
Honda of Escondido
Escondido, CA
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Gabriel and Ivan were very helpful and professional. This was by far my best service department experience with any auto dealership. Greatly appreciated! This was by far my best service department experience with any auto dealership. Greatly appreciated! More
Nick was able to get me in with no appointment. It was my first visit with a car that was new to me. Nick was friendly, yet knowledgeable and professional. With no appointment I knew I would have It was my first visit with a car that was new to me. Nick was friendly, yet knowledgeable and professional. With no appointment I knew I would have to leave my vehicle for several hours, but he was able to get me in and out in a shorter time frame. I was impressed with the staff and the cleanliness of the facility. More
We are very pleased with everyone’s professionalism from the sales team to the mechanics. Very impressed with the videos sent while doing vehicle inspections. And getting the vehicle done in a timely manner the sales team to the mechanics. Very impressed with the videos sent while doing vehicle inspections. And getting the vehicle done in a timely manner. Omar is second to none on his professionalism. More
Over the past week, I went into the dealership twice to start a deal for a new Civic Si. I first spoke with Manny, who said they have a “no markup” but have ~$5k worth of obligatory accessories… go figure. start a deal for a new Civic Si. I first spoke with Manny, who said they have a “no markup” but have ~$5k worth of obligatory accessories… go figure. Later, after some back and forth and two separate visits, I spoke with one of the sales managers, JJ, who told me to email him my trade-in information to work something out. I thought we were on the road to making a deal at MSRP; however, once I was notified that the car had arrived at the dealer from the factory, I called to check where we were and was told someone would call me back, and then we could speak. I didn’t hear back, and I assume they do not want to do business with me. I asked them to let me know ASAP but to no avail. I genuinely regret spending any time speaking with them and driving an hour round trip to that dealership only for this. Please avoid them; there are far better Honda dealerships in the San Diego area. As someone who previously worked at a Penske Automotive dealership, this method of business and lack of transparency is concerning, and I hope they consider acting like a Penske dealership. More