Honda of Downtown Los Angeles

When people speak to me about cars and car parts and what they need to get done it’s as if they’re speaking a foreign language to me . Luis Fernandez was very helpful and patient when it came down to answeri they need to get done it’s as if they’re speaking a foreign language to me . Luis Fernandez was very helpful and patient when it came down to answering my questions and explaining to me. I felt very much at ease knowing that he genuinely wanted to help me unlike other places where the reps only take advantage of the lack of knowledge in cars to upsell any services possible. More

Joe was very nice. He was too pushy with trying to make a sell. He worked with my cousin to get her a deal that would work for her. He made getting a car very smooth and easy. Thanks Joe sell. He worked with my cousin to get her a deal that would work for her. He made getting a car very smooth and easy. Thanks Joe More

Excelente servicio al cliente siempre tratando de resolver las necesidades de las personas , tratan con respeto y amabilidad al cliente muy satisfecha con el servicio y el trato q recibí resolver las necesidades de las personas , tratan con respeto y amabilidad al cliente muy satisfecha con el servicio y el trato q recibí More

Everyone I worked with had my interests, preferences, and needs in mind. The lifetime warranty is a major bonus. All staff was exceptionally friendly and accommodating. needs in mind. The lifetime warranty is a major bonus. All staff was exceptionally friendly and accommodating. More

The staff here at the dealership is very friendly and welcoming to their customers! They make sure you get what you need and are very informative! welcoming to their customers! They make sure you get what you need and are very informative! More

They were really professional and they helped me out a lot she walk me through through everything with me until we come to an agreement that was very very helpful thank you jasmine lot she walk me through through everything with me until we come to an agreement that was very very helpful thank you jasmine More

Daniel was the person of contact and he provided excellent service during my car diagnostic. The day that I picked my vehicle, Daniel had my paperwork ready for me upon arrival which made process fa excellent service during my car diagnostic. The day that I picked my vehicle, Daniel had my paperwork ready for me upon arrival which made process faster. More

In and out got my oil change quick.Great service department.Will never go to any other dealership for service.Pedro Cazarez friendly professional and courteous.Go ask for him!!!!!Than you Pedro department.Will never go to any other dealership for service.Pedro Cazarez friendly professional and courteous.Go ask for him!!!!!Than you Pedro More

Had to talk to the GM in order to get the truth. Service didn't want to help. They wanted me to pay for a diagnostic even though they knew it wouldn't be covered by warranty. didn't want to help. They wanted me to pay for a diagnostic even though they knew it wouldn't be covered by warranty. More

Honda at LA is the best when it comes to customer service , not only was I explained everything my cars needs I also appreciate the honesty Honda and there employees give there customers , not only was I explained everything my cars needs I also appreciate the honesty Honda and there employees give there customers More