Honda of Downtown Los Angeles

Mike and Eric were absolutely fantastic. This was my first car so it was a huge thing for me. Mike made sure that everything was going smooth and indeed they did meet my expectations. It was late Sunday first car so it was a huge thing for me. Mike made sure that everything was going smooth and indeed they did meet my expectations. It was late Sunday night , and even after there closing hours both Mike and Eric were extremely calm and composed , and helped me in every possible way to get me the quote that I had in my mind. It was a long drive back home and Mike even made sure that My drive was good and if I reached home safely. They both were extremely friendly , addressed all my concerns and did a great job at selling me my 2014 Accord EXL with navi. More

I came in over the weekend for a basic oil change and had an opportunity to speak with a very well imforfamtive associate there by the name of D'Andre Middlebrook. He was very polite, courteous and he provi an opportunity to speak with a very well imforfamtive associate there by the name of D'Andre Middlebrook. He was very polite, courteous and he provided me with direct and clear answers to my questions. He wasn't overbearing, unlike others that I have had the unfortunate opportunity to speak with, he was very complaisant. Overall, it was a great 1st time experience with Honda of Downtown. Thank you for the great customer service !! More

When calling in D'Andre was professional, knowledgable, and helpful. His voice was extremely friendly and welcoming. One of the best customer service experiences for me. knowledgable, and helpful. His voice was extremely friendly and welcoming. One of the best customer service experiences for me. More

This is by far one of the friendliest places. My friend told me about this Honda dealership. So I called to schedule an appointment. But before I scheduled it I had a few questions about their services and told me about this Honda dealership. So I called to schedule an appointment. But before I scheduled it I had a few questions about their services and prices. I spoke to a lady by the name of Yessi. She answered all of my questions and assured me that when I came in i would be taken care of. When I came in I was greeted by very nice people. And my service advisor was extremely helpful. The lounge was great. It had free wifi and coffee. I need coffee to give me the boost I need. Overall the experience was great. I will definitely keep coming back. More

Love Ignacio Jimenez! He was professional, warm and knowledgeable. My husband and I have always bought Toyotas in the past but the experience with Ignacio and all of the wonderful staff at this locati knowledgeable. My husband and I have always bought Toyotas in the past but the experience with Ignacio and all of the wonderful staff at this location has definitely made us Honda converts!! We just adore our new FIT. It is a perfect addition to our family. Thanks Ignacio. We will definitely recommend this location and you in particular. And we will be back. As soon as our other car needs to be replaced we will certainly be visiting you again. Much Appreciation. -Keiko Agena and Shin Kawasaki More

For a first time customer at a Honda dealership service was superb, I had an appointment at 7:30am and my appointment was on time ! I will definitely be a repeat customer @ The Honda of Downtown Los Angele was superb, I had an appointment at 7:30am and my appointment was on time ! I will definitely be a repeat customer @ The Honda of Downtown Los Angeles for my service needs ! oh and by the way The parts department was truly helpful in finding and having the crossbars for my 2013 Honda CRV !! Thanks Again ! More

I'm really happy. Because I got Honda civic Hybrid. And I satisfied my car price. My dealer name is Mike. He is so kind and friendly. So when I'm done my lease term, I'll come back again Honda of Downt And I satisfied my car price. My dealer name is Mike. He is so kind and friendly. So when I'm done my lease term, I'll come back again Honda of Downtown. Everything is good, trust me. Thank you. More

Had a great experience at Metro Honda downtown LA today. Daniel and Camisha in the customer service department were friendly and organized. Take a peak at the "Minty Deal" to get a free detail. Daniel and Camisha in the customer service department were friendly and organized. Take a peak at the "Minty Deal" to get a free detail. More

I've had my Civic serviced at HDTLA for over 5 years now. The staff is always friendly and professional. If you bring in your car for service ask for Juan Salazar. He's a good honest guy, he'll go out o now. The staff is always friendly and professional. If you bring in your car for service ask for Juan Salazar. He's a good honest guy, he'll go out of is way to get you great service and will take care of any concerns you may have until you're completely satisfied. More

I called to set up on appointment and spoke to Yessi. She was great and friendly! She set up my appointment for an oil change. When I got there they took good care of me. I didn't have to wait long. Juan was was great and friendly! She set up my appointment for an oil change. When I got there they took good care of me. I didn't have to wait long. Juan was great and he answered all of my questions. He is very knowledgable. Definitely going back. More