
Honda of Downtown Los Angeles
Los Angeles, CA
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4,313 Reviews of Honda of Downtown Los Angeles
Who ever my service dude was the xxxx he got umma in and out and I was there early every one pass me by he came out and hit the job done salute to brah out and I was there early every one pass me by he came out and hit the job done salute to brah More
I phoned 3 times to get a time estimate for when my car would be ready, and three times I was told I would get a phone call back as soon as my tech was done helping his other customers. I dropped my car of would be ready, and three times I was told I would get a phone call back as soon as my tech was done helping his other customers. I dropped my car off at 8:45am and only got a phone call at 5pm. My car was in the shop for 8 hours for a recall, your team took the drive shaft out, saw it to be okay, and put it back, that took 8 hours and you had no time to update me on any of that. Your customer service needs work. There was no apology, no explanation, and when I arrived this morning to pick my car up my technician handed me off to someone else. More
Kesean was amazing! It was a pleasure working with him. I appreciate his help and the positive energy he brings to the work place! It was a pleasure working with him. I appreciate his help and the positive energy he brings to the work place! More
Rigo took me in the afternoon with no appointment to fix a dead battery where other dealers contacted gave me the runaround since it was vital for me to get it done that day. a dead battery where other dealers contacted gave me the runaround since it was vital for me to get it done that day. More