Honda of Escondido

The phone service is very poor—multiple times I waited on hold for up to 14 minutes, and then called back, but still could not speak with a service advisor. This has been happening during the pandemic for qu hold for up to 14 minutes, and then called back, but still could not speak with a service advisor. This has been happening during the pandemic for quite a while. I finally had to schedule service for my cars online. I have mentioned this to the dealership on a couple of occasions — that the phone system does not work like in past years. We have purchased multiple new cars from this dealership over the past 20 years. More

Service advisor Jesse Montiel was very professional. Time allotment was 2 hours. I was in and out in less than an hour! Time allotment was 2 hours. I was in and out in less than an hour! More

Third car leased and have sent two others because of Richard Wilson !!! He’s awesome and has been great over the years so helpful and thorough!!! He will be getting more business Richard Wilson !!! He’s awesome and has been great over the years so helpful and thorough!!! He will be getting more business More

Excellent service, everyone from the phone operators to the cashier was very friendly and great costumer service. the cashier was very friendly and great costumer service. More

Easy to schedule an appointment and work was done in a timely manner. I needed a ride and they had complimentary Uber to get me where I needed to go. timely manner. I needed a ride and they had complimentary Uber to get me where I needed to go. More

Staff are very courteous, and very helpful. They take extra mike of providing helpful tips to customers. Waiting lounge is clean and very convenient for customers to continue to continue working while wa extra mike of providing helpful tips to customers. Waiting lounge is clean and very convenient for customers to continue to continue working while waiting. And the complementary coffee tastes great. Short waiting time. Overall experience - awesome!!’ More

The people are amazing and super friendly. I will definitely recommend to bring your car here for a great experience. definitely recommend to bring your car here for a great experience. More

Honda of Escondido treats my car and myself like Royalty. I wouldn't go anywhere else. I wouldn't go anywhere else. More

Everything was great, customer service was good and was taken good care of by Jose taken good care of by Jose More

Always Excellent Service every time we visit this dealership whether to purchase or service our cars. dealership whether to purchase or service our cars. More