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Honda of Downtown Los Angeles
Los Angeles, CA
4,312 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,312 Reviews of Honda of Downtown Los Angeles
June 25, 2022
Honda of DTLA was an overall great experience. From cleanliness to a great polite staff. They worked with me to get the best price I could in this very hard market! Humberto and Todd did everythi From cleanliness to a great polite staff. They worked with me to get the best price I could in this very hard market! Humberto and Todd did everything they could to help with my process and experience at Honda DTLA to make is easy for me. I had been to 3 other Honda dealerships and none of them matched their customer service, definitely recommend doing business with them! More
by NATHANIELBRYAN
Verified CustomerEmployees Worked With
Teresa Velasquez, Alejandro Landaverde
June 24, 2022
They were helpful, honest and transparent about pricing. Ibby, the salesperson, was very personable and helpful throughout the process, even giving me a call to let me know when they were getting more of th Ibby, the salesperson, was very personable and helpful throughout the process, even giving me a call to let me know when they were getting more of the insights in stock. More
by DAVEMARTIN4
Employees Worked With
Jacqueline Luong, Ibneias Mendoza
June 24, 2022
showed up for my appointment on time, still had to wait 40min, was given attitude by the representative, notes on the service were not taken into account 40min, was given attitude by the representative, notes on the service were not taken into account More
by as
Employees Worked With
Luis in Service
June 24, 2022
The first person who received me was super friendly and the attention of Alfredo Mejia without a doubt more than excellent, the best. Thank you very much ! the attention of Alfredo Mejia without a doubt more than excellent, the best. Thank you very much ! More
by maryangeles123
Employees Worked With
Service
June 24, 2022
Great customer service from the front desk all the way to the finance manager ! It was an amazing experience ! Appreciate everyone there ! the finance manager ! It was an amazing experience ! Appreciate everyone there ! More
by DAVIDRCORTEZ1
Employees Worked With
Jacqueline Luong, Frida Duarte, Dulce Cuahuizo
June 23, 2022
I am saddened to see such great reviews, because that is not the service that I received. I told Daniel I was there to trade in my car and purchase a new one and that I had a cash offer from Kelly Blue Book not the service that I received. I told Daniel I was there to trade in my car and purchase a new one and that I had a cash offer from Kelly Blue Book. He began by running my credit without giving me an amount for my trade in (Which I will admit is my fault, I should have said no). Then, he offered me $2,500 less than my original cash offer without looking at my car and when I informed him that the Honda Dealership in Valencia was willing to give me the full cash offer amount, he upped his current offer by $500. I should have walked out at this point but I stayed hoping we could make something work. He showed me huge monthly payments and an APR that was extremely high for my current credit score, so I asked him what my credit score was and it was like pulling teeth to get him to tell me the number (which he lowballed by 75 points). I will admit I was getting frustrated and my tone reflected this but as we continued his tone switched to condescending and borderline rude. I could go on and on but to summarize, it was a an overall unpleasant experience. I hope the other reviews are a better reflection of him as a salesman. More
by danielaguerra
Employees Worked With
Daniel Ruiz
