
Honda of Downtown Los Angeles
Los Angeles, CA
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4,316 Reviews of Honda of Downtown Los Angeles
I had a great experience at this place even though it took some time the wait was worth what I left with...I got a brand new 2013 honda civic hybrid and I absolutely love it. took some time the wait was worth what I left with...I got a brand new 2013 honda civic hybrid and I absolutely love it. More
I purchased Honda CRV 2013 for my mom. My fiance and I had a great experience at Honda of Downtown Los Angeles. I went to so many Honda dealerships in San Fernando Valley and Los Angeles areas. However, t had a great experience at Honda of Downtown Los Angeles. I went to so many Honda dealerships in San Fernando Valley and Los Angeles areas. However, this place is the best and the place where I can trust the most. Sales person named Classic was very friendly and honest. Also, Albert who is a finance manager helped me a lot to save my money. I have went to so many dealerships, but this place is the best place for purchasing a Honda. Highly Recommended!! More
It's my first time to buy a car, so I was a little nervous when I went to the store. But I had a great experience in Honda of Downtown LA with Mike. Mike was friendly and easy going, he recommended a nervous when I went to the store. But I had a great experience in Honda of Downtown LA with Mike. Mike was friendly and easy going, he recommended a used car for me according to my budget and requirements. He answered all questions I had professionally and patiently. He treated me like a friend instead of a customer. Also, He got me a good price for my first used car. I'll definitely recommend him to my friends. More
I knew exactly what model I was interested in, and contacted the dealership online - I received a phone call from Norma the very same day, and she was incredibly helpful and responsive, especially whe contacted the dealership online - I received a phone call from Norma the very same day, and she was incredibly helpful and responsive, especially when I ran late for the appointment I had set up with the dealership. When I arrived, I was immediately helped by Mike (Baiju) Patel, who was phenomenal - he actually made the entire process really enjoyable (I'm not someone who would normally describe having to purchase a car as fun). He was very professional, and I genuinely felt that I was being helped by someone who wanted me to leave happy with my new car, rather than someone who was just looking to make a sale. It was refreshing. He's very knowledgeable about the brand and was comfortable answering every question I had, from the buttons on the dashboard to the financing of my lease. Everything was done so efficiently (Norma actually had the car already prepped for me to test drive when I arrived!), and even though the fact that I was running late meant that I stayed well beyond their closing hours, I never heard a word of complaint from Mike or any of his colleagues. And most importantly, I love my new Civic! More
Overall service is great here. They're efficient, timely, as well as polite and courteous. Despite how busy it gets there, the staff seems to know how to manage it all. Gotta love the manager, Godwi timely, as well as polite and courteous. Despite how busy it gets there, the staff seems to know how to manage it all. Gotta love the manager, Godwin. He goes the extra mile to make sure I am satisfied with the service every time. More
Mike Patel gave us a wonderful experience when looking for a car. He is friendly, knowledgeable, patient, and best of all he explains the process of buying a car. for a car. He is friendly, knowledgeable, patient, and best of all he explains the process of buying a car. More
Friendly, attentive and perfect salesperson. Sailyn went through all the features on the car and made sure I understood how to use everything from the seat adjustments to setting up the back up camera. We l through all the features on the car and made sure I understood how to use everything from the seat adjustments to setting up the back up camera. We left with a smile on our face! More
Great price - too bad it takes so much time! Mike was Great price - too bad it takes so much time! Mike was very helpful and knowledgeable!! Would definitely recommend Honda of Downtown Los Angeles to m Great price - too bad it takes so much time! Mike was very helpful and knowledgeable!! Would definitely recommend Honda of Downtown Los Angeles to my friends. Love our new Civic EX! More
I had a great experience, this was the first time visiting this dealer and I have to say, great customer service. Everybody was really nice. The dealer didn't have the car and color I wanted but th visiting this dealer and I have to say, great customer service. Everybody was really nice. The dealer didn't have the car and color I wanted but the Sales person, Sailyn was able to get it within a couple of hours. Sailyn was very knowledable and explained in detailed every step of the process. Earlier, I had mentioned to him the car was my early birthday present so when all the paper work was done and as we were getting ready to leave, he took us to where the car was and to my surprise, he had put a BIG BOW on the car and said, Happy Birhday. That was so nice of him and of course took me by surprise! Great Sales person. Thank you very much Sailyn. I also have to add that the person who helped us with the Finance process, was extremely nice and helpful. I believe his name is Jaime Barillas. I highly recommend this dealer and if I buy a car in the future, I will go back to Honda of Downton LA. More
I got an online price quotation before visiting the dealership. They honored the price of the new car purchase as well as the trade-in value of my old car. Very accommodative to customers, and that is dealership. They honored the price of the new car purchase as well as the trade-in value of my old car. Very accommodative to customers, and that is the reason I went to the dealership for two consecutive car purchases. I especially liked the service of the salesman named, Sailyn. Again, very accommodative. Highly recommend this dealership. More