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Honda of Downtown Los Angeles
Los Angeles, CA
4,313 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,313 Reviews of Honda of Downtown Los Angeles
Verified Customer
April 14, 2022
I was impress with how Honda service employees helped me from arriving to leaving and getting my car. Rigo was amazing explaining the process of how the department would work in diagnosing my car. Provided from arriving to leaving and getting my car. Rigo was amazing explaining the process of how the department would work in diagnosing my car. Provided me a time frame that I felt comfortable with. More
by ariana.casanova92
Employees Worked With
Rigo in the service department!
April 13, 2022
#Terrible I took my car here for a wheel alignment at 8:00 AM, I didn’t get back until 12:00 noon. unbelievable!!! When I got my car back I noticed my front dash camera completely dissembled, someone in 8:00 AM, I didn’t get back until 12:00 noon. unbelievable!!! When I got my car back I noticed my front dash camera completely dissembled, someone in the services department unplugged my camera and claimed they did it for security reasons (first Honda dealership to ever do this). Note, I’ve had my car for 4 years now, and this is my first time bringing it to this Honda.. So, not only did I have to wait for 4 hours just to to get my car back, but also, I had to put my dash cam camera back together because someone at the services department had the audacity to actually touch my belongings smh… the worst experience ever. More
by MARQUIS
Employees Worked With
Dean
April 13, 2022
Nixon Campos was really helpfull,friendlly staff and clean facility. No other dealerships compare to the extremely pleasing environment. Would recommend this dealer to others. clean facility. No other dealerships compare to the extremely pleasing environment. Would recommend this dealer to others. More
by PHLEB13
Employees Worked With
Mario Medina, Nixon Campos
April 13, 2022
Terrible service Terrible service. . never again. Paid for an oil change waited 3 to 4 hours come to find out they didnt do it into my oil change but I got charged . never again. Paid for an oil change waited 3 to 4 hours come to find out they didnt do it into my oil change but I got charged More
by diazanthony101
Employees Worked With
David
April 11, 2022
Luis and Fanny were so much help! They were literally amazing. I had an oil change done and it went great! All employees are very respectful and helpful. I had employees left to right They were literally amazing. I had an oil change done and it went great! All employees are very respectful and helpful. I had employees left to right approaching me to see if I was helped or if my paperwork was done already. The inside seating area is phenomenal as well! More
by jocelyncontreras15
Employees Worked With
Luis and Fanny
