Honda of Hackettstown

Terrific Used Car Buying Experience My wife and I had been looking for a 2012 CRV to tow behind our motorhome and I saw a car on AutoTrader.com at Honda of Hackettstown that looked like My wife and I had been looking for a 2012 CRV to tow behind our motorhome and I saw a car on AutoTrader.com at Honda of Hackettstown that looked like just what we wanted. Rob Nylund took care of us at the dealership and made the whole process easy and enjoyable. We were able to quickly and painlessly reach agreement on price including a trade in on a car with over 200,000 miles on it. Everything went smoothly and we are very happy with our purchase. For the first few days we kept saying to each other "I can't believe how easy that was". Rob Nylund really made us feel comfortable and handled all the details very professionally. More

Our First Honda - Don and Linda We came by the other day to compare Honda with Chevy SUVs and Subaru SUVs and found the Honda CRV to be more for the money by far. Rob Nylund helped We came by the other day to compare Honda with Chevy SUVs and Subaru SUVs and found the Honda CRV to be more for the money by far. Rob Nylund helped us from start to finish and was very thorough in explaining everything in the car and helping us throughout the purchase. He made it fun and less stressful than most car purchases we have had in the past. Kudos to him for making the process quick and easy! We got a beautiful new car and a great deal! Our finance person was Justin and he was also very helpful and explained everything thoroughly as well. We will recommend this dealership and Rob Nylund to our friends and family for sure! More

Honda of Hackettstown - a terrific place to buy a car! I hate buying a car. I don't even want to step into a dealership. I usually let my husband choose the car. All those high pressure salesmen, coming I hate buying a car. I don't even want to step into a dealership. I usually let my husband choose the car. All those high pressure salesmen, coming at you the minute you step on to the lot. Those were my feelings. I did all the research ahead of time on the internet and knew what was available. We have owned 4 Hondas prior to purchasing the new CRV EX this time. I was determined to not be part of the final process. But Rob Nylund came to our home with my husband to invite me to try driving the new CRV. He was so fun and relaxed, not the stereotype I expected. He was kind and patient and really listened to our needs. If you feel like I did about dealerships, check out Honda of Hackettstown for your new car. You will be pleasantly surprised! Justin in financing was just as considerate. Our next Honda will be from Honda of Hackettstown as well. More

Buying my first Honda I went to Hackettstown Honda to see the offers for Labor Day. I had already searched for Honda Civic online and visited other dealer. Robert Nylund wa I went to Hackettstown Honda to see the offers for Labor Day. I had already searched for Honda Civic online and visited other dealer. Robert Nylund was very professional and friendly. He helped me to find the same car that I had seen in other dealer .He and his finance team were very easy to work with and helped me to get to the leasing price that I was expecting to pay. It was a pleasant experience. More

Thanks I recently bought my second Honda from Hackettstown Honda and it was a very nice experience as always. They worked with me on a tricky trade in and I recently bought my second Honda from Hackettstown Honda and it was a very nice experience as always. They worked with me on a tricky trade in and made sure I was comfortable with my new car. all done on a Friday night. More

Friendly, Professional, and Fair while Competitively Priced All the staff were friendly professional and courteous while providing discussion around a reasonable price point and throughout the car buying proces All the staff were friendly professional and courteous while providing discussion around a reasonable price point and throughout the car buying process. The experience definitely defied all the negative stereotypes of buying a car. More

Great team to work with! I walked in and was kindly greeted by one of the helpers cleaning the showroom. He immediately went to find a sales associate to help me (I had no ap I walked in and was kindly greeted by one of the helpers cleaning the showroom. He immediately went to find a sales associate to help me (I had no appointment). Rafe, my salesperson was patient, informative and listened to my needs. He lead me to the awesome Civic I bought that day! Along with Thomas, and Vicki in Finance, they all stepped up to meet my expectations. Great experience! More

Rob Nylund/ salesman I recently visited hackettstown Honda looking to purchase a used vehicle, preferably a Honda Civic or accord. I was helped by their sales associate r I recently visited hackettstown Honda looking to purchase a used vehicle, preferably a Honda Civic or accord. I was helped by their sales associate rob Nylund. Rob was extremely helpful and worked with me on the best potential options available to me. After talking out the options rob pointed me in the direction of leasing a new Honda Civic lx. This option provides the lowest cost and best car available! Rob was very helpful and I believe got me a great deal. As part of my new lease I traded in an old vehicle as a down payment. Rob was even nice enough to come by my house after hours to drop off belongings I had left in my trade in. Overall I had a great experience and appreciate all the help I received. More

Way beyond my expectations Most of our cars in the past were bought directly from owners, mainly because I have not had the best experiences with the few dealers that I did work Most of our cars in the past were bought directly from owners, mainly because I have not had the best experiences with the few dealers that I did work with. I couldn't tell you the names of the sales people that I bought a car from 5 minutes outside of the showroom. I felt like I had to keep checking to make sure I still had my wallet. Our experience with Honda of Hackettstown was entirely the opposite. With the help and guidance from the staff from various departments - Ronnie Hakim, Rob Nyland and Tom Graham, we drove away with a CRV happy to have found a dealership where customer service is paramount. Ronnie even spent about an hour with us showing the variety of used cars on their lot. After we bought the car, he spent a half an hour going over the features in the car - he had me take out a cell phone and connected the blue tooth in the car to my cell phone! What sales manager takes the time to do that? Rob painstakingly guided us through the sales process, no hard sales pitch or pressure - he honestly wanted what was best for us - unheard of elsewhere. Tom, the financial guy did his job as a gentleman. My wife drives a hard bargain but Tom showed us on CarFax, Kelly Blue Book and Edmunds the value of our trade in. For us, we formed an emotional bond with our car that has served us well over many years. I later learned that emotional bond was giving me an unrealistic sense of value in terms of dollars that it was worth to other potential buyers. When we returned about 3 weeks later, unannounced to have our new plates installed on our car, I was amazed that everyone knew our names and made us feel as comfortable as the first day we went there. Since I am not a techno wizard, I needed another tutorial not only with blue tooth but with my new iPhone 6 and connecting them. Before I knew it, Steve Layton, their IT guy, sat in my car with me and explained everything in laymen's terms that even I could understand and actually use the equipment. One can't buy this type of treatment - it was genuine, caring and wanting to please. We have found a dealership for life, we will be back. Thanks to all of you at Honda of Hackettstown, a remarkable dealership. Bruce and Teresa Beyer More