Honda of Fort Myers

Repair After my SUV was towed to Honda and immediately taken care of. The gearshift button was replaced and after I asked a few questions, I was on my way h After my SUV was towed to Honda and immediately taken care of. The gearshift button was replaced and after I asked a few questions, I was on my way home. More

Tire rotation I went in for a simple tire rotation which I was told would last no more than 40 minutes and after an hour and 22 minutes I finally asked for my car. I went in for a simple tire rotation which I was told would last no more than 40 minutes and after an hour and 22 minutes I finally asked for my car. The service department was somewhat apologetic. Tire rotations should not take that long More

Service I have gotten my Honda serviced several times here since moving to South Florida. Always a pleasant experience but like most dealerships certain thing I have gotten my Honda serviced several times here since moving to South Florida. Always a pleasant experience but like most dealerships certain things are very pricey service wise!! More

Excellent Not a lot of hassle. In and out. Julian was very professional, easy to work with. I would recommend Julian to anybody looking to purchase a new car. Not a lot of hassle. In and out. Julian was very professional, easy to work with. I would recommend Julian to anybody looking to purchase a new car. More

David Ortiz Excellent Salesman From the moment that I met mr. David Ortiz, he made our experience very comfortable by going the extra mile to show us vehicles, and explaining the hi From the moment that I met mr. David Ortiz, he made our experience very comfortable by going the extra mile to show us vehicles, and explaining the history/details of the certified pre-owned cars that I was looking for in a very courteous and joyful manner. He was very proficient in handling the business and updating or information into the system, and sitting with us through the whole process to clarify the details of the negotiation process as we worked towards the best budget budget for the purchase of our certified pre-owned vehicle. The entire staff was courteous respectful and very professional. Going forward , I feel very comfortable to refer friends and family to Honda of Fort Myers to purchase quality vehicles and I will continue to purchase all of my vehicles from them as long as I live in Florida. As a woman, I was very uncomfortable with my past experience purchasing vehicles, but David help me to feel comfortable purchasing my pre-owned with confidence. Thank you very much David Ortiz, Marcus the finance manager and Ryan Gillman for your support as well. I am very happy with my vehicle, and on a scale of 1 to 10 I would rate you 10 and higher! I also referred my daughter to Honda and she purchase a new vehicle. So thanks again David Ortiz,and Ryan Gillman! We feel safer with the reputation that Honda opposed with the values of their cars. Thanks a million and keep up Keep up the great work! More

SERVICE Short fast and great. It seemed like I jut at down and they called me. I thought there may be a problem, but no, the car was done and I was out. The Short fast and great. It seemed like I jut at down and they called me. I thought there may be a problem, but no, the car was done and I was out. Then I got my FREE car wash. More

Scam Artists DO NOT GO TO THIS DEALERSHIP. These men will do everything they can to get every last penny out of you. I was told that all of the paperwork I signed DO NOT GO TO THIS DEALERSHIP. These men will do everything they can to get every last penny out of you. I was told that all of the paperwork I signed would be available to me on a jump drive. Well I checked the jump drive and only the paperwork done with the financial advisor is on it. None of the paperwork I signed with the dealer is on there, including the paperwork that promised a dent to be taken care of in my car. The man I worked with was named Joe V. and he seemed more interested in taking smoke breaks than giving me good customer service. He said he'd call me the following day with a total service history of the car I purchased, but the next day he proceeded to dodge all my calls. The black gentleman who was the financial advisor for the sale was very rude and curt to both my mother and me, especially when I told him I wasn't interested in financing the vehicle. He proceeded to give me a limp weak handshake without looking me in the eye after I extended my hand for a thank you after all the paperwork was filed. All these men care about is making money so if customer service is something important to you, DO NOT GO TO THIS DEALERSHIP More

Don’t want to See ratings, Julian was great! He helped us obtain CR-V that was right for our family. Smooth process from start to finish. Finance as well. See ratings, Julian was great! He helped us obtain CR-V that was right for our family. Smooth process from start to finish. Finance as well. More

Friendly, not pushy, informative Do your homework, ask questions, price improvement possible. Ask for knowledgeable sales representative. Double check all items you ask for. Service Do your homework, ask questions, price improvement possible. Ask for knowledgeable sales representative. Double check all items you ask for. Service department has you back. More

Normal oil change and service Danielle waited upon me because I asked for the “lady” who had helped me before on my old CRV. She was able to determine that I was eligible for addit Danielle waited upon me because I asked for the “lady” who had helped me before on my old CRV. She was able to determine that I was eligible for additional service that was due at no cost to me since it was my initial new car service. Wait time was short, coffee was good, and even had time for popcorn. I insist on driving a clean vehicle so they also was my Odyssey. Hate to see them move since they are within walking distance to my home. More