Honda of Downtown Los Angeles

The five stars are for the Service Department here!!! D'Andre in Service is wonderful. He is one of the rare individuals who simultaneously conveys tremendous professionalism and tremendous personality D'Andre in Service is wonderful. He is one of the rare individuals who simultaneously conveys tremendous professionalism and tremendous personality. D' Andre and this dealership are very classy and caring and truly only want the best for their customer. He CONTINUOUSLY exceed my (already high) expectations. I could not be more impressed with the professionalism, dedication and commitment that D'Andre displayed; they make everyone feel like a VIP. D'Andre is the best. Everyone else tries just as hard.I can't recommend all of these guys or this dealership enough; totally fair, caring and helpful! More

Gladys, was professional and so kind. Truly seemed to be on my side, the other dealerships did not show me the respect that your team and Ms. Gladys did. Thank you so much. on my side, the other dealerships did not show me the respect that your team and Ms. Gladys did. Thank you so much. More

I have been taking my Honda to HDTLA for over a year now and although the service is great I have ran into a couple of concerns with a certain Advisor. Gladys has always been there to give me some understa and although the service is great I have ran into a couple of concerns with a certain Advisor. Gladys has always been there to give me some understanding and my concern then disappears, she is a true example of "Loving to Serve others." Godwin and Juan Salazar are also great. Mr. Shuster (Owner), keep putting the right staff in your store and you will continue to have a customer like me that will inform all her friends, family and co-workers that Honda Downtown Los Angeles is the BEST!!!! More

The best people and dealership in town! Everyone was amazing, starting with online service, sales people, financial office, owner, they even had a live music. First time I was buying here and definitel amazing, starting with online service, sales people, financial office, owner, they even had a live music. First time I was buying here and definitely will do the same thing all over again. Sailyn Cruz was the most attentive sales person I ever met, he made everything possible. Thank you! More

Honda of Downtown LA has been very helpful with all my service needs. I even purchased 2 cars from them recently. The service director Godwin Tsui and Jae the service exec was very helpful and was very service needs. I even purchased 2 cars from them recently. The service director Godwin Tsui and Jae the service exec was very helpful and was very knowledgeable as they were able to meet my needs. My car was completed as promised and the car was washed for free! I will definitely go back to them to purchase or for service again. More

I have given Honda of Downtown L.A. overall a 5 because Norma, Mike, and Albert were all very professional, considerate, took an interest in my requests and needs. But most of all importance, their straigh Norma, Mike, and Albert were all very professional, considerate, took an interest in my requests and needs. But most of all importance, their straightforwardness and honesty made my choice clear. More

My first car purchase and what an experience, smooth transaction! Thanks to Classic Hobbs, who made it that much better. Truly a gentlemen and professional; I would highly recommend working with him. Th transaction! Thanks to Classic Hobbs, who made it that much better. Truly a gentlemen and professional; I would highly recommend working with him. Thanks to all those at the Downtown Honda of Los Angeles, appreciate your integrity and transparency. Keep up the good work! Dustin W. More

Juan Salazar went above and beyond to help remedy my car issues--even though I had to come back to the dealership due to the wrong part being delivered I was still satisfied with the level of service I rece issues--even though I had to come back to the dealership due to the wrong part being delivered I was still satisfied with the level of service I received. As mentioned to several staff members, I live very close to Cerritos Auto Square and have dealt with Long Beach Honda and because of the excellent service I have always received from this dealership I prefer to make the drive downtown. My experience has been positive with two car purchases and now with the service department. All of the staff is always friendly, warm and welcoming. Being in a field working with the public, this is something I always take notice and have a high regard for when I see it. Thank you! More

Mr. Middlebrook is an absolute credit to the profession and you should be extremely proud to have him a part of your organization. I felt more taken care of by Mr. Middlebrook of Honda of Downtown Los Ang and you should be extremely proud to have him a part of your organization. I felt more taken care of by Mr. Middlebrook of Honda of Downtown Los Angeles than the other dealerships I went to. Thank you again for a wonderful time and I will tell everyone that is considering buying a car to go see D'Andre Middlebrook @ Honda of Downtown Los Angeles. More

D'Andre provided great customer service, gave me all the information that I needed for my car. Defienetly would recommend other customers to D'Andre and his great service. Thank You the information that I needed for my car. Defienetly would recommend other customers to D'Andre and his great service. Thank You More