Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Honda of Downtown Los Angeles
Los Angeles, CA
4,312 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
4,312 Reviews of Honda of Downtown Los Angeles
Verified Customer
May 20, 2022
I was so empress with the mployee. positive attitude.smile and greetful.special thanks to Phillip York,Cris Diaz and Stephen Conteh..I had a great experience with the Honda Dealer Down positive attitude.smile and greetful.special thanks to Phillip York,Cris Diaz and Stephen Conteh..I had a great experience with the Honda Dealer Downtown LA.. Highly Recommend.Infact I did already my co worker is goin to see you guys..again thank you... More
by kapitan71@yahoo.com
Employees Worked With
Stephen Conteh, Chris Diaz, Phillip York
May 18, 2022
I went in for vehicle inspection and Kesean at the front desk greeted me with a smile and was very happy to help me with my first experience of bringing my car to their automotive shop. I was somewhat nervo desk greeted me with a smile and was very happy to help me with my first experience of bringing my car to their automotive shop. I was somewhat nervous, but he walked me through the process and made me feel at ease. He notified me it would take 1-2 hours, but they finished with me sooner than expected and didn't pressure me with services I didn't need yet nor did he insist on adding services I declined. He respected my decision which was very considerate. I'm also impressed with the informative email and text stating exactly what was done and what is recommended to be done with the car. I appreciated his honesty and being so upfront about my car's needs. More
by TRACY
Employees Worked With
Kesean Zachery
May 18, 2022
The spark plugs dont feel like they help because the engine doesnt feel strong with the new spark plugs it feels weak on ignition. So i dont really know if they switched them because the car feels the s engine doesnt feel strong with the new spark plugs it feels weak on ignition. So i dont really know if they switched them because the car feels the same. They charged me a lot for this service too. They charged me about $310. I dont really know if they did the service because i wasnt able to see the serice being performed on the vehicle. More
by Federico Elias
Employees Worked With
The service that they provided was really good but the vehucle
May 17, 2022
Car held over an extra day. Had to replace remote key. New spare key was never given to me. left message but no return call. When you deliver car, remove the plastic and paper Had to replace remote key. New spare key was never given to me. left message but no return call. When you deliver car, remove the plastic and paper from the driver side. No loaner car available. Not able to drive me to work. On the other hand, gave me an oil change and car wash, thank you. Car wash however did not include a vac Of the interior…. A bit sloppy. Maybe a bit nitpicky but customer service needs to be a bit more polished. $ 1,200….still missing spare key. Can some one call me about this? Left a message yesterday. Thank you. 322,377.0592 More
by DSTORK
Employees Worked With
Luis… nice. Polite. Not there when I paid. Still need extra key.
May 17, 2022
My experience here at the Honda or Downtown Los Angeles has been amazing! Big thank you to Alejandro who helped me with my car purchase. Muchas Gracias a Alejandro por atenderme. Also thank you to Delphine has been amazing! Big thank you to Alejandro who helped me with my car purchase. Muchas Gracias a Alejandro por atenderme. Also thank you to Delphine and Emmad!!! :) I will definitely be recommending family and friends here! :) More
by FRANCISCORAZO
Employees Worked With
Delphine Smith, Emmad Ansari, Alejandro Arrazola
