Back

Honda of Escondido

Escondido, CA

4.3
291 Reviews

1700 Auto Park Way

Escondido, CA

92029

Directions

By Type

Showing 291 reviews

April 21, 2020

Excellent service Great and friendly service! The time it took to complete my service was faster than estimated which is always a plus! Thank you for everything. More

by Cesar
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Apr 22, 2020 -

Honda of Escondido responded

Thank you for the great review, Cesar. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again.

April 14, 2020

Richard is the best and so is Steve. So helpful and we love visiting that dealership in Escondido. We will definitely come back and buy our next car. More

by rykamilo0
Recommend Dealer
Yes
Employees Worked With
Richard and Steve, Sean Weaver
Apr 15, 2020 -

Honda of Escondido responded

Thank you for the great review. We will be sure to thank Richard and Steve for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again.

April 06, 2020

SUPERB!! Dear Honda of Escondido and Team...... I would like to thank Gabriel Lopez for his understanding and diligent effort in reaching out to me to resol More

by monkeysee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Lopez (Service Manager), Jeff Rasmussen and attendants...., Sean Weaver
Apr 07, 2020 -

Honda of Escondido responded

Hi Alex, We'll be sure to thank Gabriel and the team for providing you with our usual excellent level of care. Please do not hesitate to reach out if there is anything else we can be of assistance with. We are here to help!

April 04, 2020

HORRIBLE!! HORRIBLE!! I just called HONDA of ESCONDIDO and wanted to speak to the service Department about my 2017 CRV. I was told that the service department was closed d More

by monkeysee
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Customer Service Representative (Representative unknown name), Sean Weaver
Apr 05, 2020 -

Honda of Escondido responded

Hello, I am sorry to hear about any concerns in regards to your vehicle you felt were not properly addressed over a phone call with a representative. Given the opportunity, I would like to speak with you about your experience. Please email me at glopez@penskeautomotive.com. Thank you, ​ Gabriel Lopez Service Manager glopez@penskeautomotive.com

December 01, 2019

We went here to buy a car and parked right up front outside the front door. While looking around another vehicle had hit our car and done some damage to our vehicle. I noticed the damage while walkin More

by tdklee
Recommend Dealer
No
Employees Worked With
Ken Knight, Brad Triplett, Sean Weaver
June 07, 2019

A Lesson To Be Learned A Lesson to be learned I have a new 2019 Honda and took it in for service at the Honda of Escondido. I discovered a damage after the service had rend More

by Cwjmemkub
Recommend Dealer
No
Employees Worked With
Preferred not to name
Jun 08, 2019 -

Honda of Escondido responded

Hello, I am sorry to hear about your experience with our Service Department not meeting your expectations. Given the opportunity, I would like to speak with you about your experience. Please email me at howen@penskeautomotive.com when you have a moment. ​ Thank you, ​Hilary Owen Management Team Honda of Escondido

December 08, 2018

Great customer service What a great experience I had in purchasing my new car! The salesmen, Alberto and Steve went above and beyond to get me exactly what I wished for. Ve More

by Jcamanyag
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto, Steve and Jorge Lee
Dec 09, 2018 -

Honda of Escondido responded

Thank you for the fantastic review! We will make sure to pass on your compliments to Alberto, Jorge, and Steve. They loved getting to help you find your new ride. We look forward to seeing you in the future!

December 03, 2018

Disappointed in the lack of honesty When I returned to pick up my minivan that had a new motor just installed I only made it 12 miles when when an engine light started to flash continuou More

by 2013 Honda Odyssey
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Doug service writer
Dec 04, 2018 -

Honda of Escondido responded

Hello, I am concerned to hear about your service experience not being satisfactory. I understand that you have been in contact with our Service Director about your situation. If you need additional assistance, then please email me at howen@penskeautomotive.com. Thank you, Hilary Owen Management Team Honda of Escondido

April 12, 2018

Bad experience with this unprofessional dealership. I bought a brand new Honda CRV lately from this dealership through Costco Auto Purchase program. Within a month (less than 300 miles), the car got oi More

by unsatisfied customer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Doug Saunders, Hilary Owen
April 16, 2017

Fraudulent practices Doug said my A/C compressor was bad, really bad, the problem is that they had drained the freon out of it. They wanted me to spend over $ 1,000 to hav More

by upset
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jarrod Bierman, Doug, (don't know last name)