This dealership is professionally run! - sf
This dealership is professionally run! Nice to find such a place.
Today I serviced my 2026 Honda there for the first time and they exceeded all of my expectations.
They provided maintenance services at no fee that I’d planned on paying for and everyone that I dealt with in person where very helpful and professional.
I had the pleasure of meeting the service manager Danial Hagar who gladly welcomed me into his office and was exceptionally friendly, professional, and helpful.
My service advisor John Goehle was great. His prompt responses, high degree of professionalism, helpful nature, and long experience were like a breath of fresh air in today’s environment.
Internal service advisor Alex Hernandez was also very helpful on my initial drop-off visit, helping me get everything ready for my upcoming appointment.
The front desk sales receptionist was also very polite, outgoing, and kind.
On the day that I dropped my car off, I had the opportunity to see inside of their service garage area. It’s very clean, orderly, modern, large, and well equipped (with many professional grade car lifts of various types). The service garage just had an overall clean, orderly, and professional feel to it which gave me confidence.
I also really liked their online service department appointment scheduling website as it allows the customer to choose exactly what services are wanted, choose the products to be used, and see the exact total cost for all chosen services in advance. Plus there is the opportunity to write specific notes and requests to the service advisor in advance (thus minimizing any confusion).
I haven’t purchased a vehicle from this dealership, but after experiencing their service department (and after seeing their sales area and sales staff from a distance), I wouldn’t hesitate at all to also buy a car from here.
I’m happy to use their service department from now on.
Scott F.
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