Honda of El Cajon

Outstanding service A few months ago I purchased a 2015 CRV from Tipton Honda. Steve Smith was the sales person and was extremely courteous and patient. I couldn't have a A few months ago I purchased a 2015 CRV from Tipton Honda. Steve Smith was the sales person and was extremely courteous and patient. I couldn't have asked for a better buying experience. Unfortunately, about a month ago I ran over a concrete planter in a parking lot and did substantial damage to the underside of the CRV. I called Steve and he had the parts ordered and scheduled the repair work through service writers James and Gerald. Ray did the repair work. Ray kept Steve, James and Gerald updated and I was called daily on the progress of the repair. ( which was done in a timely manner by Ray.) All 4 made an unpleasant event as good as possible. Tipton Honda is fortunate to have these 4 outstanding employees. More

Horrible service department After replacing my power steering pump while under warranty, my rack and pinion went out (after warranty expired), they said the two weren't related After replacing my power steering pump while under warranty, my rack and pinion went out (after warranty expired), they said the two weren't related and said it would cost me $1600! All other mechanics (3), said the contaminated fluid caused the rack and pinion failure, but Tipton said they didn't agree! Service manager isn't a nice person! More

Awesome Being a first time buyer you want to be satisfied with the car you go home with and for a fair price, well that's exactly what I got at Tipton Honda. Being a first time buyer you want to be satisfied with the car you go home with and for a fair price, well that's exactly what I got at Tipton Honda. Great customer service, answered all my questions, and employee was very helpful. Would definitely recommend them :) More

Awasome services The service place has awesome people. Not like other Honda dealer that they'll over price you with services. Didn't even charge me for a regular mai The service place has awesome people. Not like other Honda dealer that they'll over price you with services. Didn't even charge me for a regular maintenance. Thank you guys!. I'm sure will be back!! More

Excellent Customer Service! Johnny Hicks made this process extremely easy for me. He worked extremely hard, I am sure, and his dedication to customer service cannot be praised e Johnny Hicks made this process extremely easy for me. He worked extremely hard, I am sure, and his dedication to customer service cannot be praised enough. This was the fastest, friendliest, and easiest car buying experience I have ever experienced and it would not have been possible without the efforts of Johnny Hicks. He went above and beyond to make this happen for me and I truly appreciate it. More

For the first time, I actually enjoyed the time at Tipton Honda buying a car. The sales representative Steve Le helped me from the beginning to end and everyone at the dealer so nice, the facility vey clean Honda buying a car. The sales representative Steve Le helped me from the beginning to end and everyone at the dealer so nice, the facility vey clean and they made me feel very comfortable. After a short time I came home with a new 2013 Honda Accord. Everyone at Tipton Honda very friendly and especially Steve Le he was very knowledgeable and understand my needs and made me a very happy customer and I came home with a new 2013 Honda Accord More

Simple I have 30,000 of my own down payment cash to go with my loan pre-approved from my own bank. They harassed me to run my credit then treated me like crap when I dont have perfect credit remember I ha with my loan pre-approved from my own bank. They harassed me to run my credit then treated me like crap when I dont have perfect credit remember I had $30000 and was never ever given a chance to work the numbers? . Mined you they had pilots for 30,000 on lot ?? No deal huh see ya honda ! More

Bought 2 cars. Second civic offered free service for two years, what a joke, only dealership in San Diego that doesn't change oil filter when changing oil. Their price is higher than every other dealer I ca years, what a joke, only dealership in San Diego that doesn't change oil filter when changing oil. Their price is higher than every other dealer I called. On my first car I had 50% off coupon and when I went to use it service advisor changed price from 69 to 80 for an oil change. When I called service manager to question prices I never heard back. I have friends in auto business that have told me they have the worst reputation, now I have witnessed first hand. If you go there do your self a favor and check other dealers first. It's not even the price it's the horrible service. I have two years free service and still won't let them touch my car. More

Was the most pleasant and easiest car buying experience I have ever had by far (I have bought new cars from Dodge, Chevy, Nissan, and Toyota). Searched within a 300 mile radius from the Imperial Valley and n have ever had by far (I have bought new cars from Dodge, Chevy, Nissan, and Toyota). Searched within a 300 mile radius from the Imperial Valley and no body came even close to their prices. Already one of my co-workers purchased her new Honda from them and was extremely happy as well. If you want a no hassle free purchase and the lost possible price Johnny Hicks is your man!!! Will recommend to anyone looking for a new Honda. Will be my first stop when looking for my next new car....... More

We just bought our first Honda from this dealership and these guys know how to do business. We were looking for a top of the line minivan with a good reliability track record and settled on the Odyssey. these guys know how to do business. We were looking for a top of the line minivan with a good reliability track record and settled on the Odyssey. The issue was that we had negative equity in the car we were trading in and we needed to find an equitable deal (where the time left on the loan and payments was the same or better). After negotiating the price of the Odyssey with our local dealership, we contacted Tipton to see what they would offer and their internet sales guy Miguel Torres confirmed they would be able to not just meet, but beat the other dealers offer. When we went to visit this dealer, they stood by their word and offered the same deal but with the 24 months maintenance. We still weren't convinced, but after they gave us more on our trade in (this dealer offered the best trade in amount I've seen from any dealer) we felt better about the deal and moved forward. This dealer may not be the fanciest or nicest around but the sales/finance folks don't play games and they will work with you to structure an excellent deal. More