Honda of Downtown Los Angeles

clean and friendly. customer service was excellent. Bryan Walker walk me through the process effortlessly. customer service was excellent. Bryan Walker walk me through the process effortlessly. More

Excelente servicio y siempre son amables los he recomendado con mis familiares y amigos gracias recomendado con mis familiares y amigos gracias More

The 2024 Honda Accord Hybrid Sport I purchased had some small scuff marks on the front right side of the bumper. It was repaired promptly. small scuff marks on the front right side of the bumper. It was repaired promptly. More

I take my car in dealer. it should take one hr fifteen .it take six hours that was way too long.god is good Marie Ramos-Halliday it should take one hr fifteen .it take six hours that was way too long.god is good Marie Ramos-Halliday More

A good experience and an excellent Deal at Honda of Downtown Los Angeles. Thanks to everyone who help me with my purchase, I recommend this Dealership . Downtown Los Angeles. Thanks to everyone who help me with my purchase, I recommend this Dealership . More

Ask for Amalia Pineda. She’s really helpful and understanding. Got 6 cars with her already. She’s really helpful and understanding. Got 6 cars with her already. More

Great customer service. Everyone was friendly. Was able to make a great deal on my first trip to the dealership. Ibby and Lui were great. Everyone was friendly. Was able to make a great deal on my first trip to the dealership. Ibby and Lui were great. More

I always have a good experience in this dealership. In general customer service is great. In general customer service is great. More

I purchased the vehicle and states I can pick up the following day at 6pm. When we came it’s not in there and we’ve been waiting for a longtime. If they said 6pm they supposed to be the car ready, but w following day at 6pm. When we came it’s not in there and we’ve been waiting for a longtime. If they said 6pm they supposed to be the car ready, but we keep on waiting for a long time. The day when we purchasing we went home past 9pm and no dinner yet, then happened again the following day when we pick up the car. It’s been waiting for a long time. Next time when said the time, just be on time coz I under-time in my job only to keep on waiting there. if I know I need to call first early on time to get ready so that when we arrive, the car already there. More

I am dealing with a frustrating situation with my three week old Honda Prologue. My dealings with Honda of Downtown have been a bright spot in an otherwise frustrating situation. Sarah, in the service depa week old Honda Prologue. My dealings with Honda of Downtown have been a bright spot in an otherwise frustrating situation. Sarah, in the service department, is an absolute star. Unfortunately, I live in Bakersfield and my car is now at Barber Honda, which is the polar opposite to Honda of Downtown Los Angeles. They have no Sarah, and have only had fuel to the fire that is this new car. I'd drive the 120 miles to this location to get my car serviced, if I could actually charge it. More