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Honda of Fort Myers - Service Center
Fort Myers, FL
2,253 Reviews
2,253 Reviews of Honda of Fort Myers - Service Center
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June 07, 2017
Better but a ways to go Our oil change took 1 1/2 hrs. And the mechanic found many items that needed fixing. One was a coolant flush/change, which was done at another deale Our oil change took 1 1/2 hrs. And the mechanic found many items that needed fixing. One was a coolant flush/change, which was done at another dealer 10,000 miles ago. Brings into question a couple other items recommended for fixing. Oil changes, with appt, as we had should take no longer than 45 minutes. Our first oil change here was 2 1/2 hrs, so getting better but a ways to go. People were friendly, courteous, and price was reasonable. But customer's time needs to be addressed. More
by Leroy
Employees Worked With
Do not, remember
Helpful June 04, 2017
Customer focused I have been a Honda owner for many years - when I relocated to Florida I researched various dealers and chose Honda of Fort Myers - glad that I did! I have been a Honda owner for many years - when I relocated to Florida I researched various dealers and chose Honda of Fort Myers - glad that I did! More
by Michael47
Employees Worked With
Chris
May 28, 2017
Great experience. First time at this dealership since we moved to the area. In for routine maintenance. Excellent customer service, friendly and courteous staff. Comple First time at this dealership since we moved to the area. In for routine maintenance. Excellent customer service, friendly and courteous staff. Completed work in the time they stated. Didn't push to sell other services. Seemed very honest. Highly recommend this dealership for service. More
by Carol Anderson
Employees Worked With
Ken Oatis
May 19, 2017
Dissapointed I brought my 2016 Honda Coupe EXL into the service center for 3 issues. #1 Why the volume setting changed. I had my volume set to 26 for the past year I brought my 2016 Honda Coupe EXL into the service center for 3 issues. #1 Why the volume setting changed. I had my volume set to 26 for the past year and then for some reason I had to adjust it to 12 for the same sound volume. They couldn't answer why. It's not a big deal was just curious why it changed after a year. # 2 My Samsung cell phone wouldn't connect to the Bluetooth to play music from an app on my phone. After 2 hours I was told there is something wrong with my phone. I went to the Verizon store with the intention of having to buy a new phone. The Verizon tech took my phone and went out to my car and in under 5 minutes from the time I walked into the store had my connecting issues resolved. My point is Honda tech's should be familiar with how cell phone interface with Honda audio systems. #3 My back seat release didn't always disengage. When I asked if it had been adjusted the response was "we forgot to look at it". After 2 hours I told them to forget about it I'll find a way to adjust it myself. I never have written comments before because I figured no one ever looked at them but in this case it made me feel better. More
by Boleary
Employees Worked With
Service advosr: Christopher Noland
May 18, 2017
Great service Replaced my tires in a timely fashion. Service is excellent and staff is great to work with. New tires were in the shop as promised Replaced my tires in a timely fashion. Service is excellent and staff is great to work with. New tires were in the shop as promised More
by sandi12347
Employees Worked With
Lester?
May 18, 2017
Prompt attention in taking care of my flat tire. After experiencing a blow out on a local bridge and arriving at the service center in a tow truck, I was happy to be greeted by Dave who has assisted After experiencing a blow out on a local bridge and arriving at the service center in a tow truck, I was happy to be greeted by Dave who has assisted me in the past. He was pleasant and very prompt and offered me reassurance in taking care of my flat tire. He kept me advised of the service being performed. I highly recommend Dave as a service adviser. More
by Jersey Girl
Employees Worked With
Dave Doden
May 14, 2017
out of town service Visiting from out of town and required some work . Jacob provided quick response to my needs . Professional quality work - keep me informed of process Visiting from out of town and required some work . Jacob provided quick response to my needs . Professional quality work - keep me informed of process Thank you again More
by honda1049
Employees Worked With
Jacob
May 12, 2017
Warranty Service I brought the truck in for two problems. Truck taken in immediately, Lester kept me informed of progress of the repairs. The job was complete in two I brought the truck in for two problems. Truck taken in immediately, Lester kept me informed of progress of the repairs. The job was complete in two hours and Lester went over everything with me. It is a pleasure to be treated by helpful, courteous people. More
by George
Employees Worked With
Lester Corzo
May 06, 2017
Service experience Have used this dealer for service several times for my 2015 Pilot. Always prompt, helpful, courteous and efficient service advisers. They do a good jo Have used this dealer for service several times for my 2015 Pilot. Always prompt, helpful, courteous and efficient service advisers. They do a good job explaining what's being done or why something needs attention and how long it will take, The amenities in their service waiting area is top notch with a lounge area, TV, mini-movie theater and available free refreshments. I plan to use this dealer for all my routine maintenance and repair issues for my vehicle and would recommend them to others. More
by Joseph Festa
Employees Worked With
several over a two year period
April 22, 2017
Service Our service writer Travis explained what I would be getting for the service I requested, oil type,filter and tire rotation. He answered all the questi Our service writer Travis explained what I would be getting for the service I requested, oil type,filter and tire rotation. He answered all the questions I had about other service needs. The service work was preformed quickly and at a good price. Travis has helped us with our Honda Pilot in the past and I think he rates a 5 star. Nelson and Jan Weaver More
by nick46530
Employees Worked With
Travis
