test drive. All in all a very pleasant car buying experience. More

I leased a car from them in 2007 and I came back because of their excellent service. They are friendly and efficient not only at the moment of the sale but also when you go back for maintenance. This time, of their excellent service. They are friendly and efficient not only at the moment of the sale but also when you go back for maintenance. This time, they explained me my options in clear terms and gave me a very good deal for a new lease that I couldn't refuse! More

Karen Severance was very knowledgable about the Honda's and helped to make our decision on what car to purchase, cost, and other details a wonderful experience. Justin Elliott, Business Manager, was a d and helped to make our decision on what car to purchase, cost, and other details a wonderful experience. Justin Elliott, Business Manager, was a delight to work with. He knows the car business and was able to help us make good financial decisions on the car we purchased and made sure it fit our budget. Great Dealership all the way around and we are now proud owners of a new 2011 Honda Accord LX More

As a single woman, I was so happy to have found a dealership that treated me with respect and recognized my ability to make my own major purchase decisions. I had done most of my research and initia dealership that treated me with respect and recognized my ability to make my own major purchase decisions. I had done most of my research and initial shopping over the internet with much dismay to the responses and/or lack of responses from other dealers, many who were more interested in double talking with confusing bids/information. Jim McNatt Honda was the exception, from my first inquiry to my leaving the dealership with my new car. The staff was honest, friendly, and knowledgeable. William Stalik, General Sales Manager, went out of his way to introduce himself to me and staying involved though out the process and was there personally to make sure that I was happy when I was ready to leave the dealership. I have purchased several new Honda’s over the last 5 years and can honestly say that the Team at Jim McNatt Honda was the best, most pleasant buying experience. I have referred multiple friends and family to the dealership and each time they all say that their experience is similar to mine. Thank you Jim McNatt Honda, keep doing it like you do. More