Honda of Downtown Los Angeles - Service Center

Honda of Downtown Los Angeles has been servicing my vehicle for several years and always provides outstanding service. I have purchased two vehicles from the dealership. I purchased a 2010 Honda Acco vehicle for several years and always provides outstanding service. I have purchased two vehicles from the dealership. I purchased a 2010 Honda Accord EX-L Coupe in April 2010 and a 2013 Honda Accord EX-L Sedan in February 2013. I feel as though Honda of Downtown Los Angeles gave me an excellent deal on both cars I purchased from the dealership, fairly valued my trade-in when I bought my new Honda Accord earlier this year, offers good service specials that make it less expensive to maintain the condition of my car and the dealership delivers exceptional customer service. More

Very happy with the service. Shuttle drop me off at my office downtown and pick up when work was done. Keep me inform of the progress. Excellent customer service and wonderful waiting facility. office downtown and pick up when work was done. Keep me inform of the progress. Excellent customer service and wonderful waiting facility. More

I came in over the weekend for a basic oil change and had an opportunity to speak with a very well imforfamtive associate there by the name of D'Andre Middlebrook. He was very polite, courteous and he provi an opportunity to speak with a very well imforfamtive associate there by the name of D'Andre Middlebrook. He was very polite, courteous and he provided me with direct and clear answers to my questions. He wasn't overbearing, unlike others that I have had the unfortunate opportunity to speak with, he was very complaisant. Overall, it was a great 1st time experience with Honda of Downtown. Thank you for the great customer service !! More

When calling in D'Andre was professional, knowledgable, and helpful. His voice was extremely friendly and welcoming. One of the best customer service experiences for me. knowledgable, and helpful. His voice was extremely friendly and welcoming. One of the best customer service experiences for me. More

This is by far one of the friendliest places. My friend told me about this Honda dealership. So I called to schedule an appointment. But before I scheduled it I had a few questions about their services and told me about this Honda dealership. So I called to schedule an appointment. But before I scheduled it I had a few questions about their services and prices. I spoke to a lady by the name of Yessi. She answered all of my questions and assured me that when I came in i would be taken care of. When I came in I was greeted by very nice people. And my service advisor was extremely helpful. The lounge was great. It had free wifi and coffee. I need coffee to give me the boost I need. Overall the experience was great. I will definitely keep coming back. More

For a first time customer at a Honda dealership service was superb, I had an appointment at 7:30am and my appointment was on time ! I will definitely be a repeat customer @ The Honda of Downtown Los Angele was superb, I had an appointment at 7:30am and my appointment was on time ! I will definitely be a repeat customer @ The Honda of Downtown Los Angeles for my service needs ! oh and by the way The parts department was truly helpful in finding and having the crossbars for my 2013 Honda CRV !! Thanks Again ! More

I've had my Civic serviced at HDTLA for over 5 years now. The staff is always friendly and professional. If you bring in your car for service ask for Juan Salazar. He's a good honest guy, he'll go out o now. The staff is always friendly and professional. If you bring in your car for service ask for Juan Salazar. He's a good honest guy, he'll go out of is way to get you great service and will take care of any concerns you may have until you're completely satisfied. More

Had a great experience at Metro Honda downtown LA today. Daniel and Camisha in the customer service department were friendly and organized. Take a peak at the "Minty Deal" to get a free detail. Daniel and Camisha in the customer service department were friendly and organized. Take a peak at the "Minty Deal" to get a free detail. More

I called to set up on appointment and spoke to Yessi. She was great and friendly! She set up my appointment for an oil change. When I got there they took good care of me. I didn't have to wait long. Juan was was great and friendly! She set up my appointment for an oil change. When I got there they took good care of me. I didn't have to wait long. Juan was great and he answered all of my questions. He is very knowledgable. Definitely going back. More

Overall service is great here. They're efficient, timely, as well as polite and courteous. Despite how busy it gets there, the staff seems to know how to manage it all. Gotta love the manager, Godwi timely, as well as polite and courteous. Despite how busy it gets there, the staff seems to know how to manage it all. Gotta love the manager, Godwin. He goes the extra mile to make sure I am satisfied with the service every time. More