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Honda of Downtown Los Angeles

Los Angeles, CA

4.6
4,316 Reviews

780 W. Martin Luther King Jr. Blvd

Los Angeles, CA

90037

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4,316 Reviews of Honda of Downtown Los Angeles

October 20, 2013

I had a great experience at this place even though it took some time the wait was worth what I left with...I got a brand new 2013 honda civic hybrid and I absolutely love it. More

by Eric_B27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sailyn Cruz
Oct 21, 2013 -

Honda of Downtown Los Angeles responded

Our team is aware of how frustrating and time consuming the car-buying process may be. We are exceptionally encouraged to hear you had a successful experience at Honda of Downtown Los Angeles! Thank you for the 5-star review and congratulations on your new 2013 Honda Civic Hybrid! We all look forward to the next time we may have the opportunity to work with you. Until then, please visit us on Facebook and Twitter to stay up to date on our dealership news and to receive exclusive service specials! Best Regards, Joe Shuster, General Manager

October 19, 2013

I purchased Honda CRV 2013 for my mom. My fiance and I had a great experience at Honda of Downtown Los Angeles. I went to so many Honda dealerships in San Fernando Valley and Los Angeles areas. However, t More

by yoona0426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Hidalgo
Oct 21, 2013 -

Honda of Downtown Los Angeles responded

What a refreshing review to read. Thank you for taking the time to share your experience as well as your recommendations! We work hard to ensure our customers feel comfortable and not pressured while pursuing their car-buying process. Classic and Albert are exceptional and both terrific additions to our team. I am glad to hear they took great care of you and contributed so much to your experience at our dealership. Please feel free to contact us should you run into any issues or you have any questions regarding your new 2013 Honda CR-V; our team members are eager to assist! Until next time, please visit our Facebook and Twitter pages to stay updated on dealership news and service specials. Thank you again, Joe Shuster, General Manager

October 16, 2013

It's my first time to buy a car, so I was a little nervous when I went to the store. But I had a great experience in Honda of Downtown LA with Mike. Mike was friendly and easy going, he recommended a More

by 209Civic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baiju Patel
Oct 16, 2013 -

Honda of Downtown Los Angeles responded

Congratulations! Buying your first car is a huge milestone in ones life and we could not be happier that you gave us the opportunity to be apart of it! We appreciate you for taking the time to share your experience at Honda of Downtown Los Angeles. Mike's ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable addition to our team. I am pleased to hear he made such an impact on your most recent trip to our dealership and will be sure to pass along your positive feedback. All of us look forward to the next time we may be of service to you. Be sure to like and follow us on Facebook and Twitter to receive dealership updates and discounts on routine maintenance! Best regards, Joe Shuster General Manager

October 07, 2013

I knew exactly what model I was interested in, and contacted the dealership online - I received a phone call from Norma the very same day, and she was incredibly helpful and responsive, especially whe More

by CKellyLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baiju Patel
Oct 07, 2013 -

Honda of Downtown Los Angeles responded

It is important our customers feel comfortable and relaxed during their shopping experience at Honda of Downtown LA. We understand the hassle that may be associated with purchasing a new car, but we are here to alleviate some of that stress! Our job is to create a trusting environment and we practice low-pressure sales techniques so that our customers can be completely confident in their decisions. Thank you for taking the time to share your experience with us. Congratulations on your new Honda Civic! Please let us know how we may be of service next. Sincerely, Josef Shuster, President

October 06, 2013

Overall service is great here. They're efficient, timely, as well as polite and courteous. Despite how busy it gets there, the staff seems to know how to manage it all. Gotta love the manager, Godwi More

by jondadbin
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 07, 2013 -

Honda of Downtown Los Angeles responded

We are incredibly thankful for your kind words and that you took the time to provide us with your feedback in this excellent review! Keeping our customers informed and completing service in a timely manner are both important aspects of our high quality service. I am delighted that you have found our service team to be so helpful throughout your experiences with Honda of Downtown Los Angeles. It truly is a pleasure to hear back from our satisfied customers. I am certain that Godwin will be glad to hear how happy you are with the quality of service you received. If there is anything else we can do for you, please don't hesitate to call. We look forward to your next visit. Sincerely, Josef Shuster, President

October 01, 2013

Mike Patel gave us a wonderful experience when looking for a car. He is friendly, knowledgeable, patient, and best of all he explains the process of buying a car. More

by Kim Del
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Patel
September 30, 2013

Friendly, attentive and perfect salesperson. Sailyn went through all the features on the car and made sure I understood how to use everything from the seat adjustments to setting up the back up camera. We l More

by mhmcduffie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sailyn Cruz
Oct 02, 2013 -

Honda of Downtown Los Angeles responded

Thank you for taking the time to recognize Sailyn! We're thrilled you left our dealership with a smile on your face. It's wonderful you understood how to use everything from the seat adjustments to your back up camera as well. We strive to ensure that all our valued customers leave our dealership with all their questions answered. It's great you understood this after working with Sailyn. Please do not hesitate to reach out to us with any questions you have, we look forward to earning your business in the future! Regards, Samantha Shaw Business Development Director sshaw@hondaoflosangeles

September 23, 2013

Great price - too bad it takes so much time! Mike was Great price - too bad it takes so much time! Mike was very helpful and knowledgeable!! Would definitely recommend Honda of Downtown Los Angeles to m More

by suzannagg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baiju Patel
September 23, 2013

I had a great experience, this was the first time visiting this dealer and I have to say, great customer service. Everybody was really nice. The dealer didn't have the car and color I wanted but th More

by elsymonter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sailyn Cruz
September 19, 2013

I got an online price quotation before visiting the dealership. They honored the price of the new car purchase as well as the trade-in value of my old car. Very accommodative to customers, and that is More

by yjkwak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sailyn Cruz
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