Honda of Downtown Chicago

Customer service was poor, no respect to customer, service representative was rude, there are oil stains on engine n under the car service representative was rude, there are oil stains on engine n under the car More

They were not pushy, Super friendly And accommodating. We left happy and feeling good about our purchase We left happy and feeling good about our purchase More

Tracy was great! Very friendly and attentive. Answered all my questions and worked with me to find a car that was perfect for me. Very friendly and attentive. Answered all my questions and worked with me to find a car that was perfect for me. More

They stay busy so make sure you're not in ant kind of rush to be somewhere! But they are very kind! rush to be somewhere! But they are very kind! More

Moving from one lease to a new lease on a different car was extraordinarily easy, at exactly the price point I expected. The sales person, Tracy, kept me well informed about about inventory (I wanted a spe was extraordinarily easy, at exactly the price point I expected. The sales person, Tracy, kept me well informed about about inventory (I wanted a specific model in only one of two colors) without being constantly in my inbox or phone message. Everyone was quick, competent, and pleasant. More

I had a good experience here. The staff was nice and the work was fine efficiently. The staff was nice and the work was fine efficiently. More

From service techs to sales team, everyone is professional, helpful and kind—great experience overall. professional, helpful and kind—great experience overall. More

Good service and no real issues. Just wish they knew I had a lease and don’t want to spend too much on service in the next year, as it’s such low mileage Just wish they knew I had a lease and don’t want to spend too much on service in the next year, as it’s such low mileage More

Wilfredo xxx absolutely amazing, he went the extra mile to bring the car to my garage to make sure it fit. I recommend you ask for him, he really takes his time explaining everything to you. to bring the car to my garage to make sure it fit. I recommend you ask for him, he really takes his time explaining everything to you. More

Overall, it’s a reliable and convenient service option. There are times I feel like value for money is not comparable to local shops. At times I feel like I’m upsold and leave feeling ashamed at the cost There are times I feel like value for money is not comparable to local shops. At times I feel like I’m upsold and leave feeling ashamed at the cost for maintaining a car that’s supposed to be very reliable. More