
Honda of Downtown Los Angeles
Los Angeles, CA
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4,312 Reviews of Honda of Downtown Los Angeles
It was a great experience, got the car I wanted at a monthly payment withing my budget. Roger was a huge help with the whole process and very understandable of my situation. monthly payment withing my budget. Roger was a huge help with the whole process and very understandable of my situation. More
I received a called from Honda DTLA saying that my car is ready for pick up. When I got there, one of the service guys told me to wait in a certain spot and they’re going to bring my car down. 30 mins pass a ready for pick up. When I got there, one of the service guys told me to wait in a certain spot and they’re going to bring my car down. 30 mins pass and nothing. After 45mins passed, I went to a worker to ask about what happened with my car and that’s when they told me they lost the key of my car. They’re very unprofessional. Instead of making me wait in total of 2 hours not counting the time my car was getting fixed to mentioned to me that they lost my key and they’re going to get me a new one. Instead they laugh and didn’t care for making me wait 2 hours when I got there to pick up my car. I went with the manager and director and they didn’t care they just said “get her a key” instead of saying “sorry for any inconvenience will get you a key asap”. More
My visit to Honda DTLA was an overall great experience. Everyone was very friendly and knowledgeable. All of my questions were answered. Everyone was very friendly and knowledgeable. All of my questions were answered. More
Great place. Very professional. No games. I shopped at two other Honda dealerships before I visited Downtown Honda and it was by far the best. Very professional. No games. I shopped at two other Honda dealerships before I visited Downtown Honda and it was by far the best. More