Honda of Escondido

This is a very well run dealership. The employees are very courteous My Hrv was ready the same afternoon. It was even washed very happy very courteous My Hrv was ready the same afternoon. It was even washed very happy More

I researched hundreds of cars and dozens of dealerships before buying my Civic Sport yesterday (yes, I have issues lol). Right now, you will find dealerships advertising a car online for an attractive pri before buying my Civic Sport yesterday (yes, I have issues lol). Right now, you will find dealerships advertising a car online for an attractive price only to find out that there are $3-4K in dealer add ons AND, often times now, even a ~$2K "market adjustment" due to low inventory from the chip shortage. It's a bad time to buy...nonetheless, my experience with Honda of Escondido was spectacular. I started online and yes, my response back was a bit terse compared to the usual - decided to show up and look at the car. Somebody asked me right away if I needed help - I said I'm just looking and they left me alone. I know! Crazy! Then when I found the car and decided to test drive, I went in and found my online salesman Paul. He was simply straightforward, no-nonsense, and clearly knowledgeable. Richard came out with the sales figures - no added surprises - and patiently allowed me to grind over two choices - then even leave to think about it with no pressure tactics! Jorge in finance was the icing on the cake - same approach with no pressure, helpful explanations and suggestions, cool technology to complete the deal - it was all a great experience. If you want to play the game with haggling back and forth, long stretches while your salesman talks to 'the manager', "if you leave now this deal isn't guaranteed", and so on, I can give you a list of 32+ local dealers that will play that game instead. Do your research first, then come here and you'll know what a great deal you are leaving with. More

Fair dealing, excellent service, honest. Alan, JJ, and the rest of the guys found me the car I wanted and made the whole process smooth and simple. I’m very happy with my new car! the rest of the guys found me the car I wanted and made the whole process smooth and simple. I’m very happy with my new car! More

I waited for more than 2 hours instead of 1 1/2 hours. Maintenance reminder wasn’t reset. Appointment was 1030 and I left pass 1 pm. Maintenance reminder wasn’t reset. Appointment was 1030 and I left pass 1 pm. More

Staff are very professional. The waiting area is clean where you can comfortably wait while having a free nice cup of coffee. Overall, the customer service is exceptional. where you can comfortably wait while having a free nice cup of coffee. Overall, the customer service is exceptional. More

Friendly, efficient, very clean.Doug Wilson was on top Friendly, efficient, very clean. Doug Wilson was on top of everything, explaining the year make and mileage of my Honda Civic qualified for being und Friendly, efficient, very clean. Doug Wilson was on top of everything, explaining the year make and mileage of my Honda Civic qualified for being under warranty, no cost! More

I had the best experience. Albert Loberia at Honda really helped me and went above and beyond to match my needs. Thank you so much! helped me and went above and beyond to match my needs. Thank you so much! More

I bought a new 2021 Honda Civic and the process was very simple and quick. Everyone from the sales team to the finance team was very friendly and amazing. I highly Recommend this dealership. simple and quick. Everyone from the sales team to the finance team was very friendly and amazing. I highly Recommend this dealership. More

The staff was welcoming, knowledgeable and efficient. They had the job done within the specified time frame. I sat comfortably in the waiting room with a cup of coffee. They had the job done within the specified time frame. I sat comfortably in the waiting room with a cup of coffee. More

Very helpful and nice people..Good customer service.They knew how to take of their business and were very thorough and thoughtful.again great customer service knew how to take of their business and were very thorough and thoughtful.again great customer service More