Honda of Downtown Los Angeles - Service Center

The team provided Excellent customer service and extremely convient by working around my work schedule. There was Great communication. Services completed in a timely manner! Thank you! extremely convient by working around my work schedule. There was Great communication. Services completed in a timely manner! Thank you! More

I had to bring my car in for service for an audio software update due to static in the radio/ Sirius xm "the recall basically". The problem was fixed by Rene House within a few hours and I was ready software update due to static in the radio/ Sirius xm "the recall basically". The problem was fixed by Rene House within a few hours and I was ready to go. However, as soon as I left the dealership, I noticed that my compass was not displayed/showing on my color information display (center screen), so I had to bring my car and leave it overnight so they could figure out/fixed why the compass was not showing. I received a call from Juan Reyes and he informed me that the problem was fixed. My overall experience with the service department is Excellent. They do a great job in figuring and solving issues in the vehicle. You cannot go wrong here at this dealership. Also Gladys McGilber & Juan Reyes III More

Very professional and helpful staff. Your staff provided clear concise explanations of what the service will entail. I will be back for future service needs. clear concise explanations of what the service will entail. I will be back for future service needs. More

Had a couple of questions and lucked out that a really nice, helpful, and knowledgeable person was there to assist me. The guy who helped me was named Dandre. I highly recommend that if anyone needs hel nice, helpful, and knowledgeable person was there to assist me. The guy who helped me was named Dandre. I highly recommend that if anyone needs help to look for this guy. I dread going to (any) dealerships...I usually find that people who work there to be too overbearing and come across rude, but this guy was really pleasant to work with. More

I gave it that rating because I felt very welcomed there and the service was great. Usually other dealerships take far too long to do service but here I felt like it went by rather quickly. and the service was great. Usually other dealerships take far too long to do service but here I felt like it went by rather quickly. More

Having experienced other shops that either don't have an appointment system or do but don't stick to it, it was a pleasure dealing with Downtown Honda. I called and booked an appointment for an oil chang an appointment system or do but don't stick to it, it was a pleasure dealing with Downtown Honda. I called and booked an appointment for an oil change and tire rotation that fit into my schedule with a very helpful and friendly employee named Yessi. I showed up 10 minutes early and they were able to see me immediately, which was great. The staff was very professional and courteous, and did not try to upsell me on services and parts my vehicle did not need (I know that nothing is wrong with my vehicle, and other places have tried to do this). They got me in and out in no time, and the price was phenomenal. Will definitely be back for future service!! More

so i needed a oil change so i called to see if i can make an appointment and i was greeted by an employee by the name of yesenia morales so she scheduled the appointment for me and was very helpful and frien an appointment and i was greeted by an employee by the name of yesenia morales so she scheduled the appointment for me and was very helpful and friendly the day of my appointment i took my car in and the employees that did the oil change were very kind and knowledgeable i would highly recommend this place to any family or friends of mine kkep up the great work!! More

My experience at the Honda of Los Angeles was awesome! Wow, what a great experience I love coming here i would recommend this to my family and friends. the customer service is the best the people are nice Wow, what a great experience I love coming here i would recommend this to my family and friends. the customer service is the best the people are nice. My service person D'Andre was great; well Knowledgeable about Honda Products.He answered all the questions I needed to know. More

Dandre middlebrook answered all questions and was very well spoken made my experience very pleasant keep up the good work need more like him in customers service well spoken made my experience very pleasant keep up the good work need more like him in customers service More

I took my 2010 Honda Accord in for an oil change and my service advisor Jae Chung informed me that I had a recall that I knew nothing about, other service departments I have taken my car to only informed o service advisor Jae Chung informed me that I had a recall that I knew nothing about, other service departments I have taken my car to only informed of things that would cost me, I found that to be refreshing and I need to get my car earlier than I thought and they kindly accomdated me without any hassle. I will be taking my car there from here on out and inform my friends and co-workers about this dealership's service department. I never take out time to right reviews but as I type this there is a smile on my face of relief and there is still good customer service on this earth. More