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Honda of Downtown Los Angeles

Name: Honda of Downtown Los Angeles
Address: 780 W. Martin Luther King Jr. Blvd, Los Angeles, CA, 90037, US
Telephone: (213) 319-3918
Rating: 4.5

4.5

4,326 Reviews

780 W. Martin Luther King Jr. Blvd, Los Angeles, California 90037

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Sales: (213) 319-3918

Call (213) 319-3918

Honda of Downtown Los Angeles

Los Angeles, CA

4.5

4,326 Reviews

Call Dealership (213) 319-3918

780 W. Martin Luther King Jr. Blvd

Los Angeles, CA

90037

Directions

4.5

4,326 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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4,326 Reviews of Honda of Downtown Los Angeles

June 13, 2024

SALES VISIT - USED

They spent a long time helping us find the perfect used car. They were never anything but patient and kind, However it took a week and many calls to different employees to finally get the car inspection re car. They were never anything but patient and kind, However it took a week and many calls to different employees to finally get the car inspection report needed because the car we bought was "as is" and within a day lights appeared on the dash. I would encourage anyone who buys a noncertified car from them to get the extended warrantee (as we did) because you will likely need it. We were able to get $1500 worth of repairs covered 2 weeks after we drove the new/used car home, because of the extended warrantee. We also paid $1300 in regular maintenance on top of that because the car was coming due for a major mileage checkup and once the mechanic got inside the hood he saw the car appeared to have been neglected of its regular checkups. I think I would advise anyone buying a car there to ask to see the "inspection report" of any car that you buy "as is" and study the maintenance report from CarFax before you commit. All in all, we really like our new/used car...it just cost more than planned. More

by TIETZHEATHER39

Verified Customer

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Recommend Dealer

Yes

Employees Worked With

Amalia

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June 12, 2024

SERVICE VISIT

Best service team in LA. Exceptional customer service from the follow up department. Highly recommended to others. Exceptional customer service from the follow up department. Highly recommended to others. More

by FRANNIE C.

Verified Customer

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Recommend Dealer

Yes

Employees Worked With

Eduar

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Jun 12, 2024 -

Honda of Downtown Los Angeles responded

Hello FRANNIE C., We're thrilled to hear you received excellent service from start to finish! Thank you for choosing Honda of Downtown Los Angeles! Drive Safely! Dealer Guest Relations

June 11, 2024

SALES VISIT - USED

Very good. Bryan is a nice salesman very polite, Also Ignacio in financing department is nice. Bryan is a nice salesman very polite, Also Ignacio in financing department is nice. More

by JOSELAREZ90

Verified Customer

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Recommend Dealer

Yes

Employees Worked With

Ignacio Jimenez , Brian Walker

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Jun 11, 2024 -

Honda of Downtown Los Angeles responded

Congratulations JOSELAREZ90, Brian Walker, Ignacio Jimenez, and Honda DTLA Team would like to say thank you so much for this awesome review, we greatly appreciate your kind words. Please remember us for your future vehicle needs. Drive Safely! Dealership Guest Relations

June 11, 2024

SALES VISIT - NEW

Overall good customer service. First time buying a car through dealership and went better than expected. First time buying a car through dealership and went better than expected. More

by denise

Verified Customer

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Recommend Dealer

Yes

Employees Worked With

Vanessa Neocelo, Dan Sandu

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Jun 11, 2024 -

Honda of Downtown Los Angeles responded

Congratulations denise, Vanessa Neocelo, Dan Sandu, and Honda of DTLA team would like to thank you for this awesome review. We look forward to seeing you again for your vehicle needs. Drive Safe! Dealership Guest Relations

June 11, 2024

SALES VISIT - NEW

Very helpfull and fast Cercar martinez Thank you I very appreciate your help and looking forward to being with honda appreciate your help and looking forward to being with honda More

by TERECAMPOS1231

Verified Customer

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Recommend Dealer

Yes

Employees Worked With

Cesar Martinez

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Jun 11, 2024 -

Honda of Downtown Los Angeles responded

Hello TERECAMPOS1231, Cesar Martinez, and Honda DTLA Team would like to say thank you so much for this awesome review, we greatly appreciate your kind words. Please remember us for your future vehicle needs. Drive Safely! Dealership Guest Relations

June 10, 2024

SALES VISIT - NEW

This dealership was no hassle from start to finish. I am very satisfied with my choice. I am very satisfied with my choice. More

by ERBYETA

Verified Customer

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Finance Experience

Recommend Dealer

Yes

Employees Worked With

Miguel Gonzalez, Jonathan Castro

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Jun 11, 2024 -

Honda of Downtown Los Angeles responded

Hello ERBYETA, Miguel Gonzalez, Jonathan Castro, and Honda DTLA Team would like to say thank you so much for this awesome review, we greatly appreciate your kind words. Please remember us for your future vehicle needs. Drive Safely! Dealership Guest Relations

June 10, 2024

SALES VISIT - USED

Bad service lies about life insurance problem with the car no answer the phone problem with the engine car no answer the phone problem with the engine More

by SILVERADO714

Verified Customer

Recommend Dealer

Employees Worked With

Lui Romeo, Jorge Valle, Casar Martinez

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Jun 10, 2024 -

Honda of Downtown Los Angeles responded

Hello SILVERAD0714, Please accept our apologies for your recent experience with us. Allow me to get you to a Sales Manager so you can discuss your concerns in detail. Please call me at (213) 234-2130. Respectfully, Gladys Dealer Guest Relations

June 09, 2024

SERVICE VISIT

Excellent service! Communication was easy and it was nice to be able to wait at the customer lounge until the maintenance check is complete. Communication was easy and it was nice to be able to wait at the customer lounge until the maintenance check is complete. More

by YEIYOUNG.CH

Verified Customer

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Service Time

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Recommend Dealer

Yes

Employees Worked With

Jorge Carpio

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Jun 10, 2024 -

Honda of Downtown Los Angeles responded

Hello YEIYOUNG.CH, Jorge Carpio, and Honda DTLA Team would like to say thank you so much for this awesome review, we greatly appreciate your kind words. Please remember us for your future vehicle needs. Drive Safely! Dealership Guest Relations

June 09, 2024

SALES VISIT - NEW

The dealership had excellent service. They did not try to upsell me on anything unnecessary. They did not try to upsell me on anything unnecessary. More

by ERINCHAPMAN159

Verified Customer

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Purchase Time

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Recommend Dealer

Yes

Employees Worked With

Sarah Posell, Joaquin Arce

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Jun 10, 2024 -

Honda of Downtown Los Angeles responded

Hello ERINCHAPMAN159, Joaquin Arce, Sarah Posell, and Honda of DTLA would like to thank you for your kind words, we appreciate you taking the time for this awesome review. Please remember us for your future vehicle needs. Drive Safely! Dealership Guest Relations

June 09, 2024

SALES VISIT - NEW

We love coming to Honda Los Angeles Cesar Flores did an amazing job Also Matt Lemus they both were amazing Great Customer Service amazing job Also Matt Lemus they both were amazing Great Customer Service More

by NORMAS1978

Verified Customer

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Purchase Time

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Recommend Dealer

Yes

Employees Worked With

Matt Lemus, Cesar Flores

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Jun 10, 2024 -

Honda of Downtown Los Angeles responded

Hello NORMAS1978, Matt Lemus, Cesar Flores, and Honda of DTLA would like to thank you for your kind words, we appreciate you taking the time for this awesome review. Please remember us for your future vehicle needs. Drive Safely! Dealership Guest Relations

Honda of Downtown Los Angeles

4,326 Reviews of Honda of Downtown Los Angeles

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