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Honda of Downtown Los Angeles
Los Angeles, CA
4,313 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,313 Reviews of Honda of Downtown Los Angeles
October 28, 2022
All 3 guys that helped went above and beyond to help me and kept their word as agreed with all negotiations. Genaro in service , Christian In sales and Mario in finance and kept their word as agreed with all negotiations. Genaro in service , Christian In sales and Mario in finance More
by mjhdaa88
Verified CustomerEmployees Worked With
Genaro , Mario Medina, Christian Zelada
October 27, 2022
So happy to finally have my first brand new car. Grateful for Katheryne and Eduar for all the help and attention, for helping me choose the best car and with a really good deal. THANK Y’ALL 🫶🏼 Grateful for Katheryne and Eduar for all the help and attention, for helping me choose the best car and with a really good deal. THANK Y’ALL 🫶🏼 More
by Tatiana S
Employees Worked With
Katheryn Vides, Eduar Brito
October 25, 2022
Excelente servicio mucha confianza que dan hacen que el cliente se sienta satisfecho así recomendar y volver a regresar para otro vehículo cliente se sienta satisfecho así recomendar y volver a regresar para otro vehículo More
by juan.jmzjmz78@gmail.com
Employees Worked With
No está el joven q me atendió
October 25, 2022
Normally when I take my car for maintenance Honda will let me know if there is something else that I need to fix, they will check my tires and breaks, but that didn't happen this last visit 😕. I did tell let me know if there is something else that I need to fix, they will check my tires and breaks, but that didn't happen this last visit 😕. I did tell them what I'm told every visit and they just told me " well u just came in for an oil change ". More
by Marcia
Employees Worked With
Oscar Castaneda
October 24, 2022
The entire process took more than 5 hours where more than 3 of those hours is my family and I waiting. Worst part is that the salesperson sold me the car with the pre-installed 3 accessories but I was only 3 of those hours is my family and I waiting. Worst part is that the salesperson sold me the car with the pre-installed 3 accessories but I was only told when they handed me the keys that the main accessory, the KARR security, was not included. Kevin actually had me sign the accessories window sticker of the car so that I acknowledge what’s included. The manager, or closer, never once mentioned anything different. The finance guy saw I was looking at the contract for details before I signed told me they had to move things around to make the price I agreed. I contacted the general manager afterwards and he said he acknowledge the mix up on his side and offer me a discount on any accessories I want to buy. I guess if I get some floor mats he’ll save me $50 or something like that. That’s not the right answer. I honestly don’t believe it was Kevin’s fault. He seem just as blindsided by this as I was. That’s why I’m leaving him 3 stars. More
by SDDSTEVE
Employees Worked With
Kevin Esquivel
October 22, 2022
Everyone at this dealer was so nice! Our salesman was extremely helpful, although I changed my mind about the car I was getting he didn’t get upset and helped me get the one I loved. Now Our salesman was extremely helpful, although I changed my mind about the car I was getting he didn’t get upset and helped me get the one I loved. Now I’m driving in it and I’m so extremely happy with my vehicle and everyone who helped me at Honda of DTLA More
by LAURA22SANCHEZ
Employees Worked With
Wilfredo , Mario Medina
