Honda of Fort Myers

Attentive to customers needs My service advisor, Jamie, and everyone involved with my visit to Ft Myers Honda for service on my 2018 Odyssey were very polite and attentive to the My service advisor, Jamie, and everyone involved with my visit to Ft Myers Honda for service on my 2018 Odyssey were very polite and attentive to the customers satisfaction. I did not purchase the vehicle at Ft Myers Honda but came there for service because of a bad experience with the service department where we purchased our Odyssey. Thank you FMH for listening to and putting the customer first! More

Great Experience I’ve brought my car in twice in the last Month for factory know issues. Ed was my Service Writer. He was great at helping me understand the issue and I’ve brought my car in twice in the last Month for factory know issues. Ed was my Service Writer. He was great at helping me understand the issue and quick to let me know how long it would take. Ed’s personality was also personable and nice! Always a plus to deal with someone who is smiling and makes an experience painless to deal with. Thanks Ed!!! More

Easy, no pressure We were referred through the Costco car buying program and this was a great way to buy a car. We feel like we got a great deal with no hassles. The pr We were referred through the Costco car buying program and this was a great way to buy a car. We feel like we got a great deal with no hassles. The price was prenegotiated and the staff was helpful, professional and personable. We first dealt with Jacob Novak, who took us on our test drive and answered all our questions. He arranged for installation of some extras we wanted. Then, Brandon Bowman in Finance got us an even lower rate on financing than we had available from our bank. When we came back to pick up our car, Josh went over the key fob features with us and then Scott gave us a great run down of all the electronics in the vehicle. For some reason, these names do not come up in the survey choices below, but I would give each of them the highest available rating if I could. More

Excellent We were treated very well be the sales rep. The staff in general was very kind and helpful. Mr. Bassila answered all the questions we had. We were treated very well be the sales rep. The staff in general was very kind and helpful. Mr. Bassila answered all the questions we had. More

Oil change and rear brake pads for my Accord. Went in for oil change. Needed new rear brake pads and brake fluid flush. Shuttle gave me ride home and picked me up when my car was ready. Went in for oil change. Needed new rear brake pads and brake fluid flush. Shuttle gave me ride home and picked me up when my car was ready. More

convenient location Easy to stay on top of service since the dealership is close by. Employees are courteous and helpful. Like the complementarycar wash. Wish they vacu Easy to stay on top of service since the dealership is close by. Employees are courteous and helpful. Like the complementarycar wash. Wish they vacuumef interior. More

Too expensive The repair costs greatly exceed identical repairs by Many of the local mechanics. I was able to save $400 ($1200 quoted) for the same recommended ser The repair costs greatly exceed identical repairs by Many of the local mechanics. I was able to save $400 ($1200 quoted) for the same recommended services. More

Awesome staff Was amazed at how everyone worked together to make sure I walked out of the store with what I went in to get without being pushy or overbearing. John Was amazed at how everyone worked together to make sure I walked out of the store with what I went in to get without being pushy or overbearing. John Dorsett and Brian Ridge were key in helping me get the vehicle most suited for my needs. I’d also like to thank Ryan Gambill for his persistence in finding securing the finances needed to make the purchase. Kudos to all. More

Professional I like that they weren't pushy at any time.I didn't feel pressured at any time like other dealerships. I looked the car up on line,found what I liked I like that they weren't pushy at any time.I didn't feel pressured at any time like other dealerships. I looked the car up on line,found what I liked drove down from Port Charlotte,They had the car ready for me to look at and test drive promptly.Satisfied me with the price of the car and my trade..got me in and out with my new car in a timely fashion,.couldn't ask for better service.Thank you More

How much? Let’s face it, dealerships are not known for low cost repairs and this was no different. I just use you because I hope you will fix it right the first Let’s face it, dealerships are not known for low cost repairs and this was no different. I just use you because I hope you will fix it right the first time...this seems to be the case so far, so yeah. What dragged this down for me was having a tire rotation added to my service request, that I never requested and then had it not been for my reminding Ivan the I knew that when I purchased four tires from Honda (it’s right there on your computer) I was not going to be charged for the service for the life of the tires??? Little thing, but if I’m gonna pay dealership service prices, I expect to have Honda expertise and not to have added costs placed on my bill...you can see I choose you for my service (despite being told by others not to) so it would make me feel valued as a loyal customer, if you would take time to listen to what service I ask for and follow through with any of the extended services you’ve promised. Thanks More